Very kind and understanding personnel. We missed the bus and were almost an hour late for our…read moreappointment. No problem. They also gave good directions to the office. The doctors and PAs were all very professional, courteous and child-friendly, and most of all, reassuring.

great clinic, small and personal. Staff nice and professional. Always willing to help and proactive.read more

I couldn't find the correct replacement pads for my cervical collar. I called their customer…read moreservice and they quickly helped me find the correct product. Thank you Alex!

I went in without an appointment to get an injury checked out. They kept me waiting in the lobby…read morefor 20 mins, then they brought me into the chilly, cramped examination room to check my vitals. The staff told me a doctor or physicians assistant would be in shortly. More than an hour later, no one had seen me. I also asked for an update and they said they'd check, but another 15 minutes later, I was still forgotten about in the examination room. I finally decided to walk out. I understand that the staff is busy and patients may need to wait, but it is completely disrespectful and uncaring not to occasionally check in on a patient in distress and provide reasonable estimates on when they will be seen. This clinic is awful and I would not recommend it.

My boys and I Love the staff and all the Doctors! Everyone is great! Easy to work with. Highly…read morerecommend. Love that there's 2 locations.

Nice staff, and they get the job done for what it is. The place is clean too. Some of the…read morefurnishings seems very old and out-dated, such as the TV. Not a big deal though.

We had an excellent experience with Dr. Miranda and recommend him highly. Our daughter had acute…read moregastroenteritis on the last day of our vacation. Dr. Miranda returned an early morning message that we left within an hour of us leaving it, even though it was a weekend and his office was not technically open for five more hours. We talked through her symptoms, history, treatment, and travel "what if's". We had medication shortly thereafter. Dr. Miranda answered our questions/text messages throughout the day without more than 15 minutes going by between text and reply.

What a lifesaver! Dr. Miranda came to our house to see my son on a Sunday afternoon, then came back…read morethe next day when his symptoms changed. He was patient and thorough and my son felt better quickly. It was so easy and I loved being able to stay home with my sick kid rather than dragging him to an urgent care. I would definitely call Dr. Miranda again!

Considerate, efficient, effective are the qualities in this easily accessible urgent care! Thanks…read morefor being here!

From the owner: At CommonSpirit Primary High Country Health Silverthorne, our skilled clinical team understands no…read moretwo patients are alike, which is why we provide individualized care plans to our patients. We believe disease prevention through healthy lifestyle choices and preventive care is key to achieving and maintaining optimal wellness. We encourage our patients to take an active role in their own health.

Heather at the front desk receptionist was very helpful. She went above and beyond to help me get…read moremy children and I in. Dr. Alana did a check up and went over everything with me in detail. Thank you to all the amazing staff at A kids clinic.

Absolutely the worst medical office that I have ever visited. The front off is rude! You can rarely…read moreever get anyone on the telephone when you call for an appointment. I've been a patient there for three years. Instead of getting better; It continues to get worse. I hurt my hand one weekend. It wasn't bad enough to justify a trip to the E.R. but definitely a visit to the doctor. I call first thing Monday asking for a visit with my doctor or whoever was available. I was told there were no appointments for the next two weeks. I remember receiving an email the following week with the subject line "Same Day Appointments" Here is the entire email. " First Street Family Health would like you to know that we provide same day appointments (not walk-ins). We reserve a portion of our appointments for same day, acute care needs. We book them daily (not in advance), so we can provide our patients access on short notice. We open Monday thru Saturday at 8 am, if an urgent need arises, please call early as appointments fill up fast. " I call back asking for an acute care appointment. The front desk agent was rude! Said we don't have any today it's 9:15 a.m. I asked, okay, how about tomorrow. She placed me on hold, came back, and said, yes, but it's not with Dr. Grant. I said that's fine. Dr. Grants is my normal doctor but that doesn't matter as I had previously stated on my first call. She said it's with their P.A. Again, that is fine. The office assistant stated I do have appointments for tomorrow but I can't give it to you. Their same day, you will have to call tomorrow. WTF!!! How absolutely stupid was this conversation. 1. Why place me on hold to check for an appointment tomorrow. If you are not giving appointments ahead of time why even check to see if there is an appointment available? 2. Why do I even have a primary care physician? If I hurt my hand, leg, etc., and am acute care and can't see my doctor within a day or so for something that is "ACUTE" then why have a primary care doctor. Just go to the Emergency Room for everything. 3. Why send an email stating you have same-day appointments? ABSOLUTELY THE WORST MEDICAL OFFICE! If you are in the Salida Colorado area do yourself a favor. DO NOT USE THIS OFFICE. Yes, I'm only one reviewer. But when this office has 2.9 stars in a small town like Salida, that has to tell you something. Use a bit of common sense and find someone else!

First Street Family Health in Salida is a flippin joke!!…read more 1. Made me come in a second day, when they could've done it all the first day. 2. The nurse left me 2 or 3 vmails calling me Lexie?! Not my name! Wtf!? 3. Lost my paperwork, that I needed for work, and made me stand there and wait for 30mins, until they found it. (On a different day, from the first two previous days!) 4. Billed me for a wellness screening that was totally paid for by my place of employment! 5. The Dr. asked me about medications I was taking (and have been taking for years, and that are in my chart) so I was billed for that separately, as I was told it was not part of my physical?!? 6. Charged me a co-pay for a tele health 8 min phone call! Didn't even see a Dr! 7. The front end office people are horribly rude, unorganized, and not helpful! "Health care workers are doing the best that they can, right now." Are they though?! This is their best?! Yikes! Btw, this place was a cluster waaay before covid! Wish I could leave a negative star review! Grr!!

With any mega- health organization, the machine has changed the org into an impersonal, illogical…read more instition. The check in process is burdensome and repetitive. The hold times are close to an hour, only to find no answers, not be transferred or to start all over. Actual service is okay. Overall long, which creates more expense. It's our main option but if you have time to research elsewhere, do.

I really should've read the reviews before scheduling an appointment with them…read more The front desk told me that a certain investigative procedure would be done during my appointment. I waited three weeks for this appointment. And when I came in all they did was a basic consultation. Absolutely nothing was accomplished and it was a huge waste of my time. I'm beyond upset. Because of the miscommunication on their part, I'm gonna have to pay like 300 bucks for an absolutely pointless appointment. I'll never come back here.