Roller-McNutt handled our funeral beautifully and Larry Grubb did a beautiful job at Mary Melton's…read morefuneral. And this was an unusual funeral. We were from out of town, but came here because it was Mary's hometown and she would be buried here. Mary had severe mental issues, so she didn't have a lot of close friends. I am her cousin, and have been her guardian for 3 years, but her amazing caregivers were the people who really knew her well. So basically we were giving a funeral for a lot of people that I didn't know. They let me come in and handle things the way I chose to - more informally, because Mary was anything but formal, and they were respectful and loving and kind with every aspect. Many people from our family have had funerals at Roller and even though my memories of being there are sad, they handled everything with dignity, grace and respect for the family! Thank you, Roller, for making a difficult time as smooth and easy as possible. You are greatly appreciated!

I called to check on pricing and funeral plans and the people I spoke to were VERY rude and treated…read moreme very poorly on the phone. Kim was brisk, hateful, and did not seem to care at all in this very trying time for me and my family. I should have checked these reviews before I ever contacted them because they sound like truly horrible people! Don't use these people unless you want to be treated like dirt.

I've worked with many funeral homes in my twenty years as a minister. I have never witnessed a more…read moreunprofessional staff as I did with this funeral home. The facilities match the services of the staff. I would never recommend this funeral home to anyone unless there is major turn around.

This was, by far, the most embarrassing display by a funeral service that I have ever experienced…read moreand my husband is a minister so we have plenty to draw from. My grandmother's funeral was recently held with this funeral home. I will only name a few of the many horrifying moments. The hearse was to be at the church by 8:30 a.m. and the funeral was at 11:00 a.m. The funeral home showed up at 10:55 and the "director" flung the side door of the sanctuary open and called out for able bodied men to bring my grandmother inside. They did not have the slide show. They did not have the book out. They, sort of, passed out the pamphlets to most people and then the service had to begin. When the service concluded (no one came from the funeral home to tell how they would dismiss) a man came up to the front row where our family was sitting and started telling us, THE FAMILY, to exit. At the cemetery, after the intermittent, the "director" then proceeded to tell us, the family, what the casket was made of and why we were having to pay $500 for a plastic tarp to wrap my grandmother in before putting her in the mausoleum. She then proceeded to tell the pallbearers, all the grandsons, that they were going to push the casket down the path and carry her to the scissor lift!! As they start down the path, the lid to the casket begins shaking because she hadn't sealed it. She then asked the grandsons to help her seal the casket! Once they sealed the casket and carried her to the lift, the two men putting her in the mausoleum got the casket stuck, and began shaking the casket up and down trying to shove it in. Some of the grandsons had to climb up and help them lift it up into its slot. The "director", at this point, was back by the hearse, jacket shed and smoking a cigarette. These are only the high points. My grandmother had a prepaid funeral, paid for years ago by she and my grandfather. I know they didn't stand to make much money ($500 for an unnecessary tarp that was not required for my grandfather), but this was absolutely unacceptable. I am completely appalled at the unprofessional behavior of the "staff".

What a wonderful Caring Staff during our time of loss. Their outpouring of Love and kindness is…read morepriceless. If you are in need of planning a service then please contact them.

I found this funeral home to be the less expensive in Pope. Co…read more Service were outstanding

a minute ago I wish I could rate them 10 stars - but I…read morecan't! My mom passed away in San Antonio, TX and they coordinated with another funeral home and solved problems the one in San Antonio couldn't and transported her body from San Antonio to Little Rock. The staff was so courteous and caring and went out of their way to make me feel everything was under control because the last thing I needed was stress during that time. Craig and Mandy took amazing care of me and were patient with me during my constant barrage of questions and concerns. Also, the way my mom looked was incredible. It's almost as if they knew how she had looked all her life and she looked so peaceful and natural. They dressed her in an outfit my wife picked out and put the jewelry on her in such a classy way. The graveside funeral itself was such a special time for our family and was exactly what we wanted. Billy was so caring, patient and compassionate. I could tell this was more than just a job for him - he really cares about people and God bless him! We never felt rushed or pressured. If you ever require their services (and I pray it's a VERY long time before you do) this is the place you need to call. Thanks so much Smith Funeral Home for a job amazingly done!

From the owner: The caring and experienced professionals at Smith Family Funeral Homes are here to support you…read morethrough this difficult time. We offer a range of personalized services to suit your family's wishes and requirements. You can count on us to help you plan a personal, lasting tribute to your loved one. And we'll carefully guide you through the many decisions that must be made during this challenging time.

The owner was very unprofessional. After my husband left a bad review Armand Peters called my…read morepersonal cell phone hollering at us regarding a review. He called us names etc... very childish and unprofessional. We even tried hanging up and he called back repeatedly. Roller cox is such a more professional place if you need a good funeral home to attend to you and your families needs. We lost my mother and he absolutely showed no compassion. please read reviews and do your research on this place before you decide to use them.

The owner and employees of Shinn's Funeral Services were so gracious and kind to us. I will never…read moreforget their professionalism and compassion as we laid my husband to rest. I wholeheartedly recommend Shinn's to families planning services for their love ones.

I selected Acklin Funeral Home for my mother because a relative highly recommended them. I'd…read morealready had an unsatisfactory experience with a Russellville funeral home when I lost my daughter and I was charged more than twice as much for far less service, since they only had to make a couple phone calls and fill out paperwork. On the day of my mother's death, Andre Acklin arrived quickly and was incredibly professional and helpful to my father. Back at the office, Twyla helped me with my mother's obituary and quickly posted the online information. She also quickly corrected an error when I realized I misstated something. I like their online page much better because you can post additional photos, whereas the other establishment never even told me there was an option for a photo. This type of transaction is a "forever" experience, and the last thing you want is to remember the rest of your life how you were cheated during such a painful time. The Acklin family was amazing and I can't recommend them enough.

Chrissy and the team were amazing. My father's service was everything we asked for and some. They…read morewere very honorable and professional. They made everything easy as it could be.

This company lies and only really has no morals for anyone except the person that is paying them…read more My father recently passed and had an online obituary where guest could leave comments and thoughts. All comments were deleted and not available for viewing. There was no viewing or funeral thanks to greedy family member that was in charge of my dads services. Because they were getting paid by said family member they chose to take the road to deny the family any viewing or the ability to leave thoughts and prayers. Sister went up there daily to get her copy of the death certificate. Each day they said that the state was backed up in getting them issued. Today they called my sister to inform her that the family had already picked the death certificates up. They new darn good and well that they were contributing to an immoral family member just because he was paying them.