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Crestron West

5.0 (1 review)

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OakTree Law - Bankruptcy could protect your assets

OakTree Law

(90 reviews)

OakTree Law helped me through my Chapter 13, which is a long, serious, and honestly scary process…read more They made it clear, steady, and manageable. Gus was the MVP -- responsive, patient, and great at explaining things. Julie V. M. was hands-on the entire way, which says a lot about this team. Ask questions. Communicate. This is legal stuff -- they can't read minds, but they do listen. Fast, reliable, professional. Strong like an oak tree -- exactly who you want handling serious business. Highly recommend

My experience with this law firm was short, yet stressful. I'm a young girl with debt that I so…read moredesperately want to get out of. I found OakTree and decided to take the leap and book a consultation. I ended up getting connected with Gus Gomez whom I met with in person. I was told I'd be qualified and to start the filing process I had to pay a certain amount of money up front. I ended up paying the full amount for Chapter 7 bankruptcy ($1,923) to get the process started as quickly as possible. After that, I proceeded to submit my tax returns, bank statements, and pay stubs prior to booking my "1-Hour Intake" (that only lasted 20 minutes by the way) where Gus just ends up telling me that I'm no longer qualified for Chapter 7. He told me my only options were to wait 2-3 years to file Chapter 7, try for Chapter 13 and dish out another $2,000, or back out of the bankruptcy all together. I took a day to think about it, then reached out to Gus to let him know I wanted to back out (he told me if I backed out, I would be refunded my money) because they didn't get far into the process. Never heard from him again. Ignored my calls, texts, and emails. Had my boyfriend call him as a "potential client" and Gus answered his call. This a-hole was completely dodging me. Over a week later I finally ended up getting an email from Ed Pitts agreeing to issue me a partial refund of only $1,423, charging me $500 for a phone call that was performed by a Bankruptcy Department Manager (Gus), not even an attorney. Said his services are considered "administrative duties" and that $500 is their fee for those duties. They failed to be transparent about this "fee" in my consultation and contract. I will be seeking resolution through the State Bar's Mandatory Fee Arbitration Program and filing a State Bar complaint regarding the handling of my case and the supervision of non-attorney staff. Do not recommend this place, this was not a pleasant experience would give 0 stars if Yelp allowed it.

Crestron West - professional - Updated May 2026

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