I have given the rating as 1 star as I cant find any less starts here... I am totally disappointed with everything. I had my son's 7th birthday party at Clayton branch.
Their customer service was so bad. There was a gent who was getting angry all the time and the party host was not even serving food to kids when the party was on. she was just standing at one place and mom's who were there did the job.
And I never got my birthday invitations even I called them several times to inquire the same.
The food was horrible and kids didnt eat anything. The funniest part is I ordered mini pizzas for kids and what they servers was, 3 pizzas of a palm size cut into 4 slices... where on earth these are called mini pizza???
The sausage rolls that I ordered were so dry that the buns were falling down. even though normally kids love eating them, NONE of them ate at least one.. and they have used 'bake at home' buns which are at Coles and ppl with common sense already knw that these buns need to be served as soon as they were baked. so no doubt they were do dry.
and while booking it is clearly mentioned that the birthday kid will get a CROCS BADGE and my son never got a one..
I regret for deciding to keep the party there and all parents who attend also mentioned the same. will never ever recommend the place to ANYONE.. read more