They did a great job! Great environment and great people and did a great job with my hairread more

I am not one to leave terrible reviews, but I had a less than stellar experience here this past…read moreSaturday 7/26/25. At the start of the appointment my stylist repeatedly made faces at my requests, which made me un-easy, though I tried to stay open minded throughout the appointment. Unfortunately, the appointment started 15 minutes late and ran over by more than two hours. During that time, the stylist also took another client, and later admitted that part of my treatment - which should've been done during the foiling process - was skipped because that client arrived while I was still processing. I requested light brown - caramel highlights, but instead received dark chocolate brown low lights with a blue-black color layered over the top. My scalp is tinted blue and was told that the highlights appeared darker because I was "over-toned". I was also told the color should hopefully wash out over time. I was shown the results outdoors with a hand mirror because the highlights were too hard to see indoors - yet even in sunlight they were barely visible. I asked for a price adjustment, as I was charged $84/hr and the appointment went significantly over the scheduled time. I was also charged an additional $54 for a haircut that took less than 15 min to complete. While I was given the slight adjustment, I still paid $364 in total, even after the adjustment. I still tipped, as the stylist spent a lot of time on my hair and I could tell she was trying to achieve a difficult color correction. I've gone to many stylists over the years and understand the challenge of lifting a box black dye to blonde or even light brown for highlights. I felt she made a strong effort in that regard and wanted to acknowledge the work she put in - even though the end result didn't reflect what I asked for. I was offered a future appointment to correct the highlight color, but was told I'd have to pay another $100+ for the stylists mistake. I've decided to cancel the appointment I'd made for September. I regret booking it in the first place, but I already felt uneasy asking for the price adjustment and didn't want to make things more uncomfortable - especially since they stayed late for the appointment. I would ask for a refund or partial refund, but fear I wouldn't get it as I could hear them whispering when I asked for the price adjustment. Definitely scheduling elsewhere to have what was done to my hair corrected.

Amazing stylist. Talented and kind. I couldn't have had a better hair experience - I felt heard and…read moreSara was able to make sense of my hair requests. . I appreciated the ambiance and culture of the salon as well. Thank you, Sara!

Just a wonderful experience! Great haircut And I can't wait…read moreto go back!!! Sara is amazing!

Every time I take my mom who uses a walker to an appointment, the accessibility ramp is blocked…read morewith patio furniture.

Wondering how my hair looks so fresh and fabulous? It's because of Mane Door. I'm always so happy…read morewith the work Audrey does with my cuts and colorings. I'd recommend them time and time again!

Love this salon! Everyone is so friendly and the place is cute and very relaxing. You are NOT…read moresitting right next to another customer while you are getting services so you have plenty of privacy and the full attention of your stylist, which I think is great. They are not constantly playing loud music that is someone else's taste in music. Just sit back and relax. Everyone seems very talented in their broad variety of specialties. If you have been looking for a stylist, like I have been for awhile, you should check this salon out. They do specialize in services for all ethnicities and gender fluid clients; including styles for curly hair, fine/thin hair, coloring, hair extensions, facials, nails, eye lashes and more. I am a new customer and very happy.

Johnna is an excellent colorist and hair stylist! I won't go to anyone else. Since she has started…read moretaking care of my hair it has never been longer. We do a cut/color every six weeks and I love it.

Melissa from Bello Haven has went above and beyond to fix the issue. And worked on making right…read more Thank you for helping me out with this situation.

This is exactly why I didn't want to post a review. I knew you were not going to take…read moreresponsibility. I submitted my complaint 7 months later because that's how traumatic the experience was. I was not ready to relive the emotions again. How dare you ! I was going to keep other details out , but why don't I share them. The day of my wedding which was that weekend , I was getting bombarded with phone calls because apparently they lost my credit card information . They were desperate to get a payment. Payment I couldn't make the day this all happened because the power went out. My husband had to take the calls and explain to you we were on a plane trying to get to our wedding destination. Hours from getting married, all you could do is call non stop to collect a payment. It's not my fault everything was handled so poorly on your end. I was nothing but nice and kind to everyone at the salon. Money was never the issue. It's clear to me now you portray to be a high end salon when in reality your actions show that you have no clue how to treat your customers nor are trained to handle this kind of situation. I feel for your employees. Why don't you invest in a course for your management/ owner . You truly need it. I'm done with your nonsense and not taking responsibility for all your mistakes . Hope you follow my advice.

I went in for an "Aging Skin Consultation" with Aleah. She was fantastic. Very sweet and…read moreprofessional. I always just assumed I would be young and beautiful... not the case. LOL. After seeing Aleah, she explained my problem areas and set up a skin care routine for me. She had me try a few things in clinic and I left looking younger. AMAZING. THANK YOU!!!

I came in yesterday for a women's haircut and I had a stylist named Shelby. She butchered my hair…read more I came in wanting to even out the back, have shorter hair but make it a cute shag mullet typa deal. She used a clipper to line up my back and she took it so far up my neck i look like a boy. I've been crying for last 24 hours straight and there is no fixing my hair. I will not be coming back here ever again. Please save your time and money and most importantly your hair!!

I went to the parlor for my first time since I've just moved to Fort Collins. Jamie was my…read morehairstylist and she was excellent, she taught me how to style my hair and she even gave me free samples after I told her about my struggles with dry hair. I highly recommend the parlor and the stylist Jamie. They're incredibly user-friendly and offered me drinks and snacks when I came in. The interior design of the restaurant is very ambient, a friend that came with me, sat and waited for me and she said that the seats were comfortable and the people were really nice. My haircut came out to $55 which is great considering my very thick hair.

Was looking for a place that could do mine and my adult daughters hair and my makeup for my sons…read morewedding that afternoon. Found the Parlour as a recommendation on the Tapestry house page. I had Grace as a stylist and i sadly can not remember who my daughter had. Both ladies did a great job though. My daughters hair looked stunning and was exactly what she wanted. I did not really know what i wanted just a general idea of part up and part down. The make up also looked great. I had a lot of compliments on my hair and was happy to feel like a princess for the day. Was greeted upon entry and offered tea or other beverages. The location was comfortable, light and clean. The prices were fair. Would definitely come back in the future.

I lived in Fort Collins for 8 years, and Nikki was the only hair stylist I trusted with men's…read morehaircut. Her caring attention to detail focusing on ensuring a perfect haircut every month is something I miss most about living there!

Nikki is fantastic! She listens to what I like and want, offers helpful suggestions, and always…read moredoes an amazing job. I have gone to her for many years and would rather skip a haircut than see anyone else. Added bonus - she is a lovely person, easy to talk to, and incredibly kind!