Not on time and were rude. The owner was just arrogant when I tried to explain the problem.read more

4 Seasons provided the fire safety plan for our condominium building opened in 2021 in Sooke. We…read morediscovered errors in a couple of the fire safety plans they produced. The errors are dangerously inaccurate. When 4 Seasons was contacted to make the corrections they first denied they'd done the work, then said that the individual who did the plans was ill and they had no replacement. I am very concerned that this company appears to have no sense of responsibility for correcting their own errors, considering that this is a life safety issue. I do hope they will contact us to remedy the problem.

We had our first commercial inspection done and were worried about the time and possible costs…read more These folks were amazing and put our fears to rest! The inspection took less than we expected and the cost was way less than we thought it would be. They are polite, thorough, affordable and very professional. We are using them again for this year's inspection.

Within a week of installation of our new hot water tank, it cracked causing a huge leak. We called…read moreimmediately, but the company told us that it would be 5 days before we could get a new one. February is not a good month to have cold showers for 5 days!! Despite numerous calls, we have not been able to speak to a service manager, or get them to budge on the date. Wouldn't recommend the company.

From the owner: Archie Johnstone Plumbing and Heating Limited is a fully licensed and bonded mechanical company…read moreserving Victoria and the surrounding area since 1954. We provide plumbing, heating, air conditioning, sheet metal, heat pump, refrigeration, gas-fitting, furnace, boiler, hot water tank, and fire protection installations and repairs. When you book us for a job we guarantee you: reliable service with trained red seal tradesmen. We also have 3 gold seal approved project managers. We are proud to provide a 24/7 emergency repair service and have a retail store that stocks plumbing parts and lots of faucet cartridges. We look forward to hearing from you! When requesting a quote please provide a phone number where we can best reach you.