Shyann has cut my hair a few Times now, after cutting off my dreads. She has done a great job on my…read morepixie cut. Listens to what I want and pulls out a fantastic hairdo! Extremely happy

Had my hair done by a girl(Shyann and her rude friend Maggie) that took the place of my regular…read morestylist and ended up paying almost 300 dollars with a tip for her and another gal that just joined in on my hair without asking me. So I basically paid two hair designers . I usually pay around 150 with my regular and a little less with a stylist in Brownsburg. I had a silver blonde with a dark root done on my hair. My hair was already blonde so it didn't take long to turn silver platinum. I asked them about the large amount and her friend( Maggie) said they are aloud to charge anything they want.... OK! Wow so their price menu In front is a lie or shall I say false advertising. They were very rude after I question the amount and I will never be back there.

Jeannie is the best! Absolutely adore her! Always does a great job and is always honest about what…read morewill look best on you!

Bill was very patient with me. He took time to give me the haircut of a life time! I've never loved…read morea haircut before now. No more school or bad clips for me! I have found myself a true artist and I'm not going anywhere else!

Great place price and Service good location friendly Staff no hassles waiting time not bad…read moreefficient service and clean salon

Sara is unbelievable and not in a good way!…read more I had an appointment with her today as a new client and she left "to run an errand" and was not there when I arrived. I was only 5 minutes late and SHE WAS ALREADY GONE! The other lady working in the salon said "She thought you weren't coming, so she left to run an errand." What kind of person, does not give a new client a 5-minute grace period?! It was even less than that, because she was already gone when I arrived. I started to wait for her to return but then decided I was not going to give someone like her my time or my money. If she doesn't even have the patience to wait less than 5 minutes (for a new client, new to the area, to find her way); who knows what she would have done to my hair. If she was concerned that I wasn't coming, why didn't she call my phone to verify?! There is a reason this salon has a low rating... very poor customer service. If that is how they treat customers (the other lady was not at all sympathetic or apologetic); they shouldn't be in business.

I checked in online at 12:30pm and was told that I had a 119 minute wait, which was fine. I showed…read moreup at 2:20pm and could see that there were now 12 people ahead of me and there was an additional 180+ minute wait. I asked the hairdresser on duty if that was correct and she said yes because she was the only one there and if I wanted to wait, maybe I could get in if nobody above me showed up. I wasn't happy about it but I then waited for her to finish with the two children that she was currently helping and then she disappeared in the back for about 20 minutes. Of course as soon as she finally showed back up the person one spot above mine showed up and he then got my spot. I was basically told that it wasn't her problem because she was the only one there. I let her know that I would never be returning. This company has plenty of competitors that I can give my business to.

If I need to check in online then say "you need to check in online". Snarky comments under your…read morebreath to other customers is just unprofessional. My last 10 hair cuts have been with great clips but my last three visits have been unpleasant. Maybe I need to find a new chain for haircuts.

My 2nd visit 10/30 @11am and didn't ask for a shampoo got one anyway I had a picture of haircut and…read moreasked it be a little longer than the picture I guess somebody had a hearing problem my hair was cut short. Is it too much for people to give a crap about their clients. And I didn't tip either.

Made an appointment for 1:30, got there at 1:10 and was told I didn't have an appointment. They…read morethen ended up telling me it had been cancelled so then I had to wait 30 minutes just to be seen. another customer had come in while i was waiting and she completely turned them down. Ended up never being seen.