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    Cricket Wireless authorized retailer

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    1 year ago

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    Custom Electronics - Commercial/Residential Security, Fiber/ Data Access, Control Camera Systems, Fire Systems, Security Systems

    Custom Electronics

    1.0(2 reviews)
    75.7 mi

    Lack of transparency and lack of communication. Make sure the individual you speak with informs you…read morehow much they are going to charge you before they come to your house. Also, they are very aggressively rude on the phone. I was even laughed at. We did not have active service from this company but the house we moved in to had a key pad that would not quit barking at us. They could have easily told us where the main control box was located so that we could disconnect it ourselves. They chose the money grab and decided how much to charge me AFTER after they had already come out. What was her response? "Well you didn't ask how much it would be." So, I guess that is on me, but what a horrible way to do business. They wanted me to pay over the phone but I requested they send an invoice in the mail. They sent me THREE invoices. So they made that big money $113 service fee from me but will never get another cent. My advice, pick a different alarm company.

    After 9 years of service from my parents and 5 from us .. they refuse to let my parents free of the…read moreremaining 27 months of their service agreement even though they are moving out of state in which custom electronics does not service. They have no option to continue service. Therefore, they are requiring $1000+ from them. Every other company we have ever had does not hold you to the contract if for some reason you have to move to an area they do not service. Not to mention she was extremely rude and belittling on the phone. There are plenty of other alarm services. I highly recommend you pick another one!

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    Cricket Wireless authorized retailer - mobilephones - Updated August 2026

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