The customer service I received from Ian was epic as usual!Thanks so much for the fantastic…read moreselection and service!!!

They carry faulty products & only offer 25% off to purchase a new product. Vape was almost $17 last…read moreless than 24 hrs & they would not replace it, I was unaware it wasn't rechargeable. I get people are shady but they could clearly look up that I have never been there before. Wont be returning, obviously they dont back up the products they produce, it was their brand, they easily could have had a customer for life but so be it. Ill shop elsewhere.

First time in this shop. Only ventured into the humidor for cigars. Cooper has a large humidor…read moreand food selection of cigars. Wide variety of brands, flavors and price ranges. The team was very friendly and helpful. I would come back to shop and try the attractive looking lounge.

Copper Canyon has a few locations in the Fort Wayne area from my understanding…read more I visited this one for a cigar event recently, and was very icurating. A friend of mine worked there in the past and I could tell that he and the others who worked and owned the store took great care in its curation. The outdoor seating lounge and also the one inside offered plenty of seating. The indoor lounge is dark and cozy, just like I like the esthetic of a cigar lounge. The faux fire place was the icing on the cake. My favorite cigar brand was well represented throughout the establishment. The humidor is packed with all of the best brands. I found cigars here that aren't available in my area. The staff were friendly, accommodating and a lot of fun. The event seemed to be catered by a regular of the lounge. The food was great. I had a wonderful time!

Bought a non nic vape from this business and when I got into my car realized that they lied to me…read morebecause it wasn't nicotine free. Went right back in to return it and they gave me the run around about why they couldn't refund my money. this went on for 20 minutes and when I insisted on talking to the mgr on the phone, he gave me the run around as well. I'm suppose to return there later today to meet the mgr to get my refund. So much aggravation for a $30 item. Buyer beware!!

This place advertised coils 2.80 per box, so I ordered 5, thinking this was a great deal…read more I got them in the mail today and was only 1 box. Bait and switch crap going on here....never buy from them again!!

Congratulations CV! I have now recieved the worst customer service of my entire life. I've spent…read morehundreds of dollars with this company and then to have a problem with a product that didn't operate as designed and then told to basically go P up a rope. Shame on you! Store is over priced. Apparently they must buy their products retail on line and then mark them up so they have no recourse or agreement with the manufacturers of the products they sell. So don't plan on having any help with bad products. When I used to go into this store it was wall to wall people. Now I can go there and be the only one in the store. That should tell you something. The writing is on the wall. It's a sign that says, "Going Out of Business". Not that it will be spelled correctly.

Been going to the Epic Vapes store for 2 yrs. I'm 66 yrs old…read moreand was waited in by Riley who wanted to card me. It was a very hot day; my wallet was in the car and I was not going back out to retrieve it. I asked him "Do I look 21 to you?" He responded by grabbing the vape juice from the counter I was about to buy and said "I guess you don't want it" I told him I have never been carded in this store for 2 yrs! He then said "Get the F outta here" I went to Copper Canyon across the street who will now get my continued business.

THEY MOVED!! Lol. Just FYI the address posted on here isn't correct. It's 3120 Saint Joe Center…read more It's facing the main road right next to Dairy Queen. But I got what I wanted it was a few dollars more then what I normally pay on line but what do u expect ‍ right. Lol. But the service was great and knew what he was talking about and just nice to talk too. I may go there again some day

Great selection & comfortable smoking room. I always have a relaxing time with friends hereread more

I love this store! Such great people working ESPECIALLY Liz !! She always makes me smile when I…read moreenter by being so authentic when she says WELCOME IN! And their cigars are always fresh I love that! They even keep the swishers fresh yall! Great experience everytime!

Not as good as Rainbow, but Rainbow closed. I would go to Low Bobs for my Pipe, papers , incense,…read morecandles, needs over these jokers. Way cheaper at Low Bob's and of high enough quality. These jokers will rob you blind up in here. $25 for a cheap grinder? Low Bobs have em for $6.99. Maybe not quite as good of quality, but way cheaper and good enough. These guys in here are kind of young and dumb. High prices and cocky young guys.

Favorite employee is Tyler, I don't have anything bad to say besides they could have a little…read morebigger selection of larger glass water pipes, that are a little less pricey. Staff is always friendly and helpful. Everything else is a good price plus they have adult items & cold drinks for cheap.

Loved coming here when I was younger! Nice magazines to read, playboy , penthouse, back in the…read moreday! Nice place to keep warm when you were homeless. Smelled good in here and didn't spend a dime most of the time. Nice shelter, they keep it pretty warm, cigars, cigarettes, you name it these jokers pretty much have it. A smoke shop for white folks more or less. Nice little spot downtown! Warm too! very warm. Smells good and a nice little shelter if you don't mind hanging with white old men with white hair. Hang out in for an hour anyway. Then hit the pawn shop. Stayed warm I tell you! very warm!

My favorite place in Fort Wayne to sit back and enjoy a cigar or one of Riegel's very own blends…read more I've been coming here for years now and I've never been disappointed. Weather your new to smoking cigars or an everyday Cigar Aficionado or simply prepping for that Golf outing or you can't find something for that CEO of yours that likes cigars. They will have what you need and then some all of their locations are great but this is my favorite location.

I love going to this location for getting vape knowledge and accessories. This is the newest store…read moreI've been to since Cravin Vapes was made. * Amazing Atmosphere! I love walking into this store. They have a very modern and pop culture feel that makes anyone feel welcome. They have a lot of really great pieces of art hanging on the walls. They also have an oxygen bar which, to my knowledge, is the only Cravin Vapes that does. * Great Customer Service. Everyone here has been very polite, helpful, and knowledgable. Very friendly people. Anytime I've visited everyone has a smile whether customer or worker. * Great Selection. This location has an amazing selection of juice of different types and brand. They also have have an awesome selection of vape accessories. The only reason I'm giving this a four star and not a five is simply because I've had recurring issues with juice flavor. I have been to this location about a half dozen times, and only gotten juice from here about four times. Three of the four times I've gotten bad juice. My favorite juice that I always get is Pomberry and twice it has had a very chemical-like flavor. But, in every other respect this is a fantastic vape store!

I used to go to Cravin Vapes on Illinois road! I started going to the store after they closed and…read morethe store is absolutely gorgeous on the inside it's got all kinds of everything. Nice place!