I have been a patient at this practice for a few years and have been to 3 of their offices…read more Unfortunately, I was running late to my appointment due to a bad accident on the highway early this morning. I called first thing and was told they allow a 15 minute late period. I arrived exactly 15 minutes late only to be turned away from my appointment because I had reached the "15 minute mark." So technically, they don't give you a 15 minute grace period. It's actually 14 mins and 59 seconds. So if I arrived at 8:24 they would have seen me. Although, I'm not sure how much difference 1 minute would have made, especially when they routinely run late and don't have the courtesy to let patients know. And are we allowed to cancel because they run late? Nope! They clearly don't respect patients time. They also see patients every 10 minutes. Perhaps giving more time for appointments would prevent consistently running late. I'm not sure how doctors can provide the best care possible if they're given such a short amount of time. I'm sure it is set up like this to capitalize the most amount of money as possible. I would like to see their policy in writing, but couldn't find it online. Having worked in healthcare for 10+ years, I have never experienced this and have also shown grace to my patients who run late through no fault of their own if it is not a repeated offense. The receptionists are rude and don't care. I have gone to appointments to find them eating at the desk. And when you call to speak to someone it sounds like it's a call center and your not speaking to a person at the actual office, so you never know who you're talking to. The healthcare system sucks and the people who work here suck too and your "policy" is bullshit. If you've read this far, then do yourself a favor and find another office.

Walked in, front staff very rude, not happy women Don't…read morewaste your time. Look at the other reviews, terrible.

I love Dr Manzi...Been going to her for years! She is very through,kind and explains everything and…read morewill answer any of your questions no matter how stupid you think you may ask.. She is the best OBGYN I think in Middlesex County ( my opinion of course) If your looking to change for a new OBGYN office come to THIS OFFICE In 540 Old Saybrook Road...Dr Manzi has the best Bedside Manner Ever!!

Well... I complained about a Nurse, that's a big No! Everything that they stood for is out the…read morewindow , ethics and honesty. They try to silence you by calling you crazy, i know a lot of doctors do this but I never thought it would happen to me.what bothers me most, who cares if what other people think but I didn't even do anything.I was put in a position that wasn't my fault , but because I complained, I received the prestigious crazy card.

Dr. Spiro was my first GYN. Without getting into details, she began seeing me at a very young age…read more After a month of visiting the office weekly, it was decided that I needed surgery. At the age of 16, I was terrified of this experience but Dr. Spiro literally held my hand through the entire process. Although she did not have her license transferred to CT in time for my surgery, she still stayed with me as her colleague performed the operation. Since then, I look forward to visiting the CT Women office. I'm healthy and happy and sad to be leaving the state because I worry about finding another OB GYN experience as positive as this one. Every office employee has a genuine concern for your health and happiness. I can't say enough good things about my experience with this practice and highly reccommend Dr. Spiro to women of all ages.

She did a laser ablation of my cervix and she was excellent with all the care before and after…read more This was 8 years ago.

Elizabeth Fabrizi APRN IS ONE of the best. Compassionate and very caring. I am very happy I found…read moreher and this office.

I was seen by Dr Haynes. I am 62 years old. I have always seen Dr. Boney for the last five years…read moreup until today. This was the most horrifying, embarrassing, degrading, and discriminatory visit I have ever had in my life.at an OBGYN. DR. HAYNES SHOVED AN UNLUBRICATED SPECULUM INTO ME AND WHEN IT DIDN'T FIT, AND SHE SAID IT WAS TOO LARGE SHE INSERTED ANOTHER ONE AFTER GRABBING IT OUT OF THE CABINET YET AGAIN unlubricated I NEVER RECEIVED A RECTAL EXAM AND THE BREAST exam WAS CURSORY AT BEST. THIS WAS THE MOST HORRIFIC EXPERIENCE I'VE EVER HAD IN MY TIME ON THIS PLANET WITH AN OB/GYN. I'm certain that Dr. Haynes will probably lie because she could get in a lot of trouble. I'm not through pursuing consequences for this either with the board at Middlesex or the department of public health. In addition when I left, the staff was nowhere to be found at their desks as they were too busy either eating a snack or lunch or on their phones in their break room this is the most unprofessional experience in an office I've ever been to in my life.

Repeated exams ignored my bleeding; no progesterone support--resulted in miscarriage."read more

I have been a patient of this office for 28 years. I had an 8:30 appointment this morning and…read morethere was an accident on rte 9 which unfortunately delayed me 15 minutes by the time I walked into the office. When I went to the window I was told I had to reschedule my appointment because there is a 10 minute late policy. THERE WAS AN ACCIDENT that was out of my control. I tried calling the office when I was sitting on rte 9 but the answering service was still on duty. I understand there are policies in place however in extreme cases such as car accidents there should be some wiggle room. The time and aggravation from this morning has warranted me seeking care elsewhere.

I cannot recommend enough; my experience has been excellent. My Aunt Michele McGuire, who used to…read morework there as a nurse before passing, always spoke incredibly highly of the practice; especially of Dr. Erin Pickett, which initially gave me a sense of trust & comfort. Thanks to the compassionate care provided by Dr. Marlaine Jean-Miller & the entire team, my previous fear of visiting the OB-GYN has transformed into a feeling of reassurance & ease. They genuinely care about their patients, taking the time to thoroughly discuss any concerns or questions, which makes all the difference. The triage nurse Kendra is also amazing and has helped to ease my anxiety going through my first and current pregnancy. The warm, professional environment and personalized attention make this practice a five-star choice for anyone seeking compassionate women's health care in Rocky Hill.

practice has been going downhill for many years since Dr.Linda Taylor retired. Since then, their…read moreonly GYN doc left leaving them with 2 Ob , gyn docs who are overwhelmed. they installed a horrible phone system where you are NOT able to speak with a live operator. Their response time to returning calls to simply schedule an appointment takes days . The problem, doctors should stick to medicine and let business professionals run the day to day practice. Dr.Linda Taylor was very patient centric and cared about response times, and patient care . not anymore! My suggestion, go somewhere else as this place is hanging on by a thread.

Lets start with the good, individual nurses and doctors are very nice and answer questions well and…read morecomprehensive way. In every other field they are absolutely terrible. Their communication between departments is awful, had us run around Manchester hospital in severe pain because the ER and family birthing center kept sending us back and forth, literally made us walk. Then comes the maternity/paternity leave they will not fill out the forms for more than 6 weeks so you can not get the full 12 weeks allowed by CT law. Management will not call you back either when you ask to speak to them. If I could award zero stars I would. Worst experience with supposed professionals I've ever experienced.

I've been a patient of Dr. Graceffa and have absolutely nothing but wonderful things to say about…read moreher. I am, however, quite disappointed with the way things have unfolded with this practice. I had my annual in March, and advised the practice I lost my job and insurance at the end of the month. I was contacted in April by a scheduler to make an apt for a procedure. No one contacted me prior to tell me what the procedure meant or what it included, just that I was supposed to schedule it. Since I was now without insurance and on unemployment scheduling the apt was not possible. I informed them multiple times, and still received multiple phone calls and certified letters. Now that I am finally settled into a new job, new location, etc. I could focus on taking care of myself. I contacted the office to get more information, my call wasn't returned, and schedule the apt. and the next day received a letter that I was being dismissed from the practice. Honestly, that seems a bit manipulative to me. "You don't have insurance or the means to pay, but we're telling you need this and you're not abiding, so we're just going to drop you." I was disgusted to say the least. My feelings were actually crushed. I adore my Dr, and referred multiple women, but will not be returning.

My cardio noticed a spot in my lymph nodes while doing a test so I made an appointment with Dr…read more Lucal. I have the BRACA2 cancer gene and take this seriously however she and her staff did not. She was pleasant but that's where it ends. Week 1 I saw her. Week 2 wrong test ordered and on vaca. Week 3 I called to let the office know it was the wrong test. Staff was on NO use, put me on hold and frankly I got the feeling they didn't care. A few days later I got a call my mammogram came back normal, a neat trick since I no longer have breasts. I got ANOTHER call later that week to tell me again my mammogram came back normal. I can't tell you how upsetting this was... no breasts, lymph node issue and this is what I was up against. Week 4 was told she ordered another test but it was done wrong. She never bothered to speak to my cardio to see what images he had, she never called me back. I should have left when I overheard the staff before my appointment, very negative. What a disgrace.