BUYER BEWARE!!! iGeekTeam is scamming businesses out of money left and right. This team is…read moreincompetent and will promise you things that they cannot complete. Raj (lead developer) agreed to rebuild my website from scratch, and update my mobile up within 4-6 weeks. After 18 weeks of development, only parts of the website was worked on and I had to cancel my contract because I was losing money by continuing to work with them - I have a seasonal business. Simply put, the developers could not follow instructions. I would give them clear designs and instructions, they would return incorrect work, and then would blame me for delays by telling me that I was giving them "changes".
Most alarming is the dishonesty displayed by this company. During preliminary discussions, Raj insisted that we would need to scrap the previous code, and start the new website from scratch. Once I cancelled the contract and he handed over the files for the incomplete website, I had the code analyzed and the analysis revealed that he never started from scratch as he promised. Raj and his team simply modified the code from my previous website. This is plagiarism and fraudulent.
Before the contract had begun Raj was very friendly, but his tone changed once I started asking him why there were delays in the project. He stopped answering my calls and became extremely accusatory. One time I told him that I wasn't pleased with how the project was moving along, and he imprudently said, "If you don't like anything you have my manager email". I called his "manager", she said she would get to the bottom of it and call me back. She never called back and she ignored all of my subsequent phone calls. I did some digging and found out that the manager is in fact his wife.
The excuses from these guys are endless. There was no quality assurance on this team's work. They would simply hand over incorrect work, and I would have to go through and test and most items would be incomplete, which was a waste of my time. I would have to repeat myself 10's of times before we completed one item at times. For context, if I gave them 10 items to correct, I would get the work back marked as "completed", when only 1-2 items were fixed! During testing, I would report a problem to him, and his response was usually something along the lines of, "It's working on our end, so...". This is poor customer service. There were even times where he would ask me to contact Google to troubleshoot API's - I was basically doing his job for him. Of the new requirements, only about 27% of the items on my specifications list were completed.
I don't know how this company has not been shut down yet. It appears that when somebody leaves a negative review, their scripted response is, "we don't have a contract in your name. Are you sure you have the right company?" and the review gets deleted. Raj even went as far as threatening to leave a negative review on my company if I left him one - which is again fraudulent because he has not purchased anything from our company or utilized our services.
All in all, please do not throw your money away. This company should not be allowed to do business. They are beyond deceitful and manipulative. I take responsibility for signing such a poor, vague contract, but nobody else should have to experience what my company has experienced.
