Do not buy a vehicle from this dealership. A few months ago, my girlfriend and I were ready to…read morepurchase a used 2016 Volvo XC90. I have the same model, and it has generally been a reliable vehicle for me, and my girlfriend is quite fond of it as well.Used Volvo XC90s are somewhat limited in the central U.S., so when we found this one for sale locally in Olathe, we were eager to check it out. We inspected the car and took it for a test drive, and everything appeared to be in order. My girlfriend decided to buy the car that day with cash; there was no negotiation since she really liked it and the price seemed reasonable. However, just one day later, the check engine light illuminated. Given that the car has many sensors, I assumed it might just be a glitch in the software. My girlfriend reached out to 'SASHA' and communicated with his wife regarding the check engine light problem. We were advised to bring the car in for inspection. A couple of days later, we took the vehicle in, and they examined it, telling us it was ready for pickup. They claimed it was a battery issue. Initially, I believed this explanation, but I was somewhat skepticall. As an electrical designer for a utility company, I have a good understanding of electrical systems and their functions. When we picked up the car, the check engine light had been cleared, but it soon returned. The light came back on the following day. We took the car back again, and the dealership provided the same explanation. This occurred once more, and we were urged to bring the car in again. Nothing was resolved, and we received the same story about a battery issue. I suspect this dealership is dishonest. Regarding the concern with the check engine light; I own a personal scan tool for my vehicles that can clear check engine lights. I attempted to reset the check engine light on her vehicle. The battery was never a concern, as confirmed by the untouched battery terminals located in the trunk of the vehicle. Sasha and his wife are frauds; they used a scan tool to clear the check engine light prior to purchasing the vehicle. We drove just under the mileage limit to avoid triggering a check engine light before completing all the paperwork. Sasha also gives off predatory vibes around young little girls; he behaves in an overly clingy manner towards them. My girlfriend and I brought her daughter along, and while he wanted to hug and show affection, his actions were inappropriate and unsettling. His wife is equally rude and arrogant. Additionally, we have yet to receive the title for the vehicle, and the dealership has stopped responding to our messages. Avoid purchasing a vehicle from this fraudulent and creepy dealership. Holding onto the title is illegal for a dealership, and this practice is also considered fraudulent, which we will be investigating

Visited a few dealerships looking for a car for Grandson. Not impressed with the majority of my…read morehunting experience until we met Matt at KC Car Gallery South. Test drove the car we were interested in and then gave it a couple days to ensure it was the one he wanted. Returned and test drove again prior to purchasing. Zero pressure and Matt is a very personable and straight- forward knowledgeable person. Will return to this business for any future purchases.

Bought a 2014 F250 with a service body for a bed. The vehicle was in excellent condition except as…read moresoon as I drove it down the road the Service Auto-track light came on. Before an hour of driving the ABS light came on. No way they didn't know about these conditions. Took to ford, about 1500.00 to replace ABS module and RCM module. Shady business. I wondered why they had it in the shop getting it ready, clearing the codes. Paid 25K verified cash for vehicle. Said they couldn't give me the title for f14 days. Today was day 14, still no title. Buyer beware from these guys. I'm not taking any more of my cash business back to them.

When I purchased the vehicle had to give it back literally like an hour after signing the papers,…read morethen had to wait to take it to the dealer. He was complaining about that it cost him $1200 to get it fixed like that was my fault. hey, you should've had the car fixed before you sold it Yes he did give me a loaner. The first loaner was a Honda Civic I'm 6 foot even 250 pounds the car was too small when it got cold the car did not want to start up so I took the car back finally put me in something decent was infinity Until my car got fixed once I got my car back from the dealership my check engine light came back on called him and told him he said they not gonna fix it because of the sensor I'm like but if I would've hit something they would've tore off another sensor because it was a sensor right next to it. They just the dealership put on a broken part. He didn't want to take it back up to the dealership because he said they was gonna Go to fix it I was gonna cost him another 1200 so he said the park cost $400. He made me pay so he made me pay half of the 400 for the part part which I don't think the part cost that much because he got it from O'Reillys so he probably got a discount on the part now I had to put my car back in the shop due to a recall, and I've been without a car for three days like this is the worst dealership I've ever dealt with I wish I could just give the car back. I'm so tired of this. Then on top of that, he was telling me to tell the loan people that the car is not in the shop like I wish I would've told the loan people. That the car was in the shop so that could reject the loan smh.....

I had been watching this dealership's inventory for many months. I finally was ready to drive down…read morefrom Topeka and check out their selection. I love that this is not your ordinary dealer in that there is NO pressure at all. They don't come out like vultures like other dealerships. I knew the vehicle I was very interested in beforehand so I test drove it. For the condition and mileage of their vehicles and the cost, you can't find anything like it anywhere else. Other dealers want way too much money for a high mileage/age car. I felt like my buying experience was stress and anxiety free. My title came in the mail a few weeks later and registration was super easy. I highly recommend them. Ask for Roman! Super nice man and friendly. Not pushy.

I wanted to give a great review to this dealership. I purchased a car from them for a great price…read moreand something was wrong with it and they did everything to make it right. I appreciate being treated fairly. Thank you!

I originally had a negative experience, but I wanted to update my review because this dealership…read moretruly made things right. Bill went above and beyond to help get me out of my van and into a Nissan, and I can't thank him enough for everything he did. He genuinely cared about helping us and worked hard to make it happen. Ryan and John were also amazing throughout the financing process. They were kind, patient, and professional, and they made everything go so smoothly. They took the time to explain everything and made what could have been a stressful experience feel easy. I really appreciate the entire team for working with us and turning a difficult situation into a positive one. Thank you all for your honesty, kindness, and outstanding customer service. I highly recommend giving them a chance if you're looking for a vehicle!

Pros: Excellent costumer service…read moreGreat communicators Easy to work with Genuinely good people Went above and beyond Honest Cons: Location. I just wish they were closer for when go back to purchase my son a vehicle. We live a few hours away so we did most of our communication about trades, total cost, etc over text. It was placed out front ready for us to test drive as soon as we arrived. We enjoyed a private test drive with no salesman in the back seat. Before we left I asked for more details or the story on why a certain part was replaced. While we were out Ryan called up the dealership where this car was worked on and got the complete story. Even gave us the number to the dealership to double check. They were happy to do our trade and there was such a relaxed atmosphere among all who were working in the small town sales shop. The car passed inspection and we put over 400 miles on it in the first 24 hours and it drives like a dream. We will definitely be going back to them in the future. Also, it really says something when the people that work there have been there since the place opened over 20 years ago, I believe!

I love my car! When you love your car, no matter the mishaps or malfunctions even though it seems…read morevery common with these ignition coil cylinders (6), you want the BEST! Well don't change it if it's working! My personal customer service specialist, Blake is always on top of things. I can text him and responds promptly. I showed up for my scheduled appointment and Kathy is the early bird to get me out the door in my preferred loaner. I even needed to change loaners again and Matt helped with that! And I always make a trip to the lounge. It truly is a lounge. Drinks, snacks, tabletops/cjdurs and luxury sofa seats. Don't mind if I do.. juice, tea and water to go! Thank you! Then when my car was ready and I left I noticed I had a complimentary water and cookie waiting for me! What nice service! Everyone is so nice, helpful.. like a big family!

They need to improve their attitude toward safety of vehicles…read more Their attitude towards customer care is very poor. Their main goal is to sell cars and not be bothered with car safety and customer care

Bought a 2001 Ford F-150 for my son last year. Great service and great truck for the price we paid…read more Title was damaged and the DOR would not accept it. I called Brent and ordered a new one and he got it to me quick. Great communication and honest man.

Brent is just a good person selling good cars to good people! He's honest about the vehicles and he…read moregenuinely wants people to enjoy what they purchase.

I recently bought a car from here. It had an issue & when I went back the great guys here took care…read moreof it and made it right. These are good people & I would do business with them again next time I'm looking for a car

Mike calling a woman sugar,sweetie or honey is not respectful. Don't patronize a woman buying a…read morecar. Second don't like to her either. Your selling a car and everything should be in working order and the car should be road ready. It was not. After telling you this you said you'd fix it and you didn't fix anything. In fact upon pick up its still broken. That's just crooked. I refuse to sign a lease before the cars fixed like you expected me to do. I've decided to take my business elsewhere. I smell a skunk and when I do I run.

R. And R. Auto sales, I had a great experience dealing with them matter of fact I recommend anybody…read moreto him, this is my second time purchasing a vehicle from them in the last 3 years. One of the best car dealerships in south Kansas City. I will also like to say it's 2 car dealers up there and I had a bad experience with the other car dealership the they communication was bad they posted their cars like they are in excellent running condition. And when you actually test drive them, they run awful so I highly recommend when you go to their locations to deal with R and R auto sales.