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    Creative Child Care WEST

    5.0 (1 review)
    Closed 6:30 am - 5:30 pm
    Updated 2 months ago

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    Services - Creative Child Care WEST

    Multiple children care

    Single child care

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    10 months ago

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    Primrose School at Pinnacle

    Primrose School at Pinnacle

    (8 reviews)

    My son recently started at Primrose at Pinnacle and I'm blow away at how wonderful this school is…read more As a blended family parent of two and as someone running a small business, it's hard for me to keep tabs on everything I need to do. What I like about Primrose is how well they communicate with parents. I get about 2-3 emails per week that keep me up to date on what I need to remember to bring, special events and any changes that happen. What's more is their attention to keeping parents involved in the experiences their children get to have. The staff even takes time to send me pictures a few times a month. For instance, this week, I received a set of pictures of him holding a baby Alligator this week when they had some folks from the wild life center come into class. I'm online almost all day long for what I do. I enjoy reading Dr. Z's blog and enjoy tweeting out the lists of children's books. Their usually good fodder for weekend trips to the library. One suggestion I would make for Primrose in general here is to make each location have their own unique Facebook pages so that parents at the school could connect with each other as well. It would be nice to have an online hub where parents could talk and coordinate play dates, birthday parties, etc. Primrose has excellent and accredited programs and curriculum. I really feel like the Pinnacle location pays special diligence to making sure that the programs implemented as seamlessly as possible. In the summer, Pinnacle even goes as far to have weekly special events like "Water Day" "Bounce House Day" and a few others. My son really looks forward to these days. Finally, I want to say that the teachers and really the entire staff at Pinnacle are absolutely top notch. This is a collection of friendly people who really get how kids learn. They also respect and understand the importance of keep parents involved in that process. Primrose at Pinnacle an excellent school and my son loves it!

    TL;DR - The daycare left the gate that led from the toddler play yard to the parking lot unlocked,…read moreand my son was able to open the gate, walk across the parking lot, and enter the retention pond. The teacher never noticed until a code was called and the Director raced outside to grab my son. Full review below. My son had been going to this Primrose location for a little over a year. A couple weeks ago, my son's class was outside in the play yard with their teacher. My son, and another little one, pushed open the gate leading from the play yard to the parking lot without the teacher noticing. This gate was supposed to be locked, but was not. My son walked out of the play yard, across the parking lot, and into the retention pond, without his teacher noticing. The only reason why a code was called was because a teacher in another classroom happened to look out their classroom window and see my son walking into the pond. My son might not be here today if the teacher hadn't looked out their window. While the Director acted quickly to pull my son out of the pond, this major lapse in security should have never occurred. The daycare critically failed to complete security checks to ensure all gates were locked. My child could have died because they failed to complete security checks. I, obviously, pulled my son out of Primrose School at Pinnacle. I could never trust them to take the necessary measures needed to ensure my child's, or any of the other children's who attend this daycare, safety. I understand that the executive staff are taking responsibility for what happened, cooperating with the investigation, and taking steps to mitigate the risk of this happening again, but this should have never happened. My son loved his teachers and going to this school. This entire incident is heartbreaking for me and his dad.

    Creative Child Care WEST - childcare - Updated May 2026

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