I rarely leave reviews, but I am compelled to share our experience with Animal Hospital of Marion…read more I cannot say enough about Dr. John, his wife, and their incredible team. They turned one of the most heartbreaking weeks of my life into a story of hope and healing. Our 12-year-old Miniature Schnauzer, Cooper, is my "soul dog"--his companionship is what got me through the loss of my mother in 2016. Last Monday, he became violently ill. Because Miniature Schnauzers are predisposed to pancreatitis, we were on high alert. I had him at his regular vet in Morganton by 9:00 AM. While waiting for blood work, Cooper began bleeding profusely from his rectum. I ran through the hallway with him, covered in blood, begging for help. Shockingly, in that emergency, this office--a vet we had visited 10+ times and who had performed two prior surgeries on Cooper--required a second, hefty payment up front before they would even touch him. To watch my dog hemorrhaging and have it insinuated they wouldn't help until I paid again was traumatizing. He was diagnosed with HGE (Hemorrhagic Gastroenteritis). After three days of treatment, the vet suddenly mentioned euthanasia on Thursday because Cooper wasn't "bouncing back" fast enough. Worse, they closed at noon on Thursday for the MLK holiday weekend and wouldn't reopen until Tuesday. The thought of Cooper going four days without a vet made my anxiety skyrocket. I wasn't ready to give up. I called Animal Hospital of Marion because of their wonderful reputation. They squeezed us in Friday, and everything changed. Unlike our previous experience, there was no discussion of payment before they helped my boy. Their priority was his life, not my wallet. Dr. John's persistence is the reason Cooper is alive. He recommended an ultrasound, and though upset stomachs are full of gas that can block imaging, Dr. John refused to stop. He took multiple images from different angles until he found the real trigger: a mass on Cooper's spleen. The compassion here is unmatched; the office manager even hugged and prayed with us. Dr. John and his wife own this practice, and they pour their hearts into it. His wife even came in on her day off Saturday to help him perform the surgery (splenectomy). Dr. John was honest, explaining that if the mass is Splenic Hemangiosarcoma (HSA)--an aggressive "ticking time bomb" cancer--we may only have about six months left with him. But he gave us a choice and the truth. He even called me personally today (Sunday) to tell me Cooper was alert and had finally eaten! They aren't even "open" on Sundays, yet he took the time to check on my boy. They kept Cooper Friday, Saturday, and Sunday (tonight) nights to ensure he was fully stabilized and safe under their watch. They have been so incredibly accommodating that they even told us he was welcome to 'hang out' with them Monday morning if we had things we needed to take care of. It is rare to find a team that treats your pet like their own guest rather than just a patient. Despite the holiday and weekend timing, we found them to be incredibly affordable. I live 45 minutes away, but I would drive 4+ hours for this level of care. We are at peace knowing Dr. John did everything humanly possible for Cooper--no matter the outcome. My boys will never go anywhere else! Words will never express our gratitude.

There really aren't many options in the area…read more The quality of care is acceptable, but not exceptional. The organization leaves a bit to be desired. The place is LOUD. There are add on fees for everything. The logo looks like a 3 leg dog with the cat's head in its mouth ().

Losing a pet is painful, but I'm incredibly grateful to Dr. Justin and the staff at Foothills…read moreAnimal Hospital for the kindness and compassion they showed during such a painful time. From the moment we arrived, they treated Opie and me with gentleness and respect. Dr. Justin took the time to explain everything clearly and patiently, never rushing us, and always prioritizing Opie's comfort. His calm, reassuring presence made an unbearable situation a little easier to face. When the time came to say goodbye, the environment was peaceful and quiet. Dr. Justin gave Opie a calm, dignified passing, and I'll never forget the way he spoke to him with care, as if he were his own. Thank you, Dr. Justin, for your empathy, your professionalism, and the genuine warmth you extended to both Opie and me. It meant more than I can put into words.

I have never been so pleased with a vet! This vet is caring, compassionate, friendly, and all…read morearound good people! Very fast response time and great communication. Thanks for everything yall

I had the most extraordinary experience with Lap of Love. They handled my pet's transition with…read moresuch sweetness and tenderness, they made her last moments on earth as lovely as they could be. Not only were they phenomenal with a deeply painful experience, but they checked in and gave resources and even provided a hand written note a few weeks after my pet transitioned. Truly- this service is a gift and an amazing resource in our community.

Such a strange thing to write a review about your pets death process but this experience is so…read moredeeply personal and difficult, it's important to trust you're making the right decision. My dog gained her angel wings last night, with the assistance of Dr. Kay. We would have wound up at the emergency vet had Dr. Kay not been available but thankfully she was. From the moment of her arrival both myself and dog felt comforted and at peace. It's a deeply personal experience and I feel such gratitude for Dr. Kay and Joslyn.

Excellent rehabilitation facility for your four legged friend. Staff was very nice. They are always…read morebooked. So even though I tried to set up appointments before we first arrived for a two week vacation it was not possible. And asked what information they needed from my regular vet, paperwork etc...the process was not smooth. Their procedures were cumbersome. Perhaps a designated person for setting up appointments and explaining their policies would have been better. Everything is computerized, text, billing too. But ultimately the staff is great.

There is no care and communicating with them is difficult. Emails are not returned in a timely…read moremanner if they are even returned. Phone conversations impossible. They do not listen to your concerns or address them them, especially the manager. I took my elderly dog there for a weak hind end. No exercises no stretching. He just got weaker. For 2 weeks they cost me $700 for nothing but a few minutes ofligh5 therapy I could have done at home. The manager didn't even care. Rehab can be terrific for dogs. Just not at this place. They take your money but don't help in.my experience.

I have never been more distraught over a situation. My dog left Alabama in good health, and after 6…read moredays of being in a van she was filthy, covered in fleas, severely dehydrated and under weight. Fortunately another family with a puppy on this transport took my dog and the other remaining. The vet said my dog wouldn't have made it the rest of the way if she hadn't been kept. It took over 2 months to get her digestive system and weight back to good health. The state of my dog made it clear that she hadn't been taken out of her crate or given any food/water for the duration of her trip. The communication we received from the transporter was minimal and filled with typos and unkept promises. They left Alabama on Thursday, and we were told our dog would arrive Saturday.. then Sunday.. then maybe Monday. The path these dogs were taken on made no sense, Alabama, DC, Wisconsin, and finally Iowa where the remaining dogs were rescued. My dog would have died before she got to Massachusetts from Iowa, not to mention the poor other dog that was supposed to be dropped off in Texas first. It is sad how common bad transporter stories are, and disgusting how many awful reviews this one has while still continuing to function. If you care about your dog, it's worth paying more to a company that actually cares for the lives of dogs, not just profit. Animal abuse.

Extremely unreasonable.. this company is a joke!!…read more Well when your unrealiable with your pick up times it costs the breeder money and their time... so you expect free boarding?? Sounds like it since you obviously dropped the ball . I'm not calling you. It needs to be in black and white for your potential clients to see!