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    Crestmont Pool

    4.7 (3 reviews)

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    3 years ago

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    Evo Pool Service - When the pool is ready, the fun begins,

    Evo Pool Service

    4.6(8 reviews)
    0.3 mi

    I use Evo Pools Service to take care of my pool and they did an exceptional job After another…read morecompany left my pool with green water and it became unsafe for my family to swim Evo Pools stepped in and worked their magic Not only did they fix the issue but they did it in a friendly and professional manner. I highly recommend their services to anyone in need of pool maintenance.

    Be careful with this company…read more We switched to EVO Pools a few years ago because we needed a reliable pool service to open and close our pool. They are a local company as well and seemed reasonable the first year. Last summer, we had them open and clean the pool. They showed on time and communicated arrival. When they arrived, many of the workers (while friendly) don't speak English and so there are a few language barriers during the process. Many times the workers will just instruct to call the office to discuss any questions or next steps. So, asking them about their process or what should expect is futile. A day after they left, the pool was not clean (debris at the bottom and algae on the walls). I called and emailed and the response was that it may take a few times to clean the pool for it to be truly clean. And they would come back "for a charge" to clean it again. What?? And honestly, if I didn't pay A LOT of money to open, I wouldn't have been that upset. So, I simply remembered that I would need to add a cleaning next year and worked to get the pool clean on my own. We used them again this summer, but this time I ordered a cleaning with the opening (as a separate item to which they charged me an hourly rate). The pool reps came (same workers) opened the pool and cleaned it. They let us know that someone would be back for the full cleaning a day later. GREAT! They came back a day later (I was charged 1.5 hours) and cleaned the pool. When they left that day, there was still algae and other sediments in the pool. My husband and I thought this would be cleaned by our filter, expecting that the walls and floor were scrubbed and this is what caused the cloudiness in the water. Two days later when the water cleared, there was still algae on the walls, floors, and around the lights. I reached out to express my concern and the response was "it may take more than a few cleanings" and they were happy to come back out and CHARGE ME AGAIN!!!! It was clear that the work/scrubbing of the pool walls, around the lights, in the creases of the stairs, etc wasn't done at the cleaning. We will never use EVO again. I give them 2 stars for communication because they do quickly respond and especially quick to tell me that they would happily come out and fix the issue at MY expense. And if you have money to burn, you could just have them come out 20 times to clean your pool until it's done and ready for the summer!!

    Photos
    Evo Pool Service - Image depicting a serene and sparkling clean swimming pool, symbolizing regular maintenance and water clarity.

    Image depicting a serene and sparkling clean swimming pool, symbolizing regular maintenance and water clarity.

    Evo Pool Service - My 12-year-old son helps close the pool by putting the cover on,securing equipment, and tidying the area.

    My 12-year-old son helps close the pool by putting the cover on,securing equipment, and tidying the area.

    Evo Pool Service - Local swim competition at Central Bucks School

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    Carmona Pool Services

    Carmona Pool Services

    2.8(4 reviews)
    54.7 mi

    Our pool is getting cared for niceky by Carmona Pools of Manahawkin New Jersey. They're truly on…read morepoint. Service is at the highest we've ever witnessed. Fully transparent while providing you with reasonable cost effective measure to remedy many of the problems which may come up while your family enjoys its pool seasonally. Total pros just like me. You want the best and expect such weekly HIRE THEM ASAP! You will not be disappointed. Oh by the way they show up on time! Thank you very much Shaun Danny Kara and the rest of the staff.

    I had to wait until I had completely severed ties with Carmona before writing this, but I hope that…read moremy review will help to inform future customers of the horrendous experience I had with them. They provided a complete bait-and-switch, trying to charge for every little thing, providing sub-par service, lacking follow-through, & the worst communication I've experienced with almost any company. To preface this story, we had never owned an in-ground pool, & were renting (starting in the winter), so we knew nothing about the pool that existed or what condition it was in. I contacted several pool companies to have them come out to look at the pool & let me know what we would need to do to open it, maintain it, & close it at the end of the season. We decided to go with Carmona because they said they could do everything I needed, including addressing some liner pulls, & even though they cost more than some other companies, I felt they sounded the best. They sold us the gold package which included opening, cleaning at opening, weekly services including chemicals, & closing/winterizing. It took about a month to open the pool since it needed a bit of treatment to get going (it was never opened last year by the previous owners). But they opened early (4/31) so that it would be good to go by Memorial Day. The pool was still not in good shape when they came out the Friday before the holiday weekend & they had to come back that Monday (Memorial Day) to follow-up on the treatment from the previous Friday, so we had to cancel our pool plans for Memorial Day Weekend. So, it took a little time to get up & running, but surely that would be the end of it, right? Through the month of June, the pool was "clean" according to the pool techs but was always cloudy. After repeatedly reaching out to the office, they finally communicated to the techs to bring the proper equipment with them when they came for our weekly service. So, we would be good for 4th of July Weekend, right? They came out for service on the Friday right before & within 24 hours the pool was green with a lot of algae/sediment on the bottom. I reached out to the office again to ask them about this issue. They said they would address the algae/sediment on the Friday after 4th of July & that they would need to use algaecide which would be an additional cost. We had now gotten to the point where we had bought a pool brush & vacuum & were doing much of this ourselves (an additional cost we didn't think we would have with the package purchased). I let them know that we had now cancelled our pool plans for both Memorial Day Weekend & the 4th of July Holiday Weekend & the pool turned green within less than 24 hours after their "service", so I didn't see why I should have to pay extra because they were delayed in following up. I asked if they could let me know what they were doing to address the repeated issues, if there was something else we could be doing (running the filter longer?), if we needed different equipment (upgrade the motor?), but it was like pulling teeth to get clear communication from the office & techs. It took until the end of August to finally get proper information about how & when to be running the filter. During all this time I had been inquiring about fixing the liner pulls & they were finally able to get someone to take care of them...starting at the price of $200, which was never discussed with us in the beginning, & I declined at that point since it was close to the end of the season. Now we're coming up on Labor Day Weekend, they've got it this time, right? Green pool once again leading into our Friday service prior to Labor Day Weekend. After that service, still green & no communication from the office or techs. We decided to try to salvage the holiday weekend ourselves & took a water sample to a different company. They immediately told us that the balance was off & recommended some products to address the situation. While we had to spend ~$110 on chemicals, we were able to balance & clear up our pool within 24 hours. What's more, the pool remained clear the remainder of the season until closing. Speaking of the closing, we had to do most of the work when it came to draining the pool to the appropriate level & we had to completely re-do the cover on the pool because the techs put it on loosely & didn't position the airbags (under the cover) properly at all. I also suspect that there were no chemicals added to properly winterize it. Through their length of service, most of the weekly visits lasted 10-12 minutes from the time that they pulled up to the time that they drove away. Any communication had to originate from us & took weeks for clarity. We noticed many times where the pool was checked for chemical balance, but rarely was anything added except for the initial shocking, the algaecide that was discussed above, & 2 chlorine tabs added to the skimmer basket weekly. Future customers beware.

    Photos
    Carmona Pool Services - Pool area 2

    Pool area 2

    Carmona Pool Services - Patio pool are partially decorated 2022

    Patio pool are partially decorated 2022

    Carmona Pool Services - Leonard & Lisa's pool and deck 2022

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    Leonard & Lisa's pool and deck 2022

    Crestmont Pool - swimmingpools - Updated May 2026

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