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    Critter Cleaners

    3.0 (36 reviews)
    Open 8:00 am - 6:00 pm
    Updated 3 weeks ago

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    He even gets cute bow ties!
    Mahogany W.

    I love this place! My standard poodle puppy gets the best care every time we come. Having a poodle means that my pup needs a lot of maintenance. The staff here is caring and loves my little guy. They always do an amazing job - they even let me know that he was showing signs of an ear infection and that led me to act fast to get him some help (new fur mom, I never know what's going on). Thunder always has a beautiful coat, fresh scent, and clean look when he leaves here. He loves the friendly, knowledgeable staff. Plus, when I'm late with picking him up, they always understand. This is my baby's second home! If you are really particular about your dog's care, bring them here!

    Scratches/cuts from razor
    Ashley C.

    Very disappointed. Had my shih-tzu and lab groomed yesterday. My little dog has cuts all over her mouth and razor scratches all over her neck. She has no more whiskers and keeps rubbing her face all over everyone while whining. Meanwhile, my black lab was shaking tremendously after the mobile grooming unit left our house. He laid down and couldn't get back up. Husband is at the vet with him now. Will NOT be using these groomers again. $170 later and now lord knows how much at the vet. My dogs are traumatized.

    Cut dog

    They were able to book same day, and did a great job for a great price! Bath, nails, and a haircut! I'll be using them every time I need my boy cut!

    Chelsea F.

    We have been in Hampton for little over a year now and this is our first experience with a local groomer in the area. I had been grooming my babies myself to save some money and we just hadn't found the right place yet. LOOK NO FURTHER!!! The staff at critter cleaners was super helpful and beyond nice! Amazing customer service and you can really see their love for animals. We asked for certain style on our Shichon and they exceeded our expectations!! He looks amazing and loved his handsome bandana! We will be back for sure!! Thank you for everything!!! He's a happy pup!!!

    Bear
    Lee T.

    They did an excellent job on my GSD Bear. He was so handsome when he was done. Plus he smelled great.

    And we paid $120 for this

    One star is also too generous. I used their mobile services and I could not believe what they did to my dog. Stay away from these groomers. The mobile van is disgusting. It is dirty and in need of repair.

    Dog

    After my lil girl was cut by a PetSmart groomer I never took her back again. All other groomers in my area were booked up with the next open availability slots being in mid February. After doing my googles some more I came across Critter Cleaners and although I was honestly put off by the name of the establishment I gave them a call. The rep was very friendly in regards to my inquiry and was able to not only fit my dog within the same day but also serviced her 1st. Waited a hour for her to be done as opposed to the over 4hr time wait PetSmart gave. The staff were all very friendly and made not only my dog comfortable but made sure I was comfortable as well. They definitely have a new loyal client.

    Mizz T.

    I've been here for the past six weeks from New Jersey. I've been trying to find groomers that I and my dog can trust and that also do a good job. I finally found critter cleaners give them a call and went to drop my dog off the next day. I was told that she'd be ready by 2:30 I didn't hear anything so I went there at 2:45 and I was told she'd be ready at 4 because they have been swamped at that point I was a little disappointed and a little nervous hoping everything was okay and that my dog will come out okay and not look like a rush job. in the meantime I went and did a little shopping came back soon as I pulled up the gave me a call I went inside and was so delighted to see how my dog came out how well she smelt and her attitude after. This will be my new groomer! I don't remember the last time I dog at went so long without being groomed. It was evident that it's exactly what she needed she's back to her old self joyous running around happy. Oh and the prices I paid about $40 less including tip than I paid in New Jersey.

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    3 months ago

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    5 years ago

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    7 years ago

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    2 years ago

    They called when they were on their way and did an excellent job on our two senior dogs. We will definitely use their services again.

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    4 years ago

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    4 years ago

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    4 years ago

    Does an great job on my dog and extremely good with animals They have good customer service and have good availability on short notice.

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    6 years ago

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    9 years ago

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    Bandi M.

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    8 years ago

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    7 years ago

    Reasonable prices, knowledgeable staff and easy drop off. Wish the deodorizer lasted longer, but will come back.

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    4 years ago

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    Ask the Community - Critter Cleaners

    Review Highlights - Critter Cleaners

    He loves the friendly, knowledgeable staff.

    Mentioned in 2 reviews

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    Boutique A Yoyo - Picture of my dog before his first cut.

    Boutique A Yoyo

    (16 reviews)

    I haven't been to boutique a yo yo since about 2015. I have such fond memories of taking our family…read moredogs to get washed as a kid and they would always come back with cute little bandanas around their neck and smelling sooooo good. I recently purchased a caockapoo in September of 2024 and had no idea where to take him. I remembered boutique a yo yo and I am so happy with the results. She let me pick out a haircut tailored for a cockapoo and it made all the difference in the world. It took me a while to find a place bc I heard all the horror stories of owners taking their dogs to groomers and their haircuts coming out "butchered". This place is an "oldie but goodie" and they still have their spark.

    Every time I ride by this place I get a chill! Years ago I needed my precious miniature poodle to…read morebe groomed while on vacation here in hampton Virginia. THEY KILLED HER!! Apparently there was a college student there on summer break related to one of the employees. Evidently she was not trained properly, therefore put what looks like a noose around my babies neck on a table, and walked away from her. A dogs natural reaction is to jump off the table therefore hanging herself!! It was tragic & to this day I still miss her and wish I NEVER had chosen this place! If you love you baby and want them to live do not take your dog cat whatever to this place ! You'll thank me later, I promise! To be fair, they offered to replace her with another dog, or give monetary value of my baby. Didn't want either one. I wanted my baby to be groomed and come home alive!!!

    Bubbles And Bark - All the best pups!

    Bubbles And Bark

    (7 reviews)

    My sweet puppy use to be terrified to go to the groomers. She hates being away from us, but she…read moreespecially hates being in a cage. Our dog would always pee when we came to pick her up. We have been to Bubbles and Bark twice now. The first time was amazing. Everyone listened to my concerns both concerning the haircut and how to treat our dog. When I picked up on puppy, she was as chill as a cucumber. She was very excited to see me, but it was the happiest I had seen her without one of her peoples.

    To make a long story short, this is my first and LAST grooming with bubbles and bark. I gave them…read moremany opportunities to tell me the truth that cutting my dog's nose and anus was an accident. Unfortunately, the owner never took accountability or gave me a genuine apology at the LEAST. I made a google review after the disappointing phone call I had with the owner when addressing my concerns. Even with photo evidence of my dog before and after the groom attached to the review, the owner of bubbles and bark responded with a backhanded comment and doubling down on the lie that my pup came in "extensively matted and with poop stuck on his butt" causing them to cut him. My puppy was groomed not even a full month before his groom at bubbles and bark so his groomer had a VERY easy base to start with. He's well taken care of and I brush him every other day. He's also not a wiggly guy when preforming grooming or vet services on him. This led me to think it was a simple accident that they do not want to apologize or take accountability for. It is wrong how they respond to criticism from clients for the treatment of their pets. I hope one day they take responsibility for their actions.

    Critter Cleaners - groomer - Updated May 2026

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