Sorry to hear about your wife. How is the situation now? Praying for you Ken…read more. I have a DVD cum cassette player. DVD player is not functioning. Do you repair it?

Great place to find a hard-to-find part. I ordered a fan switch over the internet and it arrived…read morewithin a couple of days. No one else even had the part.

We bought some appliances at Portage MI store & the warranty…read more 3 yrs later, refrigerator plastic shelf cracked. Brieanna at the store took care of the problem. Brieanna is most helpful and can resolve the problem. If you ever need to buy something at that store, I would ask for Brieanna. She is the best!

In my part of the country, the ABC is the Alcohol Beverage Control and their stores are where you…read morebuy spirits. So I was a little surprised when I walked in to the ABC Warehouse in Portage to find... appliances. Washers, dryers, fridges, dishwashers, electronics and audio/video. Wall to wall to wall to wall. Prices are marked on each machine. I have no idea if they're competitive or not. Sales help was unobtrusive and did not interfere with my browsing. [Review 11233 overall, 1009 of 2019.]

WOW. Ben... A rock star in customer service. So knowledgeable, so helpful, so friendly and fast…read more Honestly in a world where customer service is dead and product knowledge is rare... This guy is a gem. Please give him a raise!

Purchased a new 60" Sony television. We told Dick (at the television counter) that we would take…read moreit with us. He said that if we had any problem with installation we could call the Geek Squad and they would send someone to our home. He NEGLECTED to tell us that the ONLY way they would help us was if they delivered and installed it in our home. We encountered a problem and called the 800 number. Was told it would be $98.00 to come to our home and fix the problem. Out to the store (in Portage, MI) we went to speak with an actual person who could help us, rather than AI, As we approached the television sales counter a young man seated behind a computer. He mumbled "Huh" and stared at his computer screen as we explained why we were there. He immediately called a manager over and that was the extent of our conversation with him. The manager told us the same thing - it would cost us $98.00 for a service call. I asked him to please make this perfectly clear to others who might purchase a television that the only way you will get service is if they come to your home and install it, otherwise, it will cost $98.00. He went on to say that it would cost Best Buy $118.00 to make a service call to our home--We had just spent well over $1200.00! We have purchased all of our electronics and home appliances from Best Buy for over 30 years and the salespeople at Best Buy have always been very helpful and pleasant. This does not appear to be the case anymore. We are extremely disappointed with the lack of knowledge by the employees at Best Buy in Portage, MI.

I wanted to switch carriers from straight talk to cricket and when I arrived I was quite unprepared…read more(my fault) but the two employees, (Chris and Seth) were insanely helpful, they were going out of their way to help me cancel my previous service and get everything set up and ready for the new phone that I had purchased, Chris even stayed long after his time out in order to help me finish everything, both of them were also incredibly friendly and funny too, I would highly recommend going to this location as it will make for an easy and enjoyable experience.

Checkout is always a challenge. Long lines of cashier is present. Meijer Perks App is frequently…read moredown.

So I was returning bottles and cans at Target and I was in the customer service line and the…read morecashier didn't know how to count returnable (yes, those were her exact words) so she asked me to step aside and go up to the front, so I did and waited for someone to notice I was there, most of the employees just walked right by me like I wasn't even there and when someone finally showed up, they only took 15 of them, gave me 1.50 and walked away. I don't know if it was because she didn't feel like doing her job today or if it was because I committed the crime of being in Portage (yuppieland) and appearing to be below the poverty line. If you're not well off, don't shop at Target because they don't need your business. Point taken, I will never shop at this location, or any other location, ever again.