We requested service because our Master Bath shower handle fell off (Delta clips on handle) It's…read morebeen about 18 months since the remodel which we love! Michele responded quickly yesterday and Vu was here this morning resolving the issue. Thank you so much Michele and Vu!

We had our kitchen remodeled using the contractors and staff at the Sacramento Kitchen Mart…read morefacility. It's hard to know where to begin because the experience with KM is so different from that experienced with typical contractors. Communication. Typically a major frustration with contractors was in fact excellent with KM. Emails and calls were returned in a timely manner and they go to great lengths to explain the process and provide a detailed timeline. Duration of work. We had gotten estimates of 4-6 months to complete our remodel; KM was finished in a little over a month. They stuck to their schedule (despite problems that arose with suppliers) and always communicated any changes that were required. They handled all of the permitting requirements, and in Davis that is not a small task. Notable is that a KM staffer came to the house the day of final inspection and looked at the whole house for potential problems. He replaced ALL of our smoke detectors at no cost just to make sure there were no problems with the inspection. The Davis inspector was very impressed with the work and passed the job without any concerns. Quality of work. We had superb craftsmen work on our project; John and Zachary and Joe were all just excellent. They took pride in their work, showed up on time, and always communicated what they were doing. They took great pains to minimize dust and overall mess. Huge sheets of plastic were placed floor to ceiling to localize the dust and debris. Sheets of protective material were placed on the floor. Everything was done in a professional manner. The supervisor of our project, Edgar, was remarkable in watching over the project and being there whenever needed. Sourcing of materials. KM can provide pretty much everything you need with regards to cabinets, fixtures and some appliances. The quality of all materials from KM was excellent and so much more convenient than searching it out on your own. I have to add, however, that their recommended appliance source, A-1 appliance, was very disappointing. A-1 failed to order our rangetop despite it being paid for well in advance, and their installers were incompetent and rude. Our project foreman, Edgar, intervened and was a lifesaver in getting a rangetop in time to prevent a major delay, and in fixing the poor installation provided by A-1. Cost. We had many estimates for our remodel and KM was far from the highest. Their estimate was very accurate and very reasonable considering the quality of work, convenience, and the speed with which the work was done. In summary, Kitchen Mart stands way way above the pack when it comes to the often tedious and stressful process of remodeling your home. They offer a one stop solution, do superb work at a reasonable price, and complete the work in a very timely fashion. We plan to have them do our bathrooms and in fact would not consider anyone else.

Do not use this business! You will regret it to the core of…read moreyour existence. Y O U H A V E B E E N W A R N E D ! You will NEVER see your property again! I filed a complaint with the Better Business Bureau. The Chamber of Commerce is next, then City of Sacramento. The Sacramento Police have offered to be on a "civil standby" when I decide to show up at 5111 45th Street and attempt to retrieve my long lost property. Just so the public knows of my never ending frustration, I texted Bruce asking when I can pick up my knives ... Dec 30 - no response Jan 9 - no response Jan 14 - no response Jan 26 - no response Feb 2 - no response Feb 22 - no response Feb 25 - no response Feb 26 - no response Mar 5 - no response Mar 7 - no response Boy, isn't that frustrating for the customer! I've called and left voicemails which have NEVER been returned! Jan 4 Jan 9 Jan 14 Feb 7 Feb 26 Feb 27 Mar 5 It's been 3 months and I WANT MY KNIVES BACK! I literally cannot wait to read your excuses for ghosting me. Just tell me when I can get my knives. I don't even want them to be finished.

Follow up review and update with Bruce; TNT Cutlery and Restoration. Solid 5 star service,…read morecommunication, knowledge and integrity if I can rate that as well. Excellent service in that Bruce discussed the challenges surrounding the knives in question and overall I was very satisfied with the experience. Communication was great as well. Bruce responded quickly and was also very personable. His knowledge of cutlery was definitely in the "expert" category. His selection of kitchen cutlery was also amazing! If you are looking for some exceptional kitchen knives, etc TNT is your local business that can meet your needs. Bruce knows his art and it's obvious he's a business owner that is trustworthy! Thank you.

We just had our porcelain bathtub done and we are so impressed with the final results, Tony is…read morepolite and professional, he came in and got busy right away, he is a credit to his craft. Our tub looks brand new, my wife is real happy, The customer service is handled by Tony's wife Tina and she returned my phone calls and texts expeditiously, Tony said he would be at my house at 0900 hrs. and he was the @ 0855 hrs. as a veteran I appreciate being on time. We hit a home run on this decision, if you ever need any porcelain or fiberglass work done this is the team to contact, what a pleasure. Thank you Tony and Tina for a job "Well Done"

Anthony did an awesome job on my old bathtub. He was careful to prep all surfaces in the bathroom…read moreand left the job clean and immaculate. My tub shines like new. He did such a good job that I rehired him to do a shower stall in the smaller bathroom. Excellent. It's been six months and all is well. BTW...Anthony is a very personable man and a pleasure to do business with. Thanks Anthony!!!

Brothers has been around for ages. If you need a hard to found part. They most likely have it…read more Don't let plumbers tell you the part no exist. Chances are Brothers has it.

This was place was very helpful, in both the task we needed to complete and helping figure out what…read moreelse we needed. Would gladly go to them again

We came in hoping for an extensive amount focusing on kitchen wares and supplies. Although there…read moreare quite a bit of selection, however the quality is a little inferior to the price. We ended up making a few rounds and left empty handed. So something to consider about they have a huge store and parking lot at the middle of Little Saigon, but as we entered there were only two Latino people operating and stocking the store. Hopefully it quite because they are still having their grand opening. Definitely lacking of quality products and services. Hope it will improve in the future.

I love this store! They have a great selection of kitchen and home items that I'd never find other…read moreplaces. The quality ranges depending on what you are in search of. Personally, I really like their selection of curtains and rugs. They also have inexpensive trash cans, which is funny to say, but why the hell are trash cans so expensive now? Anyways, the 1 star ratings baffle me.

I've always loved Williams Sonoma and have purchased many small appliances there over the years --…read moreBreville Touch, Breville Smart Oven, Le Creuset, and more. My husband and I visited the store today specifically looking for the Aarke electric kettle. While we didn't immediately find it, we spent time walking around the store. There were five employees working and only one other customer. Despite this, not a single employee acknowledged us or offered assistance. One employee stocking utensils even nearly hit us with a cart without saying anything. As we were leaving, I told my husband we'd be purchasing the kettle directly from the manufacturer instead -- and he knew exactly why. Only after I said out loud, "not a single person," did an employee finally ask if we needed help. At that point, we declined and left. Disappointing experience from a store I've otherwise been loyal to for years. Customer service is what sets in-store shopping apart from online, and unfortunately, that was completely missing today and will be the reason I won't be shopping here anymore.

Yikes! A lot of unhappy Yelp reviewers for sure. Most of the negative reviews seem to target the…read moreW/S online purchases. Which of course has nothing to do with this bricks and motor store. My experiences have always been positive. Located in the beautiful Pavilions Shopping area, Williams-Sonoma is a fun place to wander around and look at all the fun and interesting merchandise. Especially during any holiday season. Which is why I was there recently. Thanksgiving and Christmas table decorations were on full display. Beautiful dishes, candles, and all the accessories that make for a stand out setting with which to serve your family and guests in style. Along with the seasonal inventory, the usual suspects are always there too. Every type of high end coffee and espresso machine you did not know you need. Mixers, kitchen cooking pots, linens... the items are endless. Let us not forget the seasonal food items. Peppermint bark!!! Yum. I ended up buying the cutest snoopy coffee or tea cup as a gift. I also had my eye on a Nepresso electric frother. Santa... are you reading!?! Everything is laid out in an organized manner. Like things all together. Good lighting. No complaints. I was immediately greeted when I walked in. Customer service has always been first rate in all my visits. As it was that day. BTW: W/S will be moving from its long time current location to the front entrance of the Pavilions where Talbots used to be. Looking forward to that. Speaking of online ordering on the website... I have never had an issue. Every Christmas I online order their fabulous croissants as gifts. They are killer and people go crazy over them. They are delivered on dry ice. Bake them and serve hot. Soooo good! Try them. You will not be disappointed. Holiday items are in full swing right now at Williams-Sonoma. Come take a look. Cheers!

I wish they separated customer service from supplies. There's no question that as a supply store…read morethis is top-of-the-line. Customer service however is another issue, especially with the parts person named Bill. He is rude, condescending, and can care less about the customer experience.

This place is phenomenal! The staff is both knowledgeable and friendly. I highly recommend this…read moreestablishment for all your plumbing needs.

Highly recommend this place, friendly staff and has many options to choose from. The only down fall…read moreabout this place is that there's no pricing on more than half their products, so you don't really know how much it is. I recommend you pick your items and ask for the pricing at one time. Friendly tip: they do allow you to check out the tile pieces with a deposit. You can use the deposit towards your purchase or get a refund when you return the tiles. Overall, this is a nice place to check out if you're renovating.

Pablo helped me. I came in and was looking around and he came up to ask if I needed help. I ended…read moreup getting the MSI ever life in chestnut canyon. They also had very reasonable prices! Much cheaper than if you go to Home Depot, and floor & decor (which I was going to before) I got flooring for $2.49 per sq ft for waterproof 20mil wear layer! Much cheaper than the $4.49 NuCore I was getting at floor and decor that had extremely fragile click in corners and not flexible at all. I will add picture after installation and maybe a year later to show how the floor held up. Also when my husband picked up the flooring someone helped him Load it in his truck

I had a great experience with Express Reface. I loved how fast everything went and love my new…read morekitchen!

Express Reface did a suburb job on our kitchen cabinets and quartz countertops. The entire job was…read morecompleted in four days as promised. Their pricing was much more competitive than other companies we contacted for the same service. The entire crew from Express Reface, demolition, painting and installation were efficient and professional. The crew from Marble Palace were also very professional and meticulous when installing the new countertops. There was a slight communication error with the counter backsplash size but Leo from Marble Palace immediately resolved the issue to the customers satisfaction. I highly recommend Express Reface for their professionalism, value and timely devotion to the project to get the job done quickly.

My mom and I were shopping for new kitchen countertops and our installer brought us to here. I felt…read morelike they had a wide variety of options to pick from, but I was told by a family member that this location is significantly smaller than other locations. Funny enough, I felt overwhelmed with options while walking around. Although, I didn't know exactly what I wanted and was just browsing. So do your research and go to the location that's best suited for what you're looking for. Aside from countertops, they also offer cabinets, handles, sinks and faucets. You can definitely get everything here if you wanted to. The workers were all really nice and helpful. They worked with us and the older gentleman even gave us a free soap dispenser. We picked out 3 quartz pieces and paid for them that same day. They held them for us until we were ready for installation and when our installer picked up the pieces, they were still in great condition. Our experience was reassuring and I'm sure we'll be back for my countertops as we continue to remodel our home.

This place has a small variety of granite, customer service is ok, if you're looking for certain…read moretype of rock, they'll send you to a different location across the city. When I tried to call them, they never answered. Phone calls were a struggle, I had to time my phone calls perfectly, because they would never pick up. When I purchased the rock, I verified with 3 different people, I asked if I can return in case it didn't fit in my space, and all 3 people said yes. I went ahead and purchased the slabs I needed, and sure enough, the slabs didn't fit. (And this was after an estimate that was created in store...WITH THEM.) So I asked if I can return all the slabs, I hadn't even loaded any of the slabs on my truck or anything, meaning, they were completely untouched, sitting at their place...when I asked for a refund, that's when they decided to tell me about their return policy, which includes a 25% deduction of your refund, so instead of getting my full money back, I ended up losing 300$ because they didn't care to mention it in the first place. Again, I had already asked them prior to purchasing, so why they charge that, I have no idea...go somewhere else for your granite.