Ordered a pair of Dr. Martens boots from the schererville store. Boots came in a shoebox with no…read moretissue in the box, and they were fully laced already. I contacted customer service and they said to c ontact store where they were ordered. When I did that, I was given a b.s. excuse, and he even said " We usually reissue boxes before shipping them out" So why do I get the one that wasn't? Bad customer service.

Friendly staff held our shoes for us when we were coming from Valpo to pick up one of the last…read morepairs they had in the size we needed. Customer service rocked here and in Valpo. Prices are high, so watch for the sales.

Ecco store was closed, so took a chance on this non-brand store. So glad I did! They had huge…read moreselection of Hey Dude shoes, perfect for middle aged men looking for a hipster vibe. I chose the suede option. Hey Dude seems to run a bit small, so go up a size. To prevent theft, only the right foot shoe is in the box. Staff will get the left foot upon request. Lots of other brands and selection available. I will stop here again to peruse the wares. The staff were really nice! Sign up for the loyalty program and earn cash back on future purchases.

Real shit selection of work shoes . They are cheap so there's that but I'm looking for good quality…read morework shoes that will last and these options aren't giving that.

New DSW.. So I suppose I should cut it some slack. The place…read moredid have all of the usual, a nice, large selection. I always search for shoes more than 40% off, but I guesss they're too new for the shoes to be that low priced. Everything is well priced all together. Once again, they're new, so I expected them to be a bit understaffed. I didn't really have anyone help me or the people next to me, so I think they'll need some new hires. I know I a man and don't usually want help, but, I've said this before, I'm not the July one that'll go here.

When it comes to shoes, I'm always willing to check out any place that advertises good shoes for a…read morebargain price. DSW is definitely the place to go for this! They have a wide variety of well-priced shoes, not only on the main floor, but also over in clearance. Not only do they sell shoes, but they also have a good variety of other accessories like bags and scarves for men and women alike! This location recently popped up in the new strip mall, so it is at the top of the line in appearance, which made me feel like I was shopping at a store more upscale than the prices reflected! 5 stars in this aspect! The customer service that the employees provided was great, I felt like they were there if I needed them to be, but they weren't overly stalkerish. They also told me about how they could ship me the shoe I wanted directly to my house for free shipping if I couldn't find my size in their store, which I thought was a great customer service feature. Once I went to check out, I couldn't remember if I had any rewards through the rewards program and they were able to look it up with just my phone number, which I thought was very convenient. All in all, I will continue to come back to DSW locations. If all of them are as good as this one, then they win in my book!

I love this store and brand. Always my #1 stop when shopping at the outlets. I dislike crowds and…read moreshopping is not my fav, BUT never miss a chance to visit here. Coats, jackets, sweaters, pullovers, fleece, t-shirts, etc... more than I can count. Lots of hats and gloves and water bottles too! Something for everyone here. Usually good sales and then add coupons for additional savings! Sign up with Columbia.com for member benefits and check the Lighthouse outlet website for more deals!! The staff were patient and helpful, no small feat on the day after thanksgiving!!

Great customer service and a nice discounted selection of items. The store was clean!read more

Buying online is too time consuming because I wear an AFO, which requires me to buy two different…read moresize shoes. As soon as we walked in Angela began helping us find the type of shoe I wanted (a slip on in a dark color) in a size that would easily fit over my AFO without being modified, which required a couple of trips to the back. She also continued to cheerfully greet customers entering.

I have seen the light. Sketchers has the most comfortable shoes that are super easy on your foot…read more NO they're not Giorgio Armani shoes, NO they're not super stylish but my feet love them all Effin day long The shoes I buy are Gel Infused Memory Foam and they conform to your feet and give you maximum comfort. They aren't even the most durable shoes but I buy the cause ma feets luv dem. That's my story and I'm sticking to it Best of all at the outlet malls you buy one and get The other one at half price. I mean who doesn't like to save a few bucks 5 plus for comfort 4 for style 4 for durability

You can have whatever sporty stuff you like. This is a well stocked Dick's and the employees are…read morehelpful. Came here because the 15 year old wanted a Stanley cup, sigh. They carry a nice selection of Crocs and I've got my eye on the hot pink patent leather pair. The rewards are great, so make sure you sign up. I was able to use a $20 reward toward the Stanley, sigh.

Bad service. Selection is fine but if you need any type of help go to another store. Ordered a bike…read moreand it was a month late. Took in a golf club for adjustment and the guy was almost senile.

Awesome deals on high-quality, sturdy, feminine, affordable and comfortable female and men shoes…read morewith a great customer service.... It was easy and free to park.

Such a pleasant experience! I wanted to give a shout out to Amanda at the Schererville Indiana…read morestore for all of your help. Thanks for your sense of humor and your kindness. It's been a tough week and you made my day!

I'm handicapped and have a service dog. I have been a loyal customer for centuries. Today, June 20,…read more2026, I returned a few items and was met with the cruelest customer service I have ever encountered. I am mobile, by a scooter, and need help with mobility. So, I cannot use the dressing room and at times items that I try on need to be returned. I also have a service dog. The sales person denied my return because there was a dog hair on a dark green top and the tag came off and was in the bag. All receipts were in the bag and nothing was damaged or worn. The manager was next to her and was chiming in and said she was allergic to dogs, while holding up the top and making fun of it like it was going to bite her, it was very embarrassing, dramatic and I was speechless. The associate was so flustered that she couldn't even input my information in the register. I would warn anyone with disabilities not to enter this store as I wouldn't want anyone else to experience this humiliation and be a target of your uncontrolled situation. I will be contacting the corporate office.