Short Version: They cashed my checks but never came to mow my lawn. Never answered my calls or emails. Long Version: I needed my lawn to be taken care of while I was out of town this summer. I corresponded with Shayne Wierenga on the phone and via email to set bi-weekly services. They didn't accept electronic payments so I set up for checks to be sent automatically every two weeks from my bank. I did this trying to be a good customer and ensure that they would receive payment the week of service since checks take several business days to be sent. I have security cameras on my property so I checked in several times to make sure they were actually coming. I told them I needed my lawn cut every other week beginning the week of May 10 until the first week of August. They came like clock work until they didn't show up the week of July 19. I didn't notice that they hadn't mowed my lawn in almost a month until I came home August 3rd. Imagine my surprise when I come home to my lawn looking like a jungle (see pictures). I went back and looked at my security cameras to confirm that they did not bother to mow my lawn the week of July 19th nor have they come this week. This "company" had the nerve to cash my checks but not come mow my lawn. Unfortunately, by the time I got home both checks had already been sent and cashed. There was nothing I could do about it. I left two voicemails and emailed them with intentions of just getting my lawn mowed - not even asking for a refund. I wanted to give them the benefit of the doubt in case someone made a mistake on the schedule. But they didn't have the decency to get back to me. It is a common theme in their reviews that they stop showing up and disappear from the face of the earth. In addition to this, my lawn has sections with over grown weeds that could easily be taken care of with the mower. So even when they did mow my lawn they did a bad job. read more

Crew Cuts Lawn Care - What I came home to the first week of August. - Gardeners Near Me - Lafayette, Indiana

They started out strong and were pre paid for the entire summer. Quite a few weeks they missed and no one returns calls. This is the most unprofessional company I've dealt with. The kids that are hired zip through the lawn without a care for anything else. They show one week, then not the next. The owner Shane obviously does not care, because after 1.5 weeks, we still have not received a return call or e-mail. I don't believe in writing bad reviews, but this is the worst and hoping someone may call after reading this. read more

I am very disappointed in having to give only two stars. I had high expectations due to the adverage ratings for this company. I was impressed how quick Shane got back to me when it came to providing an estimate and fitting me into their schedule although it was not confirmed when they would be showing up. Unfortunately, not all of the grass on our lot was mowed. There are places that were not mowed at all as well as patches of grass unmowed (moving to quick and not paying attention). Edging didn't happen at all and I grass clippings were not cleaned up. I called Shane and left a voicemail mentioning my concerns and I have yet to hear anything back. I was hoping to hear something back by now. I really wish I could recommend this company but sadly I advise you to stay away. read more

So I have a small front yard that I often let get overgrown. I'll get to it (eventually). So my wife finally convinced me the yard could not go three weeks between mowings and I decided to call Crew Cuts. It was a hard pill to swallow (paying someone else to mow the yard). But now when I come home after a 60 hour work week to a freshly mown lawn that I won't have to deal with...wow! Call me spoiled! Thanks Crew Cuts! read more

Great service! We had some large tree branches fall in a storm. Crew Cuts came out and cleaned up the area that same day. They did an excellent job! We'd refer them to anyone! Thanks, Crew Cuts. read more