Excellent care, easy referrals to specialists, pleasant experiences with lab and offices. And it is…read morenear my home.

Not sure what happened to this ARC location. It used to be top notch. Now appointments are hard to…read moreget, routinely overbooked, with long waits times upon arrival. I might also add a general cavalier attitude amongst the doctors and support staff. There are, of course, exceptions - but the overall experience here has diminished considerably.

I had an outpatient procedure today and wanted thank all the team involved with this process. They…read moremade the unpleasant procedure- pleasant. From Per-Ops: Robert and Hanna, Surgical Team: Dr Nguyen and Dr Keith, Post-Op: Billy and many others. I can't thank you enough.

still waiting for my $779 refund for overcharge in January. They are a bunch of liars and…read moreincompetent billing department.

High turnover of DOCS and clinical supervisors have led to zero customer service. The current DOC…read moreand Administrative Director do not care about the fine nurses that do the heavy lifting and are the backbone of the company.If you are a hard working nurse, loyal to the company and you provide excellent patient care...this is NOT the place for you. After years of working there and remaining loyal to the company I finally realized ,(straight from the DOCS K.M mouth ) that "I am easily replaceable".Tell that to my 2 patients .One I had for nearly 2 years...I left the company and that family is devastated all because the current DOCS is verbally abusive, insecure and is on a permanent power trip without condemnation. OOOPPs there goes another fine employee .......

Terrible company. Always issues with scheduling and no one at the office seems to know what's going…read moreon with anything. And to top it off, they canceled all of the nursing shifts when we let them know we were considering another company as they are not willing to help us with simple issues. What a joke of a company!

This is a horrible corporation. They are over priced and use unethical practices to have clients…read morecome in and spend their hard earned cash. They do not use transparency and will attempt to collect your credit card info once you tell them that you are shopping around. They refuse to accept no for an answer and will tell you that they have the best prices nation wide. I'm sure my review will be deleted as they often do so. Don't give your money to passport health.

* I would not go here and shame on me for not reading the reviews, they seem to not know what they…read moreare doing...What did they charge for? After my visit I picked up the prescriptions form my pharmacy, I called back to question the prescription for altitude because the pharmacist discussed that the number of days did not match the recommended dose for my travel. After a long run around, we finely communicated via email, and I was instructed to consult my physician. The visit felt very disorganized, kind of smoke and mirror feeling. I was told to take notes...why can they not have the information provided in print? I felt like the representative was annoyed that I questioned the suggestion for Yellow Fever vaccination because the CDC only suggests for travel to certain areas of Peru, such as the Amazon rainforest and I am going to Machu Picchu so altitude should have been the main concern. I kindly asked her if they were paid a commission because of the suggestions she made and the high pressure to decide to avoid an additional fee. I plan to request a refund as their answer was to consult my MD because she realized I had reported an allergy to penicillin...why did she prescribe having that on my registration forms? I suggest you consult an informed travel clinic with a medical advisor.

Got no insurance, but in dire need of medical care? This is your place. My fiance has no insurance…read more He's also a sickly boy. His lungs beef up at the first sign of dust in the air. Homeboy can't breathe without an inhaler! So, what are we to do? Well, once we went to the emergency room because he was wheezing and we were too new to the area to really know any better. He was much better after the visit, but our wallets were not. We knew it would be a matter of time before he would need another inhaler, but we didn't want to cough up another $2,000 just so he could breathe. We found Pro Med instead. It's Austin's answer for those who aren't fortunate enough to work at a place with benefits. We have only been to the place on Lamar (down south; there are three Austin locations). Not only did they get us in pretty quickly on a busy afternoon, they also got us out pretty quickly too. Well, that was the first time, anyhow. The second time it took more time, but I blame all the middle and high schoolers who kept coming in for their sports physicals. total cost each time wasn't more than $90. Sweeeeeeeeeeeeet! So, my fiance got his prescriptions and we were in and out. And it wasn't, like a million dollars. How much better does it get for those without health insurance? Not much. And it's not too bad. Fiance wants health insurance. But until then, we'll be popping in for our every-three months visits. And just a warning, it's not for the faint of heart. It's basically a clinic for those with a little more money than the indigents. Don't expect the equipment to shine enough that you can see your reflection in it. Just expect some good care. So, if you're a little snobby, you're not gonna like it (lots of sick kids, lots of sick adults, you know). Fore more information: www.promed1.com

The husband woke up with an ear infection this morning, so off to an urgent care center he went! He…read morechose Pro Med because it's close to our house, but he should have checked yelp before. Here we go. He left the house before 9:30, and checked in at Pro Med before 10. The nurses gave him a ballpark wait time of an hour to an hour and a half, which is kind of a long wait at 9 am on Monday with no option to make an appointment ahead of time. But hey, it's a simple ear infection, so he figures antibiotics wouldn't be hard to get a hold of in a decent amount of time. All the while, his hearing is getting worse and he's in growing pain. But he waited. And waited. And waited. Until a few people who checked in hours after him started to get called in before him. Husband goes back up to the nurses station to check and see what the hold up might be. They assure him that it was getting close to "an hour and a half wait", and that they would get to him asap. Almost three (yes, 3!) hours go by before they finally call him in to see the doctor. While he's in the room waiting for the doctor (mind you, for a SIMPLE ear infection that he already pretty much diagnosed himself this morning), and still, no sign of the doctor. 45 minutes go by before the assistant comes in to check his ear, and decides that he can't see in his ear because it was so swollen. Gee, yeah, YA THINK? So they still can't just write him the prescription for anti-biotics at that point, and he ends up having to get his ear flushed out before the doctor plans to come in to see him. At this point, some nurse's assistant comes in to douse my husband in hydrogen peroxide in attempts to clean out his ear for the doctor. Needless to say, at this point, my husband was tired, in pain, sick, and now covered in peroxide. No doctor, no prescription. In the meantime, the young assistant kept pestering him about how frequently he cleans his ears, even though he said he didn't see anything in his ear to make him ask that? Finally, the doc comes in, says it's a an ear infection, and writes him his much awaited-for prescription for ta-DAH! Generic anti-biotics. Half a day later... The nurses asked him to come back this week for a check up! Yeah right! And take the whole day off work to sit in a stuffy waiting room with sick people? I think next time we will try the ER.

Dr Kholte is the very best doctor one could hope. I have never encountered before a doctor that is…read morenot only knowledgeable but committed to educating her patients about the role of diet in preventing and reversing disease. You could not be in better hands if you are seriously committed about empowering yourself with knowledge about what you can do to improve your health and the quality of your life.

I came to Dr. Kolte to get some help with my nutritional health. I've never met a doctor that even…read morespends more than 5-10 minutes with me, Dr. Kolte once spent almost an hour with me, hearing about my situation, goals and talking about the changes that I need to make. I found her on yelp, I hope that others see this review and give her a call as she is a one of a kind gem in a city of doctors that rush you out of their office. Back to my nutritional concerns, she has a whole pantry of foods to educate her patients on eating a whole food/vegan diet. I found it extremely helpful to see these practices in real life and not just in a book.

I love seeing Dr. Alberda. He has a great sense of humor, is extremely kind, and also knowledgeable…read moreand thorough. He is reassuring, while still taking my health issues seriously.

Very knowledgable Family Practice Doctor who listens & asks follow-up questions. Generally my…read moreoffice experiences are good & the PA's are wonderful to work with too.

I will forever refer people to Ally for emergency medical care! It's so much better than urgent…read morecare. Not only do they have imaging like CT scans, but they also have fantastic staff. Everyone from the front desk to the imaging area was so kind, helpful and knowledgeable. The nurses were thorough, professional, and caring. The radiology tech was one of the nicest people I've met in a minute! The doctor actually spoke to me like a real person. This was in stark contrast to the CareNow clinic I visited earlier in the day wherein the doc stared at his computer screen as he typed the whole time he was in the room with me. At Ally, the doc had a conversation and let me have a voice in my care plan. She actually seemed like she cared about what was going on with me even though we didn't really figure it out. She made she I was safe to go about life and try to figure it out with my pcp, which was all I needed. I had seen the Ally logo around but didn't know what it was. Now I know they are my emergency medicine ally! Hope I don't have to go back, but know I'll choose Ally over anywhere else if I do.

I wanted to follow up. My son is back at work after the emergency surgery. Again, I can't express…read morehow important the visit to Ally turned out to be for my family.