We hired Adrianna to regularly clean our home for our short-term rental business. From the start,…read moreAdrianna was very professional, prompt, and we felt like we were in good hands. She cleaned the home fine, but things quickly took a turn from there. Our main issue with Adrianna was the lack of communication and overall inconsistency of when she would show up to clean. Adrianna completely stopped responding to our communication after a specific cleaning. One of the carpets had makeup smeared into it, and Adrianna cleaned it and said she usually charges extra, but didn't want us to foot the bill. However, if this was her gripe, she could've easily communicated that to us and we would have compensated her fairly, as we always did. We were unable to determine why communication stopped. We arranged to have some minor errands done for us, which we paid Adrianna for but were never completed. A large box of linens and pillows was removed from the property by Adrianna, who stated they were "unusable." Despite multiple requests, these items have not been returned. She never showed up for her final clean and we had to find someone last minute to continue operations, which caused us a lot of undue stress and anxiety. Adrianna's phone was also often turned off, the battery was dead, or she claimed that certain texts or images never came through. Because we can no longer get in touch with her, despite repeated attempts, we are currently taking action to recoup the lost inventory that she removed from our home. We fully agree with the other low rating she has received and were very disappointed by our experience with Adrianna's Cleaning Services. We do not recommend her to anyone seeking reliable cleaning services as we feel she was not the person she said she was. While we understand that accidents happen, Adrianna cleaned out her mop in the kitchen sink and a day later, the guest messaged us saying the sink was completely clogged. We ended up having to call an emergency handyman, and he found a small piece of plastic. The guest left us a low rating, which has hurt our business. Overall, Adrianna over-promised and under-delivered. We really expected more from someone who claimed to take so much pride in her work and was a "3rd generation cleaner." Please take caution when considering working with this individual.

Do NOT trust this individual. Paid a "refundable" deposit for her to clean my mother's home while…read moreI was in town.. and she cancelled because she "overbooked." We scheduled for a different day, but she cancelled because she was sick. With two cancellations by Adrianna, I left town and demanded my deposit back as I went with a service who could actually do the job. At first Adrianna declined to refund claiming it was somehow my fault, then she agreed. However, 3 weeks later, she has still failed to refund the deposit and she has now ghosted me. Unless you want to get ripped off, stay away from Adrianna and her husband's company, A Lion Under The Sun Pool and Spa Services

Awesome work and wonderful customer service! Needed a cleaning for a rental move out. Rachel was…read morequick at responding and set up a date/time right away. She was thorough and sent before and after photos since I am 3 hours away. She even remained responsive and willing to help me with various items around my rental in my absence. I am throughly impressed with pricing and quality of work. I will be contacting her in the future! Thank you Rachel!! The house was in need of deep cleaning of various items but the most impressive transformation was the bathroom showers and toilets. I attached photos.

Getting them scheduled to get to my Airbnb and also getting them to actually show up for…read moreappointments was like pulling teeth. In the meantime I was getting bad reviews and couldn't book the place because of a broken cooler they didn't quite repair completely. Their communication is nothing short of terrible. Getting them to message or call required intensity. They charged me $380 to fix the cooler bearings and change a bathroom faucet, $125 for the faucet fixture (they never got the ok to put that in). I was villainized for complaining about any of it, responses were extremely haughty and self righteous . I paid it just to end it and fired them. Good luck, hang onto your wallet and get ready for some nasty stress.

I manage a short term rental and we had to let our cleaner go . We needed to find someone fast …read more Under the Sea cleaning service was referred to us by another STR owner. Kaylen came right out and went right to work and when I say she did a phenomenal job that's exactly what she did. She provided the rental property such an amazing clean in a timely manner and was very reasonably priced. We highly recommend this service to any homeowner looking for high quality service at a reasonable rate! 5 star rating for 5 star service!

She has been with us for many, many years, and we are consistently pleased with the quality of her…read morework, with her trustworthiness, and with how good she is to our sensitive and ailing puppy ( the ultimate criterion in our lives for all things and people!).

Best in the desert!! Daniel and Monica make the best housekeeping team! They are both extremely…read moreresponsive, who provide great customer service and do exceptional work! Top quality! Highly recommended!

Daniel And Monica did an awesome job cleaning my forest service cabin in Fawnskin. They are very…read morethorough and had a great attitude. I would definitely entrust any property to StayReady! They were hard-working and reasonable and know the particulars of the Big Bear market and short-term / Airbnb clients: cleaning, home repairs, short-term management, they do it all.

So as I cannot attest to her actual cleaning abilities, she does earn a few stars for creativity,…read moreas every excuse was something very intense and creative. We tried to hire her to help organize and unpack our home we just moved into. First red flag was 2 days in a row she gave an excuse as to why she could show up to do a walk through and estimate after missing our originally set appointment. Second red flag on the 3rd day she was still coming with the wild excuses, but then started requesting a deposit be sent. (Which feels very scammish) 3rd red flag was even after I met with her in person and discussed the job ( I had to goto her) she quoted she would price it around the $500 range. Which would have been fine. But we still wanted the walk through. Then after she finds out that we are finically well off all of the sudden her bidding person who does her job bids for her ( which happens to be her mother ) tells her to take no less than 1200 or more for the job. Convenient doubling of the quote soon as she figured we could easily afford it and knew we were in a kind of situation where time was of the essence. She also shared with me all kinds of reviews which looked to be from yelp but are in fact not seeing as im the first to review her on here. Then looking closer at her reviews I see Robert S. Who I happen to know very well. And come to find out all the reviews are in fact fake profiles made by himself for her as a part of a side deal/transaction they made. All in all after an entire week being wasted waiting day after day with excuse after excuse she never could show up tobeven do a 15 minute walk through. Im appalled by the lies and deceit that went in to her pitch to find out they are all false. And even more disgusted at such poor business ethic. Avoid this company at all cost.

Diamond Cleaning and Co went above and beyond , they truly care about their customer and it shows…read morein the little details and the extra care. If I could give more than the 5 stars I would, you will never find a more detailed and outgoing company , consistent and conscientious.

They will quote you a good price, and they will show up quickly. Only to find out why they are so…read moreeager - nail down your valuables. Police report already filed. Theft was on video carrying jewelery from the home to their car. Don't risk getting robbed. I asked for a whole home cleaning - and that's definitely what I got. Avoid.

From the owner: Desert Rose Cleaning Services LLC is dedicated to giving our clients a top quality cleaning…read moreservice. We service residential homes and airbnbs. We strive to be the best in the business while remaining affordable. We are detail oriented.Contact us for more details! 15% OFF for first time customers! Code: 15OFF

Found her on Yelp. Very pleased ... needed a little instruction. But did a good job !read more

Excellent work: punctual and gracious too. The team is a pleasure; I hope to be able to use them on…read morea regular basis.

Great communication and follow up. Jr and Michelle did a beautiful job and I am very pleased with…read morethe ability to schedule quickly. I do not live near my parents and I loved that I could take care of all arrangements and payments virtually. I will definitely be calling on them again.

From the owner: We offer residential deep cleaning, interior/exterior window washing, landscape services, yard…read moreservices, property line brush clearing, irrigation system installation, pressure washing, recurring maintenance, and more professional services. We promise to be lower in price and higher in quality! Not licensed