This is not a destination motel. This is where you stop when you have no other options. The guy…read moremanning the check in area probably shouldn't work a job in customer service. Very sour personality. All of the rooms have hunting themes and are outdated and feel dirty. I felt like I had things crawling on me all night. Right by the road so it's nice and noisy. Room 9 is the quietest. Only saving grace is the Mohawk bar next door.

The room decor was wonderful. Almost all of the furniture was made from logs and gave the room a…read moregreat rustic feel. I saw photos on Yelp and that's why wanted to stay here. So much better than a cookie cutter standard motel room. I loved it! They provided a fridge. And the microwave and coffee maker were red, a nice touch. Plenty of counter space in the bathroom. Big closet with lots of hangers and two luggage racks. The toilet, unfortunately, had yellow urine stains in the bowl. Not acceptable. It couldn't have been cleaned very well or often. One treatment with Zep toilet bowl cleaner would've fixed that pretty easily. That stuff works magic on yellow toilet stains. When I put the key in the dropbox I left a note about that problem. Hopefully they will fix it. We were in room number 2. But overall the experience was really good.

It's overall a cool place to stay. Gives off 90s vibes but the tvs are not that good. I suggest…read morethey upgrade them to something easier. Also the WiFi sucks T.T

Stayed here 8/24/20 like the 2 bedroom apartment units with full furnished kitchens. Has a lot of…read morestorage space in the units for extended stays. Themed units, a block off Hwy 97 so not much street noise. A diffident return when in Southern Oregon.

Easy to make reservations. Always clean We stay at a Best…read moreWestern when ever available in our travels

Approximately a week before I booked a room at the Best Western Newberry in La Pine Oregon, I was…read morenotified that my cousin was in ICU in Bend- to say this was shocking would be an understatement. I rushed to Bend to be at her bedside, she was only 51, and sadly she passed three days later. I drove approximately 200 miles home to pick up my husband and son and put together a few things. Also I booked a room with Best Western Newberry because I needed to go back to La Pine for an impromptu funeral for my cousin. Once I checked into the hotel and I had seen the room I was given, I was appalled! I then requested another room, but I was informed there were no available rooms, except for possibly one that wouldn't even be open until Thursday at 2, but I would have to be out by 11, then move again to a another room that would possibly be open on Friday at 2. You can see by the attached photos unsafe exposed ducting, wires, window screen and not mention the dirty moldy stall shower. The air conditioning unit sometimes worked and I did call the front desk to asked for maintenance. I was informed not to adjust the thermostat, there were problems with the unit and it would freeze over. Therefore it was either hot in the room or freezing. I could not even open the window to cool the room off due to window screen being so damaged that insects or whatever could get in and also I was concerned for my family's safety. The Wi-Fi was horrible! Completely unstable, it continuously dropped, I would have to re-login so often that I actually memorize the login and password. The Wi-Fi could not even support my own logged in channels on the TV. I was so fed up. I just used my own data so my son could watch shows and our cell phones could have internet. There were no power sources near the bed whatsoever so charging our phones, etc., was ridiculous. I truly did not feel safe in the room with all the issues, especially the exposed wires. Unfortunately, I felt had no other choice but to stay in the room I was given. I had to be in La Pine. I called the hotel and spoke with the manager after we checked out and got home. The hotel manager stated that the room that I thought I booked was misadvertised on the Best Western Newberry hotel webpage and I was actually booked for ADA room. Shel also stated that I should have expressed more of the issues with the room during my stay and because I did not she could only offer me $100 or $150 gift card towards another stay with best Western Hotels. I respectfully declined. I truly don't understand what difference it would have made for me to express "more of the issues" with the room, also not to mention I would hope that a guest who actually needed a ADA room would not have to accept the accommodations that I was given as their only choice. I would think at the very least some form of courtesy notice from the hotel explaining the condition of the room prior to my stay would have given me a choice to change the room or even upgrade before the hotel was completely booked. I was under complete distress and did not want to cause any other conflict that may have resulted in no place for my family and I to stay for my cousin's funeral. I chose Best Western hotel because I am a Best Western member and for over $700 for 3 nights I could depend on Best Western for decent room during this devastating, heartbreaking tragedy. Unfortunately this was not the case. Please check double check and even reconsider your stay with Best Western Newberry in La Pine Oregon

Ooooh boy! I will start by saying we came in the summer, so our experience is going to be different…read morefor winter visits. We got a cabin, which the main floor was roomy and perfect for us and our pup. The kitchen worked for our needs and really had the basics. Though be ready to bring all the kitchen needs outside of coffee, dishes, a toaster, oven, microwave and frig. No big, we have just been spoiled with other places. The location is nice to have the store close, but getting to a trail or lake takes a bit of time. There is plenty of space on the property to walk. If you do bring your pups, bring poop bags as there are no cans or stations that we could find. Now that I've address all "good parts" buckle up. The annoying: Wifi - the free wifi is crap and the wifi you pay for is not a lot greater. The furniture - No chair, couch, or bed was comfortable. We all had sore backs and bums by mid day 2. Sleeping Accommodations - As mentioned the furniture not great and this included the beds. The main room was nice enough (minus the lumpy bed) but the additional sleeping areas, eek. The 2nd floor after climbing a carpeted ladder, you'll need to have a STRONG back and core as you will be ducking to get around. Also, the bedding left a lot to be desired. We got a sheet, a top sheet and a very thick itchy blanket. With it being summer, you go to bed hot and by 1 am you're searching for the itchy blanket. Cleanliness - The main floor was clean but the 2nd floor, we found trash under the beds and stuff in the nightstand that looks like it was left from another guest. These cabins need an update badly but could work in a pinch, just make sure you have your sat-phone and a wifi hot spot if you want any connection to the outside world.

The room was horribly dirty and the toilet wasn't flushed. We observed a drug deal in the parking…read morelot. The hotel is along a busy highway and noise can be heard from your room. We decided not to stay the night due to the horrible smell and the dirty conditions of the room in addition to the drug dealing in the parking lot. The room did not have a deadbolt and the key was used for entry. Any person with a little strength could've pushed in or kicked in the door.

I came here for my birthday weekend. It was the PERFECT getaway! The staff is extremely kind and…read morehelpful. We stayed in the Lake House cabin which had a beautiful, yet, "at-home" feel to it and is tucked away privately away from everyone else. Its so quiet, and the views of the lake from the living room and master bedroom are epic. I enjoyed sitting inside by the fire and watching outside, it was so peaceful. We ate at the lodge, the food was so yummy. We loved the soups and bread. Perfect after being in the snow. Wes did a phenomenal job serving our table. We also went on a guided snowmobile tour. Candice was our guide and she did fantastic. She made our adventure so much fun!! My cheeks hurt after because I was laughing and smiling so much. We will DEFINITELY be back!!! Thanks again for our beautiful stay!!!

Had a wonderful Cesar Salad & top it off with the Marionberry Cobbler ala mode! Beautiful view &…read morewonderful service! Get away & treat yourself!

We stayed here one night on our way through town on a 10 day road trip…read more Our room was great! Very nicely kept, updated, and had everything we could have possibly needed. The furniture is very nice, the bed was very comfortable, the electric fire place kept us warm through the night and we loved the rustic feel of the entire place. Even the bathroom is nicely updated and spacious with a great shower. The lodge sits in a nice neighborhood a little off the beaten path. Town is a quick drive away if you need to stock up on anything, find a restaurant, or stores. There is a small fridge available in the rooms. There is a common area with a hot tub and a grill that can be used but we didn't check out that area so I can't give it any rating with my review. The owners of the lodge also have the MotoFantasy business at this location if you'd like to rent a motorcycle to tour around on. We got a chance to look at some of the bikes, and chat with one of the owners, but didn't have time on our trip to rent a bike. Our only complaint was how loud the noise is from others staying in the lodge. It's not that the neighboring people are intentionally being loud. The lodge itself just has a very hollow sound throughout and isn't set up to soften the noise coming from other rooms. We could clearly hear others talking, phones beeping and ringing, TV, doors opening and closing, others showering, toilets flushing and just general walking and moving around. It made for a loud evening & morning. We left pretty early due to this. Overall, we enjoyed our visit to the area. It's a very nice lodge and an awesome place to check out the motorcycles. Just bring some ear plugs for a good nights sleep.

We stayed in the "Fall Suite" for a quick Saturday get away. I couldn't find our check-in email so…read moreI called and Gloria, who was incredibly sweet, confirmed our stay and even texted good directions. We were met by the cleaning lady as we arrived. I didn't catch her name but she was very friendly. She asked if we needed anything after doing a quick scan of our room and even went to see if she could find decaf coffee for us. Which speaking of coffee, its a real coffee pot with real coffee! Not just the pods. Some stir sticks would be nice. Our two good sized dogs had plenty of yard to run around (we made sure to clean up after them immediately each time). The room was clean and cute. We did move the furniture around to suite us better. The chair sits in front of the couch due to it being a small room. It still worked perfect for us. We sat on the couch and used the ottoman to play cards and dice while we watched a Halloween movie. The gas fireplace in the corner was a nice touch. It was a super cozy evening! There are two adjoining doors on either side of the room if you had friends or family in other rooms. The refer is a good size for drinks and snacks. The bathroom is big with a big walk in shower. Easily fit 2 of us. It did take me several minutes of messing with all the knobs to figure out the shower. The water pressure was just OK. The temperature knob was very touchy... quickly went from warm to hot. Check in and out was super simple. I sent a text to Gloria and she was quick to respond. I am giving 5 stars, even with the minor issues, because overall it was a great stay and we will be back for sure!

We are actually in our trailer in the RV park side. Do not expect bells and whistles but what you…read morecan expect is a lot of nice people. The price is more than reasonable the young man that Got us set up & his other half are very nice. It is definitely a diamond in the rough and we would stay here again. It is definitely home is where you hook up.

Best for one night and drive away the next morning. The very…read moresmall room only fits 1 person, or maybe 2 asians. Room is about the size of a cargo van. I was charged $72.00 for the night. All other lodging in the area is more than $100.00. It is a mom and pop place. Very nice owners, and close to food and drink. Free carb heavy (no protein) micro breakfast included.

Premium sites were reserved for those that can afford to rent spots and yet do not have to occupy…read morethem! These rented sites sat vacant for the four days we were there while we were left with an undesirable spot! With some pressure they gave us another "Premium" site situated in a gravel area with roads on two sides and another trailer situated 12 feet from ours. Fire pits and picnic tables in that area are unusable due to the proximity of neighbors. Attached are photos of the first "Premium" site we were given.... Yes that is actually a site next to public areas and fuel tanks! Terrible!

Odell Lake is a beautiful area. The Shelter Cove Resort, RV Park, offers some good views of the…read morearea but evidently for long term rentals only. Their "premium drive through" spots are misleading. They are drive through, but certainly not premium. Electric only. No water nearby, sp. 55. Several spots stacked on one another. Our trailer and the motor coach next door, were only 12' apart. Gravel only and the fire pit and picnic table were virtually unusable due to proximity to the road. Our rate was $75/night, with a supposed 20% "FLASH" discount. This is a crowded, over-priced RV facility that has gone downhill in recent years. SAD!

Rooms are clean, nothing fancy. It is on the highway but our…read moreroom was quiet. Front desk person was very courteous, friendly and helpful. His suggestions for what to see in the area made our trip !

Reservation took place July 2024 fora family of 4 in an A-Frame cabin. The town, Chemult is not…read moretouristy appealing, but it is near, 30 minutes or so, to Crater Lake and Diamond Lake. The Inn's customer service was A+ ! Our A-Frame has all the basic necessities: stove, AC, refrigerator, Wi-Fi, utensils. Recommend The Eagle Crater Lake Inn for families due to affordability and room for kids to roam. The Inn offers coffee and bagels for breakfast.