Roberts did a great professional job handling my husband's preparation and tranfer to another…read morestate. They were very nice and considerate to work with. Thank you Jack.

This is our second time using Robert's of Ocala Funerals and Cremations. When my father passed…read morerecently, it was a relief knowing I could call them and they would take care of all the arrangements and our wishes! We had the pleasure of connecting with Marie again, as our funeral director, who has the most caring and thoughtful dispostion. She makes the process quick, easy and affordable. I would highly recommed this business when in need. Everyone I have met here are caring and accommodating during this time of grief!

My wife passed away November 11 and they made what was undeniably an unbearable process after…read morelosing my best friend of 33 years more able to endure. These are kind caring people who do not try to upsell you. They recently sent me a note asking how I was doing just checking in on me. With very thoughtful and kind words.

Everything went fairly smoothly. Cremation and nice looking…read moredesigner box(urn) was $1230. Obituary in 2 newspapers-$156. Mailing ashes would've been $125; but, I picked up. Nice building; pleasant people.

Hillcrest ripped me off…read more They did a good job burying my dad in Sept 2018. In February, we spent thousands on a headstone we were told would arrive in "3-5 months max." We are Jewish and it's our custom to have a headstone "unveiling" about a year after the funeral. Leaving extra wiggle room, family planned to fly in for the unveiling ceremony in October as their rep advised us that would be "more than enough time." In mid June --FOUR MONTHS LATER -- we got a nervous phone call from a woman named Brenda who cheerily explained that the rep who took our money and sold us the headstone had left the company at some point and there was some "confusion" and our order had gotten lost in the shuffle and never ordered (even though they charged our credit card). She explained she was eager to put our order in now but that I'd need to approve a proof. We approved it and discussed w/ her that she would contact the granite/stone manufacturer to ask them to rush it and would get back to us. At this point, we'd been very patient and polite. After all, mistakes do happen and we could still make it by the October unveiling. On June 28, Brenda from Hillcrest wrote back these exact words: "Let me ask my granite manufacturer if they can make this and deliver within the next two months" When I heard nothing, I followed up on July 3. When I still had heard nothing, I followed up on July 8. Nothing. On July 16, she simply told me "I don't usually get any updates from the granite manufacturer until they are ready to ship. But I will try to keep you up to date if I get notice from them. " On August 8, I requested an update.. Then-- almost another full month after her July 16 email-- on August 12, Brenda contacted me to say this: "I spoke to the manufacturer who is making your marker. They pulled the order and informed me the blue pearl stone you ordered is an imported stone. They also let me know that it can be up to 150 days to complete a marker using imported stone, this is to allow time to ship the stone into the country. The 3 month time frame I based my estimate on would be if the marker had been made using a domestic stone. " We had NEVER been told we ordered anything special or international. The rep in February never told us when he took our money--but he did say up to 5 months max (150 days).. In her June calls and emails, Brenda clearly wrote over and over about 2 months and 3 months-- I saved everything. On June 28, she was calling them for info and to request priority rush-- Clearly she didn't really call anyone who looked at the order because all throughout the entire next month, Brenda never mentioned this at all.... So we have a company who LOST our pricey order but charged us the money and told us about it 4 months after-the-fact. Then promised to do something to try to speed it up-- but took nearly two more months just to figure out they can't speed it up AND it'll take even longer because it's an "international stone."

I gave a bad review to the wrong company by mistake. They still called me, we incredibly nice and…read morehelpful. Unfortunately, it turned out to be a different company, but I sure wish we could have gone with them. Thank you again for being great.

At a time like this , you need Patience and Understanding and This was A wonderful place . Robert…read moreHowie was very Helpful .

From the owner: Hiers-Baxley Funeral Services - Belleview is a funeral home in Belleview, Florida. It is part of…read moreHiers-Baxley Funeral Services, a family of locations serving North Central Florida dating to 1885. The location has operated from the former Belleview City Hall, a National Register of Historic Places property, since 1966. Services include burial, cremation, funeral and memorial services, pre-need planning, veterans services, reception and catered events, and ash scattering assistance. Spanish-speaking staff are available. No on-site cemetery or crematory.

The owner Richard was very professional, compassionate, and knowledgeable during our time of loss…read more It was the first funeral I've ever had to plan so his guidance was so helpful in this process. I highly recommend this family owned business.

Brown Funeral Home, their staff and specifically Igrayne were kind, compassionate and very helpful…read morein helping me plan my husband's funeral. Igrayne was very knowledgeable, professional and patient with me, my friends and family while we ironed out the details. It is apparent she takes pride in her work and she grasps the gravity of her occupation. I could not have asked for or imagined a more personal, and beautiful service to honor my husband.

Good Shepherd was taken over by Everstory and they changed the rules without ever informing anyone…read more I was always able to put flowers in a plastic flower holder on my parents' memorial and found them constantly removed. When asked, I was told they were no longer allowed by the new company. In short, you bury your loved ones under one set of rules and then they no longer apply. You have to have had a memorial with the vases attached, buy their flowers or invest in an new memorial with a vase for $3,000. Rachael did try to help but she can't overrule the lousy corporate office. So, I am no longer able to decorate my parents' memorial because they remove everything. I am disgusted with this place!

My parents prepaid their plots in the 1990s, pretty much as soon as they arrived in Ocala. For…read moreanyone reading this review please, do your loved ones are favor & do the same. When mom passed away suddenly in Jan 2023 I was inundated w piles of paperwork & tasks. But the one area that was easier then expected was dealing with Good Shepherd. They went above & beyond in making the process as easy as possible & were the most respectful staff I have ever encountered. My dad goes weekly to visit mom in their "apartments" [a sweet name for their niche] & always makes it a point to go into the main office to greet the staff. They care & they go above & beyond. I always sing their praises to anyone that asks & highly recommend!