excellent customer service!! 10/10 so helpful and respectful and VERY fast! I'be used many other…read morerepair service providers and stopped once I found these guys, they're that much better.

wish I could give zero stars. My 19 year old son took his phone in for screen replacement. They…read morereplaced it and charged him 160. A couple weeks later he dropped it on the carpet and the screen went black. Was not broken , just black. He took it back in and they charged him another 160 to fix again but told him this time it would be under warranty for 90 days . I called and spoke to someone . He was rude and called it new damage. Was supposed to talk to the guy who fixed it and call me back and never did. Their website says all repairs are warranted for 90 days.

Mike the sales manager was so kind and helpful to my 93 yr old friend. He took her phone issues…read moreseriously and gave us solutions! Thank you Mike!!

I asked ATT to cancel one of my 3 lines, they refused so i was going to switch to T-Mobile.AT&T…read morecancellation department told me they would get rid of 3rd line and I would get a credit on my account of 242.99 to stay with AT&T and not switch, After agreeing they never issued me my credit, I recorded them several times saying that I was going to get my credit that never was issued. 4 hours wasted on the phone trying to get my credit. I left went to T-Mobile will not ever go back to ATT. I would not recommended trusting anything AT&T says, get it in writing!

I took my IPad to Phone Doctors because it was no longer charging in September 2024. They kept it…read morefor over a month before it was repaired. It is now back to the same issue of not charging. I called and whomever answered the phone was extremely rude. I will not recommend them to anyone, ever. Wasted over $100 to be back in the same place that I started.

I had my IPhone watch worked on to install a new battery, after they did that it only worked for 2…read moreweeks. What a waste of $65. Sadly I bought a 9 series, I should have done that in the beginning so I could have traded my old one in. What a racket they have....

Extremely upsetting customer "service" by the manager and Yaeshi. 0 product knowledge by the staff…read moreand attitudes given once a refund was requested after not being provided enough information about the product. The people at this store should not be in a customer service or sales position. I will never return here and will be telling as many people who will listen about the horrendous experience that was had at this location.

The manager at this location is a liar. He will add onto your bill and just straight up lie and say…read moreit's necessary. Watch out for this liar. He's legit a bottom feeder and I wish him nothing but the worst. Cost us hundreds of dollars. The mall store didn't lie like this asshole did. Also AT&T will not pay back the money so that's fantastic.

Horrible!!!! Had a tempered glass cover added to my iPad and it had air pockets under it on the…read moreedges. The tech said they would disappear in a few days. 25 days later they are still there and I am back with receipt to get it replaced. The same tech now wants to charge me to replace the one he didn't install correct to begin with. He said it was his company policy. I told him he is replacing it because he did not install it correctly to begin with. After making a big issue of this in front of other customers he replaced it. They are terrible so stay away from them....located just outside Apple Store in Woodland Hills Mall.

My husband just received his new phone this week, so we stopped by while walking through the mall…read moreto get a screen protector. He had already been disappointed when he bought one online for his new phone and it didn't fit, so we weren't sure they had one for the newly released version of his phone. The gentleman running the stand was very helpful, and almost a perfectionist. He applied and removed two different brands of screen covers before he found the perfect fit with the third. He took extra time making sure it was applied correctly and getting all the air bubbles out. Fun watching the kids nearby play Xbox kinect while we waited.

My dads screen broke while he was hunting and i sent him here, they were fast and did an awesome…read morejob! Thank you guys!! :)

This place was great until recently, when I had bought a laptop. I wasn't aware of the major issue…read more That it overheated, within little usage. This was an issue I had brought up to them and they had signed papers saying they'd replace the laptop as I had wished, after a few days they tried to convince me that there was no issue with the laptop despite having told them my experience using the device. It did not meet the performance expectations as they had promised so I really hoped they'd help replace it. They didn't and for days into weeks have had hold of the laptop, promising to "fix it" but to not even return it after I had paid for it in whole. When I asked for a refund they denied. Not knowing what to do, I was upset. This was not the first time I had a negative experience with them. The first time I had done business with them, I bought an iPhone, the iPhone had an issue where it would shut off automatically at random intervals, asking them to fix it. They held onto it for a week or two saying they had fixed it. After seeing that that was not the case, they tried to worm their way out by gaslighting me and telling me it was "past its date". Seriously, is this how you help your clients when your products are faulty? They never made any compensation to the money I had spent and in their efforts, we had to go home with the faulty device. Seeing this was happening again with the laptop, it's an understatement to say that I'm incredibly disappointed in this business. I have yet to receive the laptop as it's still under their possession. This should not be happening as it does.

From the owner: We sell unlocked Apple, Samsung, LG and other phones, with IMEI warranty ready for any GSM carrier…read more también hablamos español