The beds are very comfortable in this place, but thats about it. You get what you pay for. Before booking reservations at this motel, check around for other options. We booked reservations at the Creston Valley Motel 4 months before our trip, but the process of booking was painful and that should have been our warning. Right away, the man that took my reservation asked if I was paying with a debit or credit card. I said Visa Debit. He said that debit cards cant be used. Never in all my bookings in the past have I been turned down for using a visa debit card. He reluctantly ran the card and it worked to his amazement! Imagine that. Well, months later when we actually arrive after a grueling road trip, we get checked in to our motel, eager to get some much need rest. Again, he hassles me about my Visa Debit card saying they can't guarantee payment with Debit cards. I said it had the visa logo and works just like any credit card. He tried it and it worked. Got the keys and felt good to finally get some rest. I'm travelling with my mobility limited mother and this unit is down on the lower section and more difficult to get to, but not inaccessible. We open the door and it is tiny and cramped. Cant move around in the motel without bumping something. Chairs and table in the room look like something from the 60's. Old and uncomfortable. The bathroom was totally unacceptable. A tiny bathroom is okay if the experience of using the facilities doesnt gross you out, but this was not the case. Shower has old tile and the grout between the tiles is black with dirt and grime. Sink did not drain and water backed up. Water did not get hot during the evening hours, but just fine the next day. The manager probably turned the water heater off at night, which is odd. There are signs all over the place stating that using towels on anything that might stain them will incur additional charges to replace the towels. I went to complain about the room and instead of an apology and an offer for a different room, I was greeted with hostility and anger. He proceeded to tell me how he pays his cleaning crew lots of money to clean the rooms. I guess he assumes that paying them lots of money means everything is clean. I guess he doesnt check their work. This place is not the fithiest place I've attempted to stay at, but its definitely below anyones standard of cleanliness. Anyway, the next morning, I find out from the cleaning lady that they knew about the sink being backed up and rented the room out anyway. They also had other rooms available, but we weren't offered another room, inspite of the fact we had booked reservations 4 months prior. The manager agreed to refund me for the next two nights I had booked, minus a 4% charge. Oh and the other thing that really is disturbing? They are not PCI compliant. They still process credit/debit cards the old fashioned way with carbon copy paper records. If some robber breaks into the office, they get all your credit card numbers, not just the last four, but the whole card number and expiration. Maybe for this place that is a benefit as they would compromise on network security to save money and be even more of a risk if they stored the payment information electronically. So the take away from this is don't compromise for a cheap motel. You've been travelling and need a good place to rest. Don't sacrifice sanitary living conditions to save a few bucks. Its not worth it in the end. The hassle you go through of unloading your luggage, then reloading it, dealing with arrogant property managers, and horrible living conditions are not worth saving a few bucks when there are much better motels around town. read more