I had Chris the owner, in my home a couple of days before my 5 day vacation. He assured me that the…read moreraw dog food diet wouldn't be a problem (with the transfer of food from freezer to fridge and throwing out after 2 days). I explained my dog often refuses meals and takes CBD for anxiety and MCT oils daily. Everything was fine and he explained that I could put all instructions online which I did along with paying $400 in advance. So the morning I left for my trip I logged into my surveillance system and watched Chris train his employee Jason. The visit seemed to go well. Then Jason came alone for the 2nd of 4 daily walks. He walked in 'phone in hand' and proceeded to lean on my counter using his phone and ignoring my dog. She stood looking at him while he stared at his phone for 20 minutes and left. She wasn't walked at all! I called Chris right away and calmly told him and he became defensive. He raised his voice and told me how long he'd been in business, how his customers love him and that he trusts Jason with his life. All VERY dramatic like I had attacked his newborn child. The camera doesn't lie, I sent him the video and then he insisted Jason was reading my online notes and that he did walk the dog. So you verbally explained my instructions a few hours before but he needed to read them for 20 minutes? Makes no sense. Also he never left with my dog so... Then on the first night all of the lights in my apartment were left on and the radio was playing. My dog walked in circles barking for hours. I called Chris and he blamed me for not stating that lights/ music should be turned off. I thought it was common knowledge that animals need dark & quiet to sleep just like people. After that they turned off all living room lights but left my bedroom light on with the door open - it was still not dark for my dog. So on day 3 Chris comes in and starts opening my entertainment armoire doors to turn on the radio but this wasn't necessary because the radio was on the bottom which I purposely left open. All the shaking back and forth knocked my camera over so I called and he answered shouting into the phone. "You have to let me do my job!" "You've called every day and we know what we're doing!" "You're micro-managing us!" I calmly explained that he had accidentally knocked my camera over and I needed him to set it back up to face the room. He snapped that he didn't touch any camera and I eventually got him to understand it was on top of the armoire and he quickly agreed to sit it back up. So now my dog walker has instructed me not to call him anymore. Very nice! I noticed watching the evening visits that I didn't see my dog getting CBD or MCT oil. I texted (since I can't call) Chris and he insists she has gotten her oils daily. So I finally see him give her CBD after that text, but not the MCT oil. So much for instructions. Another issue was that they would both stand over my dog talking to her and sometimes touching her to get her to eat. I texted Chris it's best to sit the food down and walk away and his response was, "I stood over her before and she ate" I then asked him to add that note to my instructions and he totally ignored me. They stood over her every-single-time! She ate partial meals frequently or wouldn't eat at all and they would both rush her through the meals because they couldn't leave raw food out which could spoil. Regardless, I got bogus texts that she ate all her food except once. To add insult to injury, raw dog food was dumped into the garbage disposal but it wasn't turned on so it just sat there until I made the disgusting discovery. On day 4 the apartments sent over a vendor with the security alarm service and I was watching as he fixed my equipment. Chris walks in and immediately tells the guy "She's out of town for a few days" Sir why are you telling a perfect stranger standing my apartment with a nonfunctional security system that I'm out of town???? This is not Mayberry or the 50s, we don't announce being out of town to strangers. That was a violation of my privacy. And what if that guy came back later and robbed me? I'm grateful to have dog walking on Christmas and they do mean well, but I can't recommend Bella and Sam. The customer service was horrendous and they disregard or override your instructions. I recorded all conversations after Chris yelled at me and have the videos of their visits so there is no disputing what happened. I have no reason to make this stuff up. It brings me no pleasure. I paid $400 so I wouldn't have to worry about my dog but instead spent a great deal of time worry-watching my live stream because things weren't going as promised. My dog was supposed to get 2 oils daily and ALL the lights should have been turned off at night. Anyone who understands dogs knows you shouldntstand over an animal while they eat. So I'm grateful for my security cameras but I'm sad to say I'll never use Bella and Sam Pet Sitting ever again. Thanks for the spring water though.

I have used this service for over a year and have been very pleased. The owner, Chris, takes his…read moretime to make sure your fur babies are taken care of. The online booking system he uses makes it super simple to book their various service.

Summertree was incredibly kind and helpful when I found a severely injured mourning dove yesterday…read more The wildlife rescues in the area were closed, and I didn't have anywhere else to take her, so I was very grateful that they were able to see her and help. Unfortunately, she wasn't able to be saved, but the staff made sure she was treated humanely and compassionately. I especially want to thank Sadie at the front desk, who was so helpful with the entire process.

I am so thankful to have found this clinic! Their care and knowledge for exotic pets. I have now…read moretaken my rabbit for a couple of appointments and have never felt rushed. Dr. Nasser answers all my questions and is so gentle with my bunny. I got her spayed two weeks ago and she has healed beautifully. At 10 days they took her last stitch out and she was able to get to go back to her normal activities. Getting her spayed made me nervous as I've heard stories about other rabbits, but thanks to the vet techs and Dr. Nasser everything turned out great. Anyone looking to take their bunnies to a check up should absolutely go here.

They do a Fantastic job every time on my dogs. I highly recommend them to anyone!! You won't want…read moreto go anywhere else

I had an appointment May 14, then I got a text the day of that the groomers were behind and was…read moreasked if I could reschedule for the 19th at the same time. I was flexible because I knew he was busy, so I was okay with the suggested date. I went ahead and moved my day around yesterday to accommodate the appointment only for a groomer who never showed up. I texted and sent a Fb message 30 minutes past the agreed appointment time and no reply - even though messages showed read. I do understand that things happen, but communication is key, especially with a new customer. I went off of reviews to use Rocky's because my groomer was booked past May & my Maltese was in need of a groom. I took a recommendation from Facebook then after this happened I read the fb reviews and seems Rocky's is a habitual "no show".

The team at Animal Imaging has been absolutely amazing while caring for our sweet Cleo. They…read moreprovided her the I-131 treatment and did an amazing job; their team has been so kind throughout this whole process. They were incredibly patient with us and always happy to give us updates on our girl as they monitored her recovery in-house. Thank you, Animal Imaging!

Very happy with the care shown to my cat, Cassidy when she had imaging followed by Radioactive…read moreiodine treatment to treat her hyperthyroidism. Very nice and knowledgeable staff. The medical team took their time explaining everything. Great experience overall.

I cannot express enough good things about Kathlyn and her team. We have been using Sugars for a…read morecouple of years daily for dog walks and on the weekends for cat sitting. There are so many ways Kathlyn has gone above and beyond. Six months ago, we went out of the country, and had a cat get very sick while we were gone. He had to be euthanized. She took him to the hospital, and stayed with him the whole time. Now she is taking care of our horse too. She only has to go check on her once a week, but she has been going more frequently just because she cares and working with her!! I could go on and on, honestly. With Sugars Pet Sitting, you get more than just a pet service. You are getting a team that will love and care for your animals!! Hands down the best pet sitting company around.

This service is exceptional and an incredible bargain…read more I've browsed yelp for years and only left two reviews, and this is my honorable third! I've never left my cat Archie for a week long trip before, and I was worried about who could watch him. After seeing some reviews, Sugar's looked like a good bet - and... blackjack! Every time Kathlyn came, she sends a journal of what your pet was doing/what she did along with multiple photos. She also noticed I didn't have enough food to refill after the 5th day. When I told her where it was, she came back the next day to check on him (after checking with me) FREE OF CHARGE!! Can't hype Sugar's up enough. I'll be a return customer.

The best pet sitting around. When I had to leave town for 8 days, I was so worried about leaving my…read morecats with a stranger! My younger cat is a land shark and my older cat requires meds 2x a day as well as a supplement. I decided to book a sitter to come out from here and I couldn't have been more happy and at ease while out of town. They use a portal which makes everything a breeze once set up. It's easy to schedule times and put in pet information. The sitter comes out for a quick consultation so you also know who will be in your home plus give them any extra guidance. When the sitter comes while you're gone they leave a journal with notes as well as taking a photo of your pets so you know they're well taken care of. I never worried once that my older cat would receive his medicine because I always had the update and photos. This was the best part. The sitter also waters plants, grabs mail and takes out the trash and change lights which is an added bonus. The one thing I would of liked would have been a way to get in touch with the sitter directly. My cat bit my sitter, and I was able to communicate on the portal but there was a delay in response. So I had to wait to hear what the drs said and how bad it was etc because I had to go through the main line, which someone doesnt always answer. It would be nice to be able to text the sitter and follow up so I wasn't stressing it was worse than it was for a day. Other than that though, wouldn't change a thing! The cost is really reasonable for what you get and the peace of mind is priceless. You can rest assured your pets will be in great hands. Look forward to using the service again in the future!

When me and my Fiancé were planning a trip to San Diego we didn't know what to do as we have never…read moreleft our babies alone with anyone before outside of our family. After doing a TON of research we decided to use Personable Pet Care and are we ECSTATIC we did!!! First Julie, the manager, was great at answering all the questions my fiancé had which is no easy task as she had tons of questions. She let us know our options and did a great job letting us know what would be our best option for our 6 day trip and was always quick to respond to any questions we had. She left us comfortable enough that we agreed to allow them to come out for the consultation to go over all the paperwork and make sure the sitter was comfortable with our dogs and left us at ease about the service. Our consultation is when we met the pet sitter, Lacey, who would be looking after our dogs and home. She beyond impressed us as she was thorough and took the time to explain everything and asked a lot of good questions to make sure she provided the best care. She even took notes of all our concerns and special request request ( Opening blinds, switching lights, turning on tv, opening bedroom door for dogs and etc). Once we actually departed and we left our dogs which we felt was going to be overwhelming and stressful is when we were put at ultimate ease. The communication was outstanding and we heard from Lacey consistently and received tons of pictures of our fur babies. Seeing how well they adapted to her and she kept us up to date was outstanding. We will definitely start using her and the service for regular walks and now are at ease about traveling knowing that we have Julie, Lacey and Personable Pet Care looking after our babies!!!! I strongly would recommend them with no hesitation at all!!!

First try, seemed nice at first but they didn't know how to do a poodle cut or how to blow dry him…read more I explained what I meant and that I thought we should try again next time but they decided they had plenty of customers and chose not to learn what this customer wanted. It wasn't two sentences back and forth and they quit. It was late but I hadn't expected a response until business hours the next day. Don't know why they chose to respond if they were too tired to act rationally or behave professionally. For such a lousy job, I thought I was being nice to give them a second chance. Stinks for them. There's a mobile pet groomer on every corner these days. With this owner's attitude, she'll be out of business in the customary first five years. Never gave me a chance to be pleased and had only tried one other fly-by-night groomer like this one. I'm back with good ol' Pet Love, even though they've had turnover. Been with Pet Love for 9 years. What a snarky vendor Munchkins is - I gave her a second opportunity which SHE turned down. Didn't even try to communicate. Wow!

Loved loved loved the groomers for their timely and professional service. My hubby is usually super…read morepicky when it comes to how our yorkie is cut but they got it right on the first try. They listened and asked the right questions to ensure they understood the ask. But wait, there's more...the price was on point! The others are overpriced by 50% + and have never gotten our boy the way we asked even after given repeat business. Thanks groomers of Little Munchkins pet groomers! We love you!

If I could give them 10 stars I would! Amazing care for our pet Pug Angie! They played with her in…read moreher own backyard. Let her play in the water as she watered the flowers, which Brook quickly discovered on her own. I would recommend Brook and Always Happy Tails to anyone. No worries when your away from home and can't take your "furkid". They will love them like you do!

I have used Always Happy Tails for years and could not be "happier!"…read moreIt is wonderful to come home to a clean house with our babies taken care of. We have 6 cats, 3 rats and a gecko. All of them are well fed and happy when we get back! The house is vacuumed before we come home from vacation so it's nice to just be able to come home and relax afterwards. They are great about giving medications and following instructions for pets with specific needs. The daily activity log is good to come home to as well. The prices are incredibly reasonable as they charge for time and not per pet. You won't find many (if any) that offer this type of pricing. With cats, we have her come out once a day to feed, brush and play. I would suggest anyone wanting a dependable and kind pet sitter give Brook and her team a try!