Last minute shopper here who stopped by this morning to get my wife some flowers. I gave them free creative reign asking that they use only whatever is the freshest; what I got was incredible. Cheers for making an incredible arrangement. I know my wife will love them. read more

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Flowers were pretty but were delivered to the wrong address. The excuses I was given include: 1. The address was on a cul de sac (I'm puzzled by this excuse. The address is clearly marked on the mailbox AND the house 2. Maybe the person wasn't home (The recipient works at home and was home at the time of delivery) 3. Sometimes we leave the delivery with a neighbor (Understandable if the recipient wasn't home. She was.) 4. Mistakes happen (Yes, they do. But no apology was offered.) Why did I have to pay a delivery fee if the recipient had to track down her own flowers? In reading other reviews of this business, delivery to the wrong address is a common occurrence. So disappointing. read more

During the winter of 2020-2021, I needed color and beauty to counteract the pandemic. Creative Florist was my solution. I went in every other week to get a refill of fresh flowers. No matter what color combo or requests I made, they created a thing of beauty to brighten my day. Now that it's late November, I'm going back to begin this year's quest for color and happiness with fresh flowers! read more

Creative Florist - Beautiful table arrangement with the colors we wanted! - Florists Near Me - Liverpool, New York

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Second time I have preordered flowers and showed up to pick them up and they hadn't been made yet. I stop in and place the order well in advance and pre-pay for them. I advised the person exactly what I wanted. Today I show up and again no flowers ready. a bouquet in a vase was quickly thrown together. I had specifically ordered an arrangement. I did let them know of my dissatisfaction. the clerk did not seem to concerned about my dissatisfaction. After using Creative Florist for years, I will never do business with them again. Hopefully maybe the owner will see this and have a discussion with the older lady I dealt with. If by any chance she is the owner she needs to be educated on customer service. read more

Flowers were order for my mother's funeral from out of state. When they weren't at the services on Saturday morning the funeral director called to find out why. He was told that the manager wouldn't be able to take care of it till Monday. On Sunday I got a call from funeral director that someone on another street had them delivered to their house. When I called the florist Monday all I was given were multiple excuses about why there was nothing they could do despite their guarantee except to cancel the order through FTD. They did say they are going to talk to the delivery driver. Bottom line is the flowers weren't at the funeral and all I got were excuses and no apology. read more

My sister recommended Creative Florist so I can send her + our mom flowers. I order everything online + my sis takes pix so I can see how pretty the arrangements are. The staff is very patient, answering my questions when I call in from out of state. I highly recommend Creative Florist. read more

Don't bother! They told me the flowers would be delivered on Valentines day...I called to find out what happened with the delivery and was told no one was home and they tried calling the phone # I provided and left a voice message....pure nonsense....no one called and definitely didn't have any voice messages...what did they expect that my wife would sit home all day especially when she didn't even know the flower delivery was coming? I was told they would deliver it tomorrow....the day after Valentines day Terrible service and will never use this place again!! read more

I ordered two funeral arrangements from Ruths Roses which apparently is a nationwide florist. The arrangements were then provided to the funeral home by Creative Florist. One of the arrangements was broken in half and the funeral home could not accept it and had to call the delivery guy back to pick it up off the front steps of the funeral home since that is where they left it. The second arrangement was HALF the size they said it would be when I ordered it and was embarrassing to say the least. I spent $570 on the order and I am requesting a refund. This florist should be ashamed of themselves. Apparently they assumed I would not see that all this happened. Infuriating. They are the worst florist I've ever come across. read more

Needed sympathy flowers delivered, they had fast service same day and the price was fair for what was received. I asked them to confirm delivery and send a picture over and didn't hear back, but luckily the receiver confirmed and send over an image. Little over $70 for minimum + delivery, would def use again. read more

Creative Florist - Sympathy flowers - Florists Near Me - Liverpool, New York

I have used Creative Florist for many years to send flowers to my mother in Baldwinsville. They have always sent fresh, stylish arrangements. Most recently they did the flowers for her memorial service. Andrea took the extra time to work with my on a set of custom arrangements and the flowers they delivered were lovely. They met, then exceeded my expectations and were very kind during a difficult time. read more

We love Creative Florist! Have been going there for years, first for prom flowers and now I send my mother flowers for holidays. I live in CA and the ordering process is so easy. I always order directly from their website, ensuring they receive every penny from the purchase and my mother always loves their gorgeous arrangements. Thank you read more

Bought two dozen roses for my wife on Valentine's Day, couple days later the table is now covered with what looks like dark dirt falling off the roses and greens. Never seen anything like this happen on a 50.00 dollar dozen of roses but 150.00 spent and now the flowers are gone. read more

Creative Florist - Florists Near Me - Liverpool, New York

We ordered an arrangement for a funeral. Specifically requested no roses to replace with carnations. When we arrived before the funeral the arrangement had roses only and a couple of the flowers were wilted. The wilted flowers were stuck completely through the foam where they could not get any moisture. We returned to the store to complain and were refunded 1/2 of the purchase price back. read more

I wish there was a no star option. I ordered the PREMIUM flower arrangement from Teleflora which came to almost $100. My mother received a semi-wilted tiny arrangement. Teleflora wanted to give me a 50% refund- but I wanted the arrangement replaced instead. They said to call Creative Florist - who told me that they were only paid $60 from Teleflora so despite what I paid for and ordered- they would not give me that deluxe arrangement but they would replace the wilted flowers. I called Teleflora back and they contacted the florist and when the florist heard that Teleflora had offered me a partial refund they said they would no longer even replace the old flowers they had delivered!! I asked Teleflora to never use them again as they are obviously incapable, horrible florists. And now I am without the money I paid and without flowers to boot. Absolutely disgusted with this business. (Teleflora needs to share some blame here too- but that will be a different review.) Ironically Creative Florist has a 24 hour guarantee of complete customer satisfaction.‍‍ read more

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When I ordered the flowers this morning, I was told they would be spring flowers - carnations, daisies, etc. Though it is a very nice arrangement, I was disppointed as they looked like a Memorial Day arrangement. They were for a get well so I thought they would be springy looking; just hope they are fresh. read more

Excellent service! I called Creative Florist from California to have birthday flowers delivered in Baldwinsville the following day (and not to mention the day before Valentine's Day, which is probably a florist's busiest day of the year!). They were friendly and professional. I explained that I wanted a "quality over quantity" bouquet, and I was SO pleased to see what we delivered. Fresh, beautiful and classy. I would highly recommend them to anyone in the area...you won't be disappointed! Thank you Creative Florist! read more

Creative Florist - Florists Near Me - Liverpool, New York

I ordered Valentine's Flowers 2 days before The Day an they told me that they would not be able to produce the arrangement I liked. Viola! IT CAME, without ribbons or bows, boxes or bags...IT CAME, perfectly, with a little heart on the vase. Her heart grew 3 sizes that day ~ read more

Creative Florist delivered a Teleflora flower arrangement to me the Saturday before Mother's Day. Apparently they did not have flowers or colors similar to Teleflora picture. Sadly substitution was disaster. Not only was it unattractive, flowers were old. I looked at their web page & did see some lovely arrangements. Suggest not using Creative Florist for Teleflora purchase, think you will be disappointed. read more

My fiancé ordered me flowers for Valentine's Day, but they never came. I gave up waiting. They ended up being delivered around 4pm today (2/15) which defeated the point of being a Valentine's Day gift. I'd like to add my fiancé said whoever he spoke to on the phone was very rude and unpleasant. We won't be coming here again. read more

Just recommended Creative Florist to my friend for her daughter's wedding. I found out about them at a Bridal show and liked everything they were displaying, we used them for the daughter's wedding. The service, design and price were all outstanding. So easy and pleasant to work with and everything was beautiful - and I'm really fussy. They did the flowers for my niece's wedding last year and again everything was outstanding. I'm sure they will do great with my friend's upcoming wedding. Thank you Creative Florist! read more

I had a dish garden delivered to a special person on the loss of her son. Sadly I did not get what I asked for. The picture of the garden I bought had a peace lily in it. I requested other things to be added to it and to have TWO peace lily's in it. I paid $85.00 to get what I wanted in the garden and ended up with NO peace lily's at all. I have done business with them for years and also did my daughters wedding flowers and was always more then happy with their work. I have sent them two emails and they don't even respond. To say that I'm disappointed in them is an under statement. I thought they would at least answer and try to make this right but it's plain to see they have no interest in keeping their customers happy. read more

I have had exceptional service both times I've gotten flower arrangements from Creative Florists. The first was for a memorial service and the arrangements were fresh and beautiful! The second was today, I called at 10am and asked for a spray of flower arrangement to set on an easel and oh, by the way can you have it ready by 1130? Not missing a beat, she said yes!!!! I teared up when I saw it, it was gorgeous! Highly recommended! read more

Creative Florist - Florists Near Me - Liverpool, New York

Similar to other reviews, I ordered flowers for my mother's birthday which were not delivered as of 5:30 pm. I called Creative Florists, who indicated they would be delivered by the end of the evening. My mother had birthday plans during the evening, which upon explaining that to the incredibly rude woman who fielded my call, meant that instead of flowers being delivered, the deliverer left a note on the door that they will attempt to deliver the same flowers the following day. I asked for fresh flowers, as a result, to which the woman responded with condescendence. Needless to say, IF the flowers are delivered the day after my mother's birthday, they will not be fresh. I will never use Creative Florists again and implore anyone reading to do the same. You will be happy you chose a different florists. read more

I ordered flowers through their website from Seattle, WA to be delivered to my mother, who lives in Liverpool. The website was very intuitive, and the selection was good and pricing fairly reasonable for flower deliveries (actually, cheaper than some other places I saw). I ordered around 7PM EST yesterday and they were delivered before 12 noon EST today. The bouquet looked just like the picture, and the fellow who dropped them off followed the requests on the order to a T. My mom was so thrilled with the experience, as was I. I will certainly be using them again! My experience with some national companies was not this easy, precise, or high quality as Creative Florists were. read more

Worst flowers I ever received. My mom sent me flowers from there -spent $60.00 had arrangement that was one sided and couldn't be placed on table unless against a wall. Colors were pink and yellow with red vase- nothing like what my mom ordered or requested. She was so disappointed when she saw them. They were delivered on Saturday afternoon and now Monday afternoon they are nearly dead... Would never order from there... read more

Roses were limp, lillies broken off when pkg or during delivery. Arrangement all one color, boring. Would not recommend.

We recently ordered flowers for my mothers funeral from them and they were beautiful. Arrangements were exactly as we asked and the designer even improved on one of our ideas. I would definitely highly recommend them. read more

This time around the price double which can be understandable due to weather and time of year. The delivery from the clerk was not professional at all. The first thing I receive from the clerk was laughing at me and stated "don't you love the holidays". If you went to a local establishment and ask why a price is higher (double) and they laugh at you what would you do or feel? After was the explanation of why they were at that moment they could have said anything would not change a thing. Yet the next thing was the color was wrong and the clerk tried to explain it is a shade. If I wanted a shade of the color I would have specified that but the unwillingness of the clerk to make it right was terrible. Received the feeling of take it or leave it type of mentally. As I left I did see the appropriate color I wanted, so that color was available. Trying to keep business locally is getting harder due to customer experience. This was a 0% for customer guarantee. This past experience will make me think twice before I purchase anything further or let people know of this establishment. I have emailed this company and no response from them at all!!!! read more

I ordered from them for the first time for Valentine's day. They were great to deal with and they looked beautiful then and still do today . I will definitely be using them again . read more

Creative Florists recently delivered a plant which almost immediately showed signs of dying. When called, they immediately replaced the plant with a larger one which continues to bloom. Great response to a customer issue! I'd use them again in a heartbeat. read more