They were very professional, easy to talk to, caring and made a very difficult time of my life a…read morelittle bit easier

Very nice people easy to deal with i would definitely recommend. Very respectful honest and a…read morepleasure to work with. Thank you from all of us.

Everyone at Heinz is respectful, kind and helpful. When my mom passed away in our home, it took no…read moretime at all for them to come and retrieve her. It was nice to have it all taken care of so smoothly.

They made me feel very comfortable, no sales pressure, helped me all the way with what ever I neededread more

This is our second time using Robert's of Ocala Funerals and Cremations. When my father passed…read morerecently, it was a relief knowing I could call them and they would take care of all the arrangements and our wishes! We had the pleasure of connecting with Marie again, as our funeral director, who has the most caring and thoughtful dispostion. She makes the process quick, easy and affordable. I would highly recommed this business when in need. Everyone I have met here are caring and accommodating during this time of grief!

Roberts of Ocala Funeral & Cremation was professional and kind during my difficult time. My mother…read morehad been very sick when she died and I was coming from out of state. Steve guided me and was a great source of comfort. I really appreciated his wisdom and grace

My mother and I went to the Timberridge location, and Lisa Gutterman helped us with all the…read morepaperwork to make arrangements for cremation pre-planning. We requested a tour and had many questions and we got that tour and all of our questions answered. We found them to be very professional, helpful and very transparent which we appreciated. We would highly recommend Baldwin Brothers services.

Requested preplanning cremation, we found just what we wanted and are now covered! Perfect…read moreservice!

I just lost my grandmother and Compass Pointe was a HUGE HELP, they made everything so easy for me…read morethat I couldn't believe it. We communicate with Chris and Heather by email allowing me to spend all my time with my grandma which I appreciate dearly. They were very informative from day one and honest about pricing which was a relief because it was one thing out of the way. I really appreciate how great they were and how smooth they made this difficult process for me and my family and for that I'll be forever grateful! Definitely, hope to never go through this again but if we do, we will definitely go with Compass Pointe.

During this difficult time in my families life, Heather & her staff made it as simple, easy &…read moreloving as possible! Super affordable, very professional, & superb service. They not only took very good care of us, but did a phenomenal job with my deceased father. I'm very satisfied & so glad we chose Compass Pointe Funeral home. I highly recommend if you loss a loved one to reach out to them, because they are fast, efficient & understanding.

I went here for a job interview and did not get the job. However, based on what I saw and the nice…read morestaff that I met, I can recommend this company. I have 10+ years experience in the Funeral Industry and I was very impressed with the overall business model of Baldwin Brothers. I can assure you that their prices are much lower than their competitors, yet the location where the Visitation and/or Funeral would happen is welcoming and soothing, organized and uplifting. I feel that grieving families would get personal service here at a low cost. I also met the pre-arrangement person who helps families to set up monthly payments so that everything is taken care of when that time comes (which truly helps their relatives to suffer less). I liked the man. Whether someone has passed or you want to plan ahead, Baldwin Brothers has everything you need.

You assume that funeral homes are there to help you in your time of need, and many do just that,…read more but NOT Baldwin Brothers. Trying to deal with the death of my mother is very hard, yet having to fight with a corporate funeral home to help with services paid for is nothing you and your family should have to go through. I'm not going to list all of the appalling incompetencies of lost critical data, apathetic attitudes, unwillingness to listen, and refusal to give information about management. It's a nightmare! What I will urge you to do is to avoid the added pain beyond the loss of losing a loved one by selecting a different funeral home than the Baldwin Brothers, impersonal, disrespectful, pius corporation.

My father passed away august 13, 2021 we did not get his remains until 9/3/21. After multiple calls…read morewe were told they had paper work issues and issues finding a doctor to sign off on the death certificate. But when we finally received his death certificate it was signed off by a doctor and the issue date was all within 3 -4 days of his death. Baldwin brothers you took all my trust away leaving my dad with you. I hate the feeling I may not have my dads remains. Seems you lied about why things took so long. Did my dad just get pushed aside or was he cremated and mixed up with someone else? And when I sat at your table and asked twice for my dads pin # for his finger print you pushed your brochure in front of me and encouraged me to order through you. Again I asked for his pin because I didn't want to give you anymore money and the second time you then pushed your business card in front of me. I lost my dad and you were too worried about making an extra dollar. Shame on you!!!

We just had a small viewing fir my cousin Manny on Monday , to say that Mat & miss Janice we're…read moreamazing is an understatement. The compassion they showed our family was beautiful.. thank you from the bottom of our hearts .

This company has gone downhill since Robert retired. His son, Evans, is a simp. Such a shame. It…read morewas a great company before they sold out to the private equity firm, Foundation Partners Group. They keep raising prices, pushing smaller, family businesses out.

This has been a difficult time with the passing of my family member. Richard Cuddy and his team was…read moreso professional yet understanding with the arrangements. I was very nervous to start the process and Richard just helped me through it. A friend of mine went with me who had a bad experience during a loss at a local funeral home and was so impressed with everything Baldwin Brothers helped me with she was very impressed with Mr. Cuddy and how easy he made this experience which could have rough. Thank you Baldwin Brothers and Richard Cuddy for helping me with the loss of my loved one. I would hope that anyone who had to go what I just went through goes to Baldwin Brothers for assistance.