I called from AZ and requested some flowers with a condolence note be sent to a local church in…read moreMiles City for the family of my aunt who had passed away. I was worried that the note would not be transcribed properly over the phone, so I asked if I could send a text to the florist to make sure it was typed correct. The person on the phone said they could not accommodate that and I must provide the text verbally over the phone. As I started to recite the note over the phone, the person was obviously struggling to get my note correct. She said that she was a florist and not a typist. I wish this person understood that the note is just as important as the floral arrangement. They owe it to their customers to get things like condolence notes 100% right.

First off, my understanding is this establishment is under new management. What a shame because the…read moreowner has zero customer service skills. I wanted her to order a basket of chocolates for the nursing home where my dad was a resident before passing recently. She told me she had never done such a thing and complained she would have to go out shopping to buy chocolates to put in a basket (mind you, there is a picture of chocolate baskets on their website). She even made a comment that she "cannot make anything on this item". Seriously? Who says that to a customer? Of course she made a profit! Thanks to her rotten attitude, I finally asked her if she wanted my business. I told her I was going to the rest home the next day to see it in the hopes that would prompt her to make up a nice basket. I did and the basket was adequate but again, she certainly made money on the transaction. If someone came into my establishment and told me their father had just passed away, I would at least show some compassion. She has zero compassion and zero customer service skills. I've use this florist for years but I won't be doing so again.

Love this boutique and flower shop! Linda does a wonderful job all the time! Never have been…read moredisappointed with the flower arrangements and they last a long time as well! Keep up the good work!

My go to for local floral arrangements, the ladies are so helpful and friendly. Great selection of…read moredecor as well.

From the owner: The Flower Basket proudly serves Glendive and the surrounding areas. We're family owned and…read moreoperated, and committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. We always go the extra mile to make your floral gift perfect. Let The Flower Basket be your first choice for flowers.

I just called this flower shop to have flowers delivered to my mom. The lady was VERY rude and…read moreactually told me to call another flower shop 'if I can'. Would never give these people my business.