From the moment I walked in to the moment I left. I can't give this place enough kudos. Everyone…read morewas very welcoming and helpful. Quick and efficient. I ended up hanging a screw in my tire they patched me up and I was ready to head out. I couldn't recommend more.

We get all of our tires here, but trying to get air here. It's like trying to pull your teeth…read morepainful time wasting

I went in for an oil change on 5/3/25, this location was extremely busy but the new manager Helene…read morewent above and beyond to make this happen for me as I told her I was headed out of town, even though it took a little longer than planned the staff kept me updated on what was going on and kept apologizing it was taking a little longer than normal, they even topped off my fluids and did a free brake inspection to make sure I was safe on my trip, definitely go in and check them out, they are extremely helpful and friendly, I love the new faces and management in this location!

DO NOT GO HERE SCAM Total scam. I came in with a bad starter…read moreand a 4-month-old battery. Instead of just addressing the starter, they charged me $45.00 for a mandatory battery test. When they 'couldn't get results' from the test, they claimed they couldn't even check the starter unless I paid $211.00 (plus tax and labor) for a new battery first. They are just padding the bill with unnecessary parts and tests. Avoid this place if you don't want to be overcharged." Lee if you would like please call my cell I'd be happy to discuss our experience there today... 1-203-628-6537

Went here for years, but I will not be returning. Recently, my son took his car in to get the oil…read morechanged. Apparently, the car was "running hot" and they had to "top off the coolant". They told me that it was a bit low on coolant, but they topped it off. He got the oil changed and drove out. 2 days later, the engine blew (threw a rod), apparently due to overheating (or maybe due to not correctly installing the oil drain plug... we will never know). After my mechanic told me that the car's engine died due to not having oil (again, it could have been this, but there is a very good chance it was simply overheating), I contacted the store and spoke with the manager. His name is Chabrol Johnson (he goes by CJ). He made me feel bad for taking the car to my mechanic and not taking it to him first (I told him I wasn't sure what the issue was, so I didn't want to assume it was their fault). He pressured me into letting them tow the car there for them to examine it. He was extremely rude and unprofessional. When I questioned him about being able to drive a car 87 miles on an engine with a thrown rod, he told me that you could drive a car with a thrown rod (sorry, this just isn't true... it would be undeniable that something was wrong and you would not be driving it all over town). After multiple exchanges with him, I decided that I needed to talk to someone who was more professional so we could get to the bottom of things. I ended up talking to the regional manager (Her name was Jill) and she was SO nice and helpful. We examined footage to prove that they did put oil in the car and had to add almost a gallon of coolant (which was very different than them telling me it was a "bit low" but they topped it off). Again, I find it suspicious that the car drove in fine and blew up 2 days later, BUT it very well could have been the coolant issue... That being said, my review is not because of THAT part... it is how the manager at this location (CJ) treated me. Disrespectful, rude, sarcastic and condescending and very unprofessional. I suggest going to another location where you will be treated better (should you find yourself in a situation where you need to speak with a manager). I will never be returning here. :-)

I had my tire changed out a couple weeks ago, and started to hear a rough sound right after. I paid…read more90.00 to get the lock cut off , and tire changed out to a new on the I purchased at discount tires. I took my car back to this shop so they can maybe rebalance the tire. They told me we can take a look at it, but you might have to pay. I cannot believe the nerve.

Customer service is poor, the Customer Service guy is so grouchy. Impatient and he is not nice to…read moreany of the customers. The service is super slow and they have no workers. I will never come back there... I felt so uncomfortable being in that Low Energy place. Poor Customer Service And Slow Service. The guy doing the work was very pleasant he looked so unhappy. Don't think about making a appointment because they will call u and tell unto leave your vehicle because they have no workers

Dishonest GARBAGE. I was told not to purchase the Groupon. Instead they will give me the Groupon…read moreprice. Upon arrival Noone at the desk to assist. Refuse to honor the verbal contract. Wasted my weekend time and gas. No manager on-site. This place has gone from a 8 to 0 real fast. You need to get your old management back boo.

From scheduling my appointment to dropping off my car and picking it u, everyone at Christian…read moreBrothers Automotive was professional and friendly. I had an oil change and a repair that was identified during my pr visit completed this time. One thing that really stood out was the transparency. I received a text and email with detailed report explaining the work being done and the status of the services, along with a video showing the needed repairs and the compl wor. This gave me peace of mind and made me feel confident that I wasn't being taken advantage of. I also needed a shuttle ride back to my house while they worked on my car, and the driver was pleasant, patient, and great to talk to. When it was time to pick up my car, the checkout process was quick and efficien. They explained what was done and provided recommendations for my next oil change. As a female, you can sometimes feel like a target when getting car repairs, but at CBS, they hone over and beyond to explain and show you the work the being done and any recommendation. CBA is the only place I will go for any car repairs or services. Highly recommend!

Great staff - had an oil leak - quickly diagnosed the issue and changed the oil and filter seal…read more They did a car care check and took pics and discussed future needs. The diagnostic report very detailed with pics. If took a relatively short period of time. I will definitely be using this facility for all my car maintenance needs. So glad I found a reliable car repair facility without relying on the dealer.

I recently stumbled upon the Mavis Tires & Brakes located at 3443 Mars Hill Road, NW Acworth,…read more Georgia while experiencing my tire not holding air and on my way home from work I had stopped at some many places to put air in my tire just hoping and praying I could make it home. What better place than just a block from the Marvis location , my tire had gone completely flat. I wheeled in on 3 tires and one flat tire and I was greeted by a warm welcome and a smile from the entire staff. I explained my situation and in no time the entire staff had my car pulled in and all the staff preceded to work on repairing my tire. I experienced honest, efficient and prompt service. I would highly, highly recommend.

2 years ago I bought 4 new tires Perrelis for my sports car, they put the big tires in front and…read moresmaller on back, it's a sports car so the big ones on back and smaller in front. I didn't know until I bought new tires at another place. Now I had a blow out almost had an accident because I had thus shop do an alignment due to lowering my car, I Belice they never did the alignment because the inside of the tire was so worn out that it blew up and the other tires are very worn out to.

Very nice and helpful!! I needed a battery for my cars key fob. They had it in stock and installed…read moreit in no time and I was on my way.

Before you take your car to that place BE VERY CAREFUL!!!…read moreWhen they provide you the estimate, ASK FOR WRITTEN CONFIRMATION!!!!!!!! The price they tell you over the phone vs when you're paying would be different. In addition, including their text messages regarding the progress and the status of repair work, they also do not include the price.... Don't get ripped off!!!!!

After leaving a negative review I received a response from the Business Manager instructing me to…read morereach out to James the Regional Manager for the Franchise Premium Velocity Auto, LLC. James is the same person who has not responded to my calls, texts or emails. I emailed James and again forwarded my repair cost invoice in November 21 and have not received any communications from James. I wish I had read the negative reviews on Yelp and Google. I'm glad there were a few people that were happy with the service. I feel they were lucky. The techs were nice just not competent.

I noticed that some of these reviews are several years old. It's unfair for reviews to be kept up…read morethis long, since managers as well as employees come and go. Granted, today when I entered there were no other customers but me. They had me in and out in about 10 minutes or so. Give these guys a break; they're just trying to make a living.

So we brought a work truck to this location on August 16, after waiting for two hours, they let my…read moreboyfriend know that they did not have a mechanic or somebody able to work on the truck that day after he waited two hours. They told him he could go to there other location where they do have a mechanic the man behind the counter apparently called the other location and they informed him that they had 12 cars on the list for that day already and would be unable to do it. They said they would have somebody in the next day to bring it in he brings it in the next day. Speaks to the manager he informed him They don't have a mechanic there today, but he would do it himself, an hour and a half later he walks back in to see how much longer it's gonna be and they told him that they don't have the proper parts to do the maintenance on the truck due to it being so new 2024 Chevy he said he would grease up All the parts really well and replace one tire and patch the other tire 4 hours total they finally just dropped the truck and are currently trying to get the spare tire back on the undercarriage Will not be back and advise others to steer clear. We both understand that this is a staffing problem and people are just trying to do there job with the means they have but the lack of competency and lack of communication is absolutely appalling.

While doing regular maintenance, the techs found some serious problems that needed immediate repair…read moreto keep my vehicle safe. Not only did they stay late to finish up the job, the price was very reasonable.