Got call from Corey with above company about appointment today. He was very nice and apologized…read morefor time mix up. He is now coming for "look at" this evening.

Cory was on time, did a quality job, and explained the process along the way. Definitely someone I…read morewould use again.

Parris Houchins and BugBoyd were kind and professional. They were on time and got everything to…read morecome up exactly like it was when I first bought the house. I'd highly recommend using them for any project inf the future.

Six years ago, during the process of purchasing our home, we encountered a serious issue: the…read moreproperty we fell in love with had foundation problems. In order for our lender to approve the mortgage, the foundation needed to be repaired. We selected AFS to perform the repairs because they offered a lifetime warranty on the home's foundation--an assurance that gave us peace of mind. The initial repairs were completed, and we were issued a lifetime warranty. The bank approved the loan, and we purchased the home. Two years later, we noticed that cracks on both the front and back of the foundation appeared to be worsening. We contacted AFS, who came out, confirmed the deterioration, and proceeded to tear down the drywall in the basement on the front side of the house. They installed more large metal reinforcement strips--the same as what was done during the original repair. However, per their policy, they did not replace the drywall or clean up any of the resulting mess. We were left to hire another contractor to rebuild the walls and restore the area. Two more years passed, and once again, we observed worsening cracks. We reached out to AFS, who initially attempted to charge a service fee for their visit. After reminding them of the lifetime warranty, the fee was eventually waived. Upon inspection, they confirmed the issue was indeed getting worse. This time, however, they stated that they would not perform any further repairs, claiming that the original payment ($10,000) only covered the amount of work already done and that additional repairs would not be included. We argued that the warranty explicitly covered the foundation for the lifetime of the home, regardless of the initial cost. We were ultimately refused further assistance. At this point, I filed a complaint with the Better Business Bureau (BBB) and included AFS in the correspondence. Within 20 minutes, a manager from AFS contacted me, offering to help resolve the issue. Following this, AFS returned and proposed a more aggressive repair: tearing down the basement walls yet again, installing large steel beams, and anchoring rods into the ground from the exterior--requiring the driveway to be torn up in the process. They assured us this would permanently stabilize the foundation. While the driveway was repaired, we were again left with extensive interior damage, and for the third time, we paid out of pocket to restore the basement walls. Now, two years later, we are once again facing shifting in our foundation. AFS again attempted to charge a service fee. After inspection, their technician confirmed that while the front of the house is stable, the back is sinking--a concern we previously raised when they were last on-site. We were explicitly told then that stabilizing the front would protect the entire structure. When I asked for clarification, the technician confirmed that our home is essentially splitting in half and could eventually slide down the hill into the creek. However, they now claim the warranty only applies to the specific wall where the original repairs were made--not the foundation as a whole. This contradicts the lifetime foundation warranty we were promised at the outset. (And was the only reason we were even able to get the loan to purchase the home in the first place) After six years, three major repair efforts, and repeated assurances that our home's foundation was secured, AFS is now refusing to honor the warranty they provided. We are left with a structurally compromised home and few options. To any homeowners considering foundation repair: please be warned. Our experience with AFS has shown that their warranty may not provide the protection you are led to believe it does. They have applied temporary fixes and walked away, leaving us with mounting costs and a home that may ultimately be unsafe.

AFS did an amazing job repairing termite damaged girders in our home. They were very professional…read moreon time and all-around did a great job. The crew, Jackson, Mikey and Brandon were great guys. Explained what they were gonna do before they even started and didn't waste no time getting the job done. We are very pleased with their work and those guys. Would recommend them to anyone.

Our lousy builder installed a french drain that plugged after 8 years. The AFS crew - Matthew…read moreRidley, Coby Stealey, and Shawn Lowe - installed a sump drain and pump. The crew was on time, polite, hard-working, and informative. As bad as it looked while they were running jackhammers in my basement, the area was neat and tidy when they finished. I hope to never again need AFS Foundation and Waterproofing. But if you need this work done, this company dispatched a quality crew from Knoxville to Piney Flats.

I could not recommend Seiber Restoration more. My home was built in 1899, and the foundation had…read moredefinitely seen better days. With floors that felt like they moved with the wind, we needed something done that was a permanent solution to stabilizing the foundation. The team at Seiber Restoration was timely, professional, efficient, and clear about the project scope. Our project was completed in a shorter time frame than I was quoted, all while maintaining project integrity and not cutting corners. I doubt I will need any foundation work again because of their quality of work, but if I need any of their services again, they will be my first and only call. - Logan

I was satisfied with my experience! After my call to them, they gave me a timely appointment to…read morecome investigate my problem. At that visit, the investigator gave me an evaluation of the problem and the work to be completed. He also was able to give me an approximate time it would take him to complete the work. He was very communicative and thorough. Additionally, he gave me an estimate of the amount of down payment and total cost if the job, which was good to know. There cost was comparable to others, but also competitive. They were flexible in scheduling.    During the appointment, I'm pleased to say that this company took careful and considerate of my home and family.  The job was completed on time. They provided me complete explanation of their work and with photos. They were careful to report what had been done, and show their work. Overall, I am pleased. They were prompt, gave me a clear explanation of work and cost, careful with my home, timely, communicative, and professional. I would recommend them.

Found my foundation was settling. Bill S. Evaluated and gave quotes. They were reasonable. The crew…read morearrived at the arranged time and completed the work in a clean orderly fashion. To the Forman: Spencer and crew; Kaylon, Frank, and Shone. Great job!

I trusted 58 Landing to install a proper Radon Mitigation system in my house we bought three years…read moreago. When I had my Radon level recheck by a professional home inspector he found the Radon levels to be very high and that our system was not big enough of a system for our square footage. I think 58 landing should have realized the size of our house and installed a system or two systems that fit. With this being said we are going with a different company to install a second system . Radon is harmful to my family and 58 Landing greatly failed to correctly preform their job. I will never trust their word again.

I had some mold buildup in my basement. Thompson Waterproofing had that restored and waterproofed…read morethe entire basement for future water leakage. Great service from them.

From the owner: Protect Your Structure From Future Water Damageread more

Absolutely great people!! Can't thank them enough for being so helpful in talking through a…read morecompetitors quote - and this was pure good will because we weren't hiring them being in California. I reached out asking if they'd offer a perspective after finding their very helpful videos on Youtube. They didn't hesitate and answered a list of questions which were so vital in helping us make a decision. Absolutely great people who know their stuff. If I was local to their service area I'd hire them in a heartbeat! Great people, great pros. THANK YOU!!

I'm not in an area they service, so I plan to do the encapsulation work myself, but as a non-pro, I…read morehad some questions, so I paid for a 30-minute consultation, $75. I got to talk to the business owner himself (Michael Church, famous from his YouTube channel), and he answered a ton of questions, and was exceptionally helpful. It was an excellent investment, considerable bang for the buck.

Jeff came to my home and was able to diagnosis my needs and provide a step by step plan that I…read morecould undertake and manage within my budget. I was so impressed with his knowledge and ability to walk me through the issues in my basement. Jeff also recommended a local gutter installer with over 20 years of experience that did an excellent job. Jeff saved us thousands of dollars with his correction plan. I would highly recommend you talk to Jeff about any water issues in your basement. He is easy going and a pleasure to work with.

From the owner: AAA Basement Waterproofing provides basement waterproofing services, foundation repair services,…read morebasement finishing and crawl space repair and encapsulation for the Chattanooga and Knoxville areas. Basement Waterproofing Contractor Contractor Foundation Repair Contractor Crawl Space Repair Basement Finishing