Upon making a general enquiry to view to consider the home I was curtly answered on the telephone…read moreand then immediately asked to hold. The line was not muted and there was a general conversation ongoing and heavy 'clumping' of shoes on wooden flooring. After a three minutes hold I hung up. First impressions count and this one counted itself out.

not worth 1 star.does not live up to its philosophy.too many residents to too few…read morestaff.oppressive,narrow building.institutional.residents not listened to.not taken to the toilet when they request,left to soil.awfull food.residents left in bed till late without drinks.personal items not handed to them,e.g.thier reading material etc.residents not listened to,etc.etc.