I was extremely happy and pleased with the service I received at CounterTop of Bloomington. They…read morewere very timely in getting my countertop made and installed and in helping give guidance and advice on what products are the best. I would definitely recommend CTB when you are needing a new countertop for your kitchen or bathroom. I felt I got better service because it is a local company versus a home improvment center. The service was exceptional.

We have used Countertops of Bloomington several times. Great workmanship, attention to detail,…read moregood price and excellent quality. Russ is very professional and easy to work with.

Asked for a quote. Said he would get back to me after tax season. Never to be heard from again.read more

Oh my goodness. These people are horrible. I hired the to install tile. The first week, they…read moresent a person , 1 person despite saying it would be a "crew". The man did not bring proper tools, kept saying he would, never did, and I ended up buying the tool to try and expedite. Owner never tried to provide tools needed and blamed the guy he hired. Week one was spent taking up 200 sq ft of old floor but not all the motar. Power said he had aa crew down with prior job. Could start Monday. I would have all three. I had 3 guys half a day. Ended up one guy, everyone else gone. Poor communication. One day I am told "tomorrow, final demo and dry fitting cement board. Didn't happen. There was another day of demo and some incorrect dry fitting. This is the point at which I said no more. What really sent me over the edge was they turned my water off on Wednesday and I advised multiple times I had an appointment and needed to leave by 230. The owner was supposed to come back before I.Left and turned the water back on. He texted me at two twenty seven and said he was about twenty minutes away. I was so mad and I had to go, so I did if they were. Said he'd come back that night later from Bloomington. I guess and turn the water back on, but I said, forget it. I tried to do it myself, and I couldn't, so I spent a night without water. It is so disrespectful, in my opinion to tell somebody. You will be there before they leave. But then don't be there, and they end up having a night without any water. I had new flooring company come out who said as they looked in the bathroom that they had broken my plumbing pipe.Now I have to have that replaced and have a drywall person in to fix that. I asked for a refund of the unspent.Amount I had paid up front. The owner is giving me the run. Around and now he won't respond at all. I have a lot of texts that show everything i'm saying, if anybody wants to see them. The owner told me that I have very unrealistic expectations. That could be true. But when the new flooring guys told me what it would take to fix the problems this company caused, it's less time than these guys already spent here. One of the workers for this company also told me that the they have been working on a job in Champaign for a month and a half, and they're nowhere near done. That's unverified by me. But now I have to sue this guy to get my money back. Also to get money for the plumbing that they damaged.And the drywall repair, which is another three hundred and fifty dollars. Beware. The values you read on their website which say what they are committed to are absolutely untrue, as it relates to my experience with them.

I contacted Banks and several other contractors initially via e-mail about my remodeling project…read moreright before the July 4th holiday. Since then all of the other contractors have responded and are interested in my project. I have left several voicemails and even stopped by their office, which was locked and no one answered the door when I knocked. They must not be interested in my business, or have too much work to respond.

Then that is NOT a fair rating to display! It should be taken down…read more Bank's remodeling is excellent!! They are the very first ones we go to for excellent work and peace of mind with any work we've wanted ir needed to have done. His team is top notch and, therefore, yes they are busy but worth waiting for!

My experience with Overton Renovation Solutions has been largely with plasterboard ceilings damaged…read moreby water. They did excellent repairs that became invisible. A special repair was restoring a large painted wall design. All at a reasonable price.

Overton Renovation Solutions are the real deal! I had seen their work in person from working along…read moreside of them remodeling Biaggi's restaurants around the country. I knew when I saw how good of work they do that I wanted them to paint the exterior of our home They showed up on time, were very knowledgeable, respectful, and kept a clean jobsite. The end result was amazing. Our house looks amazing and I will be sure to recommend you guys to many more people! Thank you

I have ordered twice online from the Normal Il store. Both times they showed the items in stock…read more Then I get a message that the store can't fill the online order. Menards was always my go to store. I'm very disappointed. My wife loves Home depot across the road. She orders from there at least once a month. She never has any issues. I may have to switch to Home depot. Sad.

Don't get a credit card from this company! You can only use it to buy at Menards! Unless you are…read morea contractor it's useless! What a joke when it's issued by a bank!

A couple of weeks ago I hired Joe to put a heated floor in my tiny bathroom. He was very punctual…read morein coming out to give me an estimate. I tore out the existing floor to save myself a little money. Joe layed the heated floor for me with a ceramic tile floor over that. Once he started the job, he stuck with it because as I pointed out to him, that was my only bathroom, and the facilities are a necessity. He also installed an outside plug for me. The one thing I would have preferred is that I would have liked to have been home while all the work was being done, I did not like having to communicate over the phone. But work schedules did not permit. He was, however, very good about letting me know when he was coming and going so I could plan accordingly. And by the way, my bathroom floor looks very nice.

I hired Joe and his team to paint my kitchen cabinets and put a new backsplash in. To put it…read moresimply, they did a decent job on the bulk of the work but when it comes to detail they're terrible. Lots of missed spots on my cabinets, and trim. Cabinet hinges not put back on properly. A lot of paint spots on the floor that we have had to clean up. Although Joe did offer to come back and fix the work that I wasn't satisfied with I can't trust someone who was that comfortable leaving a job that was done in such a rushed manner.

They installed leather granite in our kitchen four years ago. The granite seam was coming apart so…read morewe contacted Dan and he agreed to come to fix. A few reschedules because he was so "busy", we got a time for early Saturday and waited. And waited. We live in the country and saw a white truck drive by and then drive by again. No Dan. Text him again and received a curt text back indicating that he had stopped by our house, rang the doorbell and waited a minute, then left and was very aggravated with us. Was not our house and blamed US for messing up his day. My husband was always professional in his text to him, always polite about his not showing up when he said he would, and never getting upset OR feeling he was "special" (what does that mean, anyway?). Here is Dan's final text to us after my husband said we no longer wanted his service: " We have 1000's of clients every year since 1893. I am sorry that you are offended that I did not remember how special you are. I did assume, so that is my bad. Never claimed to be perfect. So, if you want to be a dick, we can certainly part ways. If you want to be reasonable I can reschedule. Either way is fine with me. I will assume the first, unless I hear from you. Good luck." Very unprofessional, and apparently because he's had thousands of clients, it does not matter to him what kind of language he uses on past clients, so future clients beware.

Just had my granite countertop installed and it's beautiful! From the time I made the inquiry to…read moreinstall was about 2 weeks. Great selection and very comparable prices from other chain stores. Guys were very friendly and took great care to removing my old countertop to cleaning up any mess. Highly recommend shopping local with this company.