My wonderful husband surprised me with a 90 minute massage and I've been a fan ever since. I…read morespecifically request Rachel because our energies match. She has great technique and we spend our time just ruminating on life. The atmosphere is warm and inviting. You're always greeted with a smile! I look forward to my appointments. Do plan in advance as they book weeks out.

My massage therapist was phenomenal! I have never had such a thorough massage. My first facial…read moreever left me feeling completely relaxed.

I made an appointment for 10 am and spent 45 minutes driving there, only to be seated in the…read morewaiting room until I checked with the front desk at 10:15. To my frustration, I discovered that the massage therapist I was booked with was on a scheduled vacation, leaving me out of luck. I had to reschedule after taking a day off work for the appointment. I paid a babysitter for nothing, and this was a HUGE mistake on their part and an even bigger inconvenience for me. We'll see what the owners offer.

I like this location. I was greeted warmly and shown to the waiting lounge. My massage with Melissa…read morewas one of the best I've ever had.

For my first experience to a salon was really great & the work environment was very nice & I I was…read morevery happy with my service from one of the professional stylist Amanda for my Men's haircut. She was really good to me and I enjoyed her company & service.

Lovely Aveda Concept salon--not the noisy atmosphere as in most salons. This was a spa experience…read moreat reasonable price points. Safe, easily accessible parking. Color plus cut and glossing with Amanda--very pleased with the outcome! Booked another appointment for 5 weeks. The owner Michelle--was lovely. Highly recommended!

I notice visible results after every facial. The Skin Studio uses the highest quality products and…read morealways has a new add on special that is fun to try! Pumpkin facial !!

Kerri is amazing. Reasonably priced for exceptional service. Left feeling so relaxed and my skin is…read moreabsolutely glowing.

This spa is in desperate need of updating, it has literally looked the same since the 90's. Went…read morefor facial and massage, both were fine, staff very friendly, esthetician pushing product, I felt like I had to purchase, ended up buying items, the moisturizer had clearly been opened, the serum does nothing, very expensive and over rated. Probably won't go back, my family gave me a gc to Puffers, which is like night and day.

For over 20 yrs this was my go to place for certain services but I had such a terrible experience…read morethere in May I will never return. I was so upset and disappointed I even mailed a letter that had to be signed for to one of the owners. I never got a response of any kind from her. I had a one-hour massage scheduled at 1230 with Nicole. I came in early, as requested, to update paperwork as I had not been to the spa since before the pandemic. Jim, a partial owner, informed me that Nicole was running a few minutes late and this concerned me immediately as I had a family event right after my services. I informed Jim that I was on a tight timeline. He acknowledged hearing me, and then continued his phone calls searching for loam for his lawn or something. It was clear that his mind was not on his business or his customers. After I had been waiting for 45 minutes, Jim left the front desk and came back a few minutes later stating Nicole had had a problem with the table. When she finally came to get me she was not apologetic and blamed the delay on the table. A 45 min delay b/c of the table?! Are you serious!? I wondered how long it would have taken her to start my service if Jim had not checked in with her b/c she did not call him for help. I understand that sometimes things happen that are beyond our control but her approach really communicated disregard for customer care and satisfaction. She was very disengaged and it was clear she wanted no part in the conversation I started as she wandered off and I had to ask where she went. I asked both of them what we were going to do as I had booked services and was now running very, very behind. I then learned my pedicure appt had been moved to 2 PM without my knowledge or confirmation. If staff need to modify appointment times, patrons really should be consulted. Jim made a halfhearted attempt offering me a service I did not want at a time that was 45 min away when I had already been waiting there for 45 minutes. I am sorry, but this was completely unacceptable. I left without receiving any of the services I scheduled weeks in advance. Most of the staff I have worked with there over the years have been great. Nicole was definitely the exception. But don't expect much in terms of hospitality or customer service.

I've been coming to this salon for over six years. I love the new location and my hairdresser,…read moreBonnie, is fantastic. She knows what my hair needs and makes it look and feel its best. I make sure to schedule appointments before big events.

The staff at Total Image is great! Amy has been doing my hair for years. The shop has a fun…read moreatmosphere and I've never seen any clients leave looking less than fabulous

I recently moved back to the area (I had been living in NYC for the last 8 years) and was looking…read morefor a new salon to go. I needed a cut and color and after reading the reviews on yelp I decided to try Serenity. I have to admit, I was nervous. I had been seeing Senior Stylists at some of the top salons in NYC so I wasn't sure how I this was going to go. Channel is the stylist who helped me and she did an AMAZING job. The color matched perfectly, she cut my hair exactly how I wanted it done, and she gave me a very cute blow out which I am happy to say lasted through the night and I am still rocking today! I felt like Channel really listened to me about what I wanted. I cant wait to go back to her in July for a gloss on my ends and a touch up. The salon itself is decorated nicely and is very clean. All the stylists and receptionists were very friendly as well. I wasn't pressured into any additional services and I felt very "at home" at Serenity. I am excited to try the spa out next! I would HIGHLY recommend this salon (and Channel) to anyone looking for a great place to go.

I made an appointment for a Brazilian wax and was set up with Sarah. I have never in my life had a…read moremore horrific experience. The room that the waxing took place in was dumpy looking, there were water marks all over the ceiling and the entire area seemed unsanitary. The aesthetician did NOT know what she was doing whatsoever and the waxing was extremely painful. She was ready to tell me that I was finished after 40 minutes of pain when I realized that the waxing was not complete. She admitted to me at the end that she was "sucky", left me with wax everywhere and did not offer anything to soothe the pain. They still charged me half ( like they were doing me a favor). The manager called me to offer for me to come back at a different time for another one. (Who in there right mind would ever ever return after being put through this). It took the management 2 weeks to refund my $ and I was in touch every day until they did. I would NEVER recommend this place to anyone for anything. Do not go through the misery I had to.