Very knowledgeable and eager to please. I'm always greeted…read morewith a smile when I walk through the door. The shop is always neat and clean . My three little ones can't wait to go knowing that they will be well taken care of.

I have 2 difficult dogs to groom, or that is what I was led to believe. .. until they went to…read moreVal's Little Pals. . She did an EXCELLENT job. They are clean, beautiful and took right to her. They loved their time with her. Super prices, close to home, happy dogs = happy mom.

We've used Purrfect Pet Sitting to sit our two Golden Retrievers on a couple of occasions and are…read moreSO impressed with their service! The sitter that we have had, Karen, has been utterly phenomenal. She comes in and spends time with our pups, walks them, and makes sure that they are properly fed, watered, and cared for. She has watered our garden for us and even brought in the mail. Daily e-mail updates are provided if requested. We love getting home to read the daily log that Karen keeps and then leaves on the kitchen table for us. We don't have the necessity to leave our puppies at home often but, when we do, we completely trust that they are in good hands with Purrfect Pet Sitting!

Our pets are loved and worried about like they were our kids and so I am so happy to have such an…read moreawesome pet sitting service like Purrfect Pet Sitting so that we can go away and know they are being cared for so wonderfully. Like the song says "Don't worry, be happy" and thanks to Purrfect Pet Sitters I can really do that when away on vacation. Janice C.

I've been taking my dog (York) to Pet Smart for grooming and wanted to try something different…read more York is terribly nervous and scared when he has gone to the groomer. When we arrived at the groomer they greeted us, expecting York. The check in was simple (I used a Groupon for the first time). I received a text in less than 3 hours that he was ready. I didn't pick him up, the experience seemed fine. He wasn't as "stressed" when i arrived home. His cut turned out really cute. I will go again.

If I could give 0 stars, I would…read more Multiple times, they have not answered the phone when I've called to make an appt. They also put my appts in for the wrong days. The last time I will EVER bring my animal there, was the worst. My poor dog... we picked her up after texts they wanted to close early. The lady from the front who I've never seen there went back, was yelling at the dogs to move, she opened the door and I saw her push a dog. My dog ran out and urinated on herself and the floor. She's 3 and doesn't do that. I can't remember her last in house accident. She was also shaking and if you looked into her eyes, she looked like she was physically crying. I called the dog warden the next day to report them, and he said they already had open lawsuits and claims against this place. If you love your pet, keep them FAR away.

This is one of the best run, caring and compassionate businesses in the Capital District. Pet Spas…read morewas the only place that I would take my dog to for services. I took my maltese here for boarding and grooming for almost 16 years (my dog just passed). In this time the cost for a grooming only went up three dollars and some change! I was always happy with his cut and reasonable time it took for him to be groomed. Amy used to groom him, she was the best. My dog always came out with a big smile on his face. The staff are ALL beyond kind and considerate towards my dog and I. I boarded him at least once or twice a year (for 10 days) in the suites with the webcams. You must book early for these on holidays. I loved checking in on him and watching him play in the doggie day care (while I missed him on vacation). The staff are attentive to any medications and/or dietary needs, and will call you if there are any major problems while boarded. This business is so great that there is a strong following of people who keep it really busy, so plan ahead for a grooming and boarding. It will be worth it. I totally recommend Pet Spas and Suites. They are so personable and caring. This isn't run like a corporate pet store where you never see the same people again the next time you come in, the crates are half the size at the corporate chain pet store. I went once and they were rude. I had a friend whom the corp. chain didn't take notes on her dog who had a hip problem (nor did they listen to the owners) and the dog ended up getting hurt- requiring surgery- costing thousands of dollars and pain and suffering to her dog. That would never happen at Pet Spa. It will be sometime before I get another pup but I know where I'll be taking him/her when I do. I will miss the Pet Spa & Suites family until then. Thank you for all the love you gave my dog Caesar and the beautiful things you did to honor his life after he passed. They meant the world to me.

Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.

We went to the store yesterday (June 21, 2021) a very nice professional employee was very…read moreknowledgeable about the ingredients for healthy food. She helped us pick out dog food that was is similar to the one we have been using for our dogs because we could not find the product that we have been using in this area. We moved from out of state and the very nice young professional employee found us another food that was very similar. And it's local and a family owned business. Which we really like to support. She also informed us that the food that we buy at a local grocery store was recalled and we had no idea that was happening. So we thank you for helping us with our dogs so that they are on a healthier diet. Thank you very much and will see you soon

Although the smell isn't always the greatest, this is a super convent spot to pick up all your pet…read moreneeds. They even have a cute bakery section for special treats for your fur babies! I picked up some cookies for my dogs first birthday and they were reasonably priced and super cute. Very close to my job where I can grab something on my way home. Very friendly and knowledgeable staff.

My dog has been going to TlC for over 6 years He enjoys going always looks great.and sometimes i…read morethink he sorry to leave. i feel very comfortable leaving my dog there because i know he will well taken care and loved tic hours are great and you can tell they love the dogs.

From the owner: Dog &Cat Grooming All Breedsread more

How on earth this place keeps winning in the local paper's "Best Of" is beyond me. If you try to…read moreget a human being on the phone, you're out of luck. Need a prescription? You're driving 45 minutes to pick it up at some hippie herbal store cause they don't have a pharmacy. After being told I 'sounded upset' after 3 WEEKS of them screwing up the prescription over and over and over, I was handed off by some weepy snowflake to someone who couldn't even apologize - I'm sure you can figure out what I'm saying by a quick glance at the staff photo. Lots of Baby Snowflake Karens. The only cool person was the vet herself! The best? When we got sick of their nonsense and went to our old vet, turns out that 1 of the conditions they claimed our kitten had, THE KITTEN DIDN'T HAVE. If you're gonna do a cash grab, be subtle about it. AVOID AVOID AVOID AVOID.

This is an edited review after calling this morning to try to figure out why I was suddenly charged…read morealmost $500 unexpectedly. The kennel had forgotten to charge a previous 2 night stay. They told me at one point that they don't keep a card on file, but I had given them my debit card to charge that stay and they forgot to do it. So when they remembered, rather than calling me and letting me know they were going to charge my debit card, they just charged it out and sent an invoice that said December 30. I changed my debit card number yesterday and will never give it out again this way to a business. When I called to find out what was going on, there was absolutely no accountability for the financial impact of forgetting to charge my card and then doing it without at least notifying me first. This was the culmination of several issues with the clinic. I won't go back.

Did a terrible job trimming our dog's hair. the feet do not even look the same…read moreTo much off of face and leg [he has long hair which we like] We made the mistake of trusting this women and it was evident that she did not seem to know or care what she was doing. Will never do business with them again. It cost $85 and one of us could have done what she did.

Made an appointment for my dog because my groomer recently closed. Was excited that the place was…read moreright down the street. I wish I had read the reviews before I had made the appointment. My appt was for 8 a.m. and I arrived at 8:02 with the business closed. I waited until 8:06 a.m. and had to leave because I work at 8 a.m. I called at 8:10 a.m. and she answered after many rings. I told her I was there, no one was there, and I had to leave to go to work. She said she had a contractor at her house & road work to drive through that delayed her arrival. I told her I work at 8 am and if a business is supposed to be open at 8 am then someone should be there or I should have received a call that she was running late. She said she would of opened earlier if I had told her I work at 8 and offered me a discount. How is she going to make it in earlier if she can't be there on time at 8 a.m. ? Conversation got heated and she hung up on me.

Bernie loves going to Puppy Play as we call it!! He got a bath, nails grinded and had a Play Pal…read morewhere he didn't quite feel like playing, so it was Cuddle Time, his fave!!

Our dog loves it there and the staff is amazing. If I was rich I would let her go every day just to…read moreplay for a while