My husband and I tried again Thanksgiving weekend. We were seated promptly. 20-25 minutes go by and nothing. The room was empty except for two other tables. The room filled quickly orders, drinks were done promptly and some had food. We were still waiting. I went to ask the hostess and she was polite but just bewildered of what do I do now. Again, 10 plus minutes later 6-7 people standing around and not even a glass of water. We walked out. We are done. Please, Brookhaven needs a new manager or retraining needs to happen! read more

For starters, I KNEW Better than to come here. I didn't want to. But my husband, for whatever reason, wanted to give it a shot even though the reviews or not good, our other experiences are NOT good but here we came anyways. I told him as we pulled up how I knew we were going to wait for Atleast 30 minutes just to sit down and Atleast an hour to eat. I was right. The 15 minute wait turned in to a 35 minute wait. Once we sat down, we waited 10 minutes for a server, which was fine. We waited Atleast 10 minutes for drinks which were carbonated and water. Then, we had to wait about 15 minutes for the waitress to come back to even tell her that the sweet tea was awful at which point she told us that is how ALL the sweet tea is in the back. We were server our biscuits 30 minutes after we sat down (3 in a basket) and then we're told they didn't have anymore when we asked for more since we were waiting so long for food. 10 minutes later she came out with 2 biscuits only for me to find hair in the biscuits. This was just about the final straw. We waited on our server to come back out so we could tell her but she didn't. After we had waited a total of 55 minutes (starting when we were seated at the table) we got up and left. And just like last time, we went across the street to Waffle House. Bottom line, service in Brookhaven at most places is crap but Cracker Barrel really is the worst. Management is awful and nowhere to be seen. The food is mediocre. Service is slow. A waste of time and money read more

Cracker Barrel - Hard cold butter that you can't spread. Hair from Someone in the kitchen since people don't like to wear hair nets anymore - Convenience Stores Near Me - Brookhaven, Mississippi

Headed to the Cracker Barrel for lunch after church. They were packed, but the wait wasn't very long at all. Food was delicious as usual. We had blueberry pancakes, French toast, home style chicken, & chicken pot pie. Alycia was our waitress & she was AWESOME!!! So friendly & sweet. Ask for her when you go. Management needs to hire more like her. Only negatives were the lady next to me that kept throwing crumbs our way then the "service dog" that replaced her. I'm not one for pets in a restaurant unless they're for a blind or PTSD veteran. This froufrou doggie did not seem to qualify. read more

Food was not what I remember. I want to k ow how they make pancakes crunchy... even after being soaked in syrup for 20 minutes. Latte- take it off the menu. Scrambled eggs were not quite done. Bacon was done. (Yay) We had to ask for utensils, napkins, and never got a tea refill. Service was Ssllooooow. Waitress was nice and friendly. read more

I go there once a week. The staff is always friendly, the food is always great. Appreciate the measures they've taken during COVID-19. It

Filthy!!! The chairs and floors are sticky. The tables aren't being sanitized and the dishes are not clean. This place needs a serious deep cleaning. Staff should also pay attention and not bring coffee cups with hair backed in the rim to a customer's table. read more

We have ordered takeout 3 times over the last month or two. Two of those Three times, our order has been wrong. Tonight, I ordered chicken and dumplings with green beans, okra, and hashbrown casserole. I received the dumplings with only two sides, greens and corn. My son was also missing his milk. The food was mediocre. The only reason I'm giving them 2 stars instead of 1 is because of potential COVID struggles, but I feel 3 shots is enough. We love Cracker Barrel, but we won't be back for awhile. read more

Once again the service at the Brookhaven Cracker Barrel is living up to its reputation. Bad service. I am so tired of going in that restaurant in the evening and getting a server who is incapable of performing simple tasks. 1. She walked by our table twice in the 10 minutes before she acknowledged us. 2. We asked for biscuits and cornbread, she brought our drinks and food to us and no b or c. 3. I asked for a knife and my husband asked for some more tea. She walked by us three times and I had to stop her and asked her again before I finally got my knife and my husband got a refill. Oh and we finally got our cornbread, but no biscuits and no butter. 4. Left the table after waiting 10 more minutes for a ticket...which we never got...and walked by her leaning on a customers table having a chat. Sometimes after a long, tough week it's nice to just go out to dinner, but not tonight. They need new management. read more

If you like good barbecue this is the place to go. It is not a sitdown restaurant, but it is well worth a visit.