I had a wonderful experience at this auto body shop! After my car's plastic underbody shield came…read moreloose, the oil change shop across the street referred me here. The manager was very kind and generous, offering to help if it was a simple repair. Mr. Khao took care of the problem, and the repair looked really good! I truly appreciate their kindness, helpfulness, and professionalism. They turned a stressful situation into a very positive experience. It's refreshing to find a business where people are willing to help and take pride in their work. Thank you to the manager and especially to Mr. Khao for the excellent service. I highly recommend this shop (what a hidden Gem!!).

Still going to John's with my second car now. They are more amazing than before with two female…read morestaff members in the front the place is running a lot smoother and easier to get ahold of shop. Prices are still great and so is the service. Highly recommend

I just found out about these guys but I can already tell I will be coming back here…read more Had them replace a section of bent exhaust and they did a great job, mandrel bent tubing done the right way. They also informed me of a noise that could have been something serious leaving me stranded in the future, which I appreciated. Had them do that work as well, full repair wasn't needed after I approved to have the whole thing replaced so I know I can trust these guys. Glad I found full automotive shop in Elk Grove that is my go to!

Charged me $160 to top off my brake fluid. Also, they don't take credit cards? Time for me to find…read morea new shop.

I have been here a few times in the last few years. good service and workmanship. 1968 truck, not…read morea problem for them.

I've used Automotive Solutions a few times so far for my old Duramax and my current 6.7 CTD. I…read moreusually try to do most of my work, but sometimes life gets in the way. Every time, they have come through, done what I needed them to do, have been honest in their assessments, and were upfront about the cost, time to do the work, and everything else. Valerie is a pleasure to talk to, deal with, and just BS with. They're good folks over there and I truly appreciate having a reliable and trustworthy mechanic, especially a diesel mechanic, close by!

I bring my car here (Chrysler and GMC) for full brake service, full A/C system maintenance, and…read moregeneral maintenance services. They do a fast, clean job at a reasonable price. Highly recommendable. Llevo mis autos para cualquier servicio, como frenos, sistema de A/C y servicios generales de mantenimiento. Hacen un trabajo rápido, limpio, y a un muy buen precio. Muy recomendable!

The integrity and quality of work from Miguel and this business have completely lost all my trust…read moreand confidence. I gave him my car overnight to work on a repair and the next day my car battery died. Miguel replaced my battery and made it seem like I'm the one who caused my car battery to die when I did nothing out of the usual. No lights were left on and my car was turned off. NOTHING. He also said he gave me a "better battery that conserves energy when the car is at a stop". WHAT A JOKE. Well, months later the battery died on me in the morning. The AAA mechanic came to my aid and replaced my battery only to tell me the truth saying I was given the "WRONG BATTERY FOR MY CAR." The AAA mechanic specifically said "yeah, the guy used the CHEAPEST, MOST GENERIC battery". The AAA mechanic gave me the proper battery and said the right battery should last me a couple of years, not die this quick like the one Miguel gave me. He showed me the right battery in comparison to Miguel's. He said my car's battery is not supposed to turn off when I am at a stop, which is the exact thing Miguel said made my battery better because it "saved energy". Wow. I relied on this business's professional judgement and got disappointed by the outcome. I feel completely misled. The AAA mechanic said the shop was not upfront about how the overnight repair would most likely give me battery problems and said he's seen a lot of stuff like this and that's why he has the job he has. The mechanic said I got lucky it didn't die on me while on the freeway or in the middle of nowhere because I obviously would be more susceptible to an accident or danger. WOW. What did this business do? 1. Miguel did not mention any possible complications with the original car repair. 2. Made me pay for a more expensive battery when really, according to another mechanic, he gave me "THE CHEAPEST, MOST GENERIC BATTERY". They got overpaid and I'm out at least $1,000 by the end of it all bc I had to pay for the original repair, a new battery by this business, and then another new battery from AAA. I never write bad reviews because I believe God sees all and takes care of it, and ppl get back the energy they give out into the world. This is my first ever bad review bc I am just appalled and angry a guy would do this to someone's primary form of transportation and don't want this to happen to anyone else. I do not trust this business and its employees to care about their customers and give quality work.

Our vehicle's engine seized on Hwy 99, so I had it towed to the nearest AAA repair shop. They…read morequickly assessed the problem and gave me a call. The vehicle would need a new engine, but, I was told, my car was part of an extensive recall that extended the warranty to 15 years/150,000 miles. My car was 10 years old with about 57,000 miles. "You will probably qualify," the AAA mechanic told me. This all went down on a Friday afternoon. AAA had no problem holding the car over the weekend so I could arrange another tow to the dealership on Monday. There's no doubt their written assessment of the car's engine seizure and printout of the warranty extension, which I presented to the dealership, helped make my successful case for a warranty repair. And through it all, AAA Elk Grove Bruceville Auto Center was professional, good-humored, and communicated clearly. Highest recommendation.

The service advisor I dealt with was Jerry Vazquez, with additional involvement from his manager…read more I ultimately paid $410 in storage fees and $210 for diagnostics, totaling $620. October 28 : Vehicle Drop Off My vehicle was towed to the repair facility at approximately 8:30 PM. The facility was already closed, and the vehicle arrived outside business hours. October 29 : Diagnostic Authorization Jerry contacted me, and I explained that I suspected a coolant leak. He offered a diagnostic service for $210, which I authorized. October 30 : Pricing Discrepancy At approximately 8:31 AM, I received the diagnostic report. Jerry contacted me and informed me that my vehicle needed a radiator replacement. When I asked about the cost, he quoted approximately $1,200 for the radiator replacement, including parts, labor, and taxes. With the $210 diagnostic fee included, the expected total would be approximately $1,410. I called Jerry back at approximately 2:47 PM to confirm the pricing and discuss proceeding with the repair. All of a sudden, Jerry changed the radiator replacement price from approximately $1,200 to $1,400. With the diagnostic fee included, the expected total should have been approximately $1,610. However, he proceeded to quote me a final total of $1,724. When I questioned the discrepancy, Jerry insisted, "That was what I told you before." I strongly disagree. I specifically remember him quoting approximately $1,200 for the radiator replacement alone, including parts, labor, and taxes. My father and I decided to seek a second opinion from another AAA repair facility at 8106 Orchard Loop Lane. They quoted us $1,155 for the radiator replacement, including parts, labor, and taxes. This was considerably more competitive than Jerry's revised quote. I understand that storage fees may apply under certain circumstances, but I believe this particular day should be treated differently. I do not believe I should have been financially penalized for questioning a price change October 31 : Saturday I was occupied throughout the day, so there was no communication with the repair facility. I acknowledge that this was a day the vehicle remained on their property. November 1 : Sunday The repair facility was closed on Sunday. I dispute being charged storage fees for this day. November 2 : Confrontation Over Pricing and Storage Fees My father and I returned to the facility to speak with Jerry about the price discrepancy. I explained everything that had happened, but Jerry denied my account and remained adamant that the original quote was $1,724. We were then confronted with $410 in accumulated storage fees. I strongly disputed this amount. I felt that only one $150 storage charge should have applied at that point. Jerry had never mentioned a $150 daily storage fee during our initial conversations, to my recollection. I only became aware of this charge when we returned to the facility. I also contacted the other AAA repair facility I mentioned earlier, and they informed me that their storage fee was $25 per day. My father and I ultimately decided to have the vehicle towed to the other repair facility. However, Jerry informed us that the vehicle first needed to be put back together before it could be released for towing. He said this would be completed the following day. November 3 : Interaction With Management My father and I returned at approximately 9:30 AM to speak with the manager. I even requested that management review any available phone records or recorded conversations to clarify what had originally been discussed. I was told they did not do that. I cannot verify whether any recordings existed, but I was disappointed that management made no apparent effort to investigate the disagreement. What made the situation even worse was the manager's behavior. He visibly became upset, raised his voice, and THREATENED to have my vehicle towed to an impound. From what I recall, his exact words were along the lines of: "I'll call up a tow right now and have it sent to an impound. Try me." At one point, the manager brought up how Jerry was supposedly one of their best service advisors. I responded by mentioning the negative reviews I had seen on Yelp. The manager then dismissed Yelp reviewers by saying: "Yelp's filled with a bunch of crybabies." I ultimately paid the $410 in storage fees and the $210 diagnostic charge, totaling $620, and had my vehicle towed to the other AAA repair facility. Final Thoughts : I cannot recommend this repair shop based on my experience. If you're considering bringing your vehicle here, I strongly recommend getting a written estimate, clarifying all potential storage fees in advance, and documenting every conversation. As long as Jerry Vazquez and this management team continue handling customers this way, I would personally take my business elsewhere.

This was my first time using this business. (aka "Mechanical Solutions and Repair")…read more I had been having an intermittent electrical problem with my 20 year old sedan. Miguel had me come by first thing the next morning. When I arrived , he listened tome when I detailed the history of my car having no-start /no crank problems off and on for the past month. He listened, and told me that he would look at it immediately but did not want to promise anything. I told him that I'd brought a book and I didn't mind waiting as long as it would take. After 10 minutes, he'd found the problem: a previous new connector to the battery had not been properly secured. It was loose and moveable. Miguel added a couple of washers to snug the connection, et voila! Repair was done! I am extremely pleased that it was diagnosed and fixed so quickly. I am going to be coming back here for all future auto maintenance needs.

I was having problems with my car starting. It was intermittent. Took it to the dealership, hoping…read morethey would run some diagnostics. Instead, they sold me a battery for about 3x what I would have paid anywhere else. But the battery was six years old, so I figured what the heck. This did not fix the problem, which got worse over time. So I started looking around for someone who specializes in auto electric. Found CAR&E. Jorge gave me instructions for dropping off the car when he's not there and leaving a note. He called me a couple hours later. He'd found the problem and gave me an estimate. I agreed to the repairs and picked it up later that day. Everything was professional and honest. The estimate was 100% accurate and the job was done very cleanly. All in all, a great experience.

Knowlegeable, dependable and friendly staff. I like taking…read moremy car for servicing needs because it is close to home and so far i have not had to take my vehicle back for shoddy work. They also provide Lyft services if you need a ride home.

I didn't realize AAA had an auto repair spot until my neighbor told me and took me there to do…read morerepairs on my Subaru. They did a diagnostic test per my request and emailed me a detailed report, along with pictures of their findings. I ended up getting my wheel bearings replaced, along with a wheel alignment which took care of the main concern of a humming noise. My vehicle is 13 years old, and this was the first major issue I've had. The rest of the items weren't pressing and I will do them later as money permits me. I will definitely use them again. In fact, they are within a 2.5 walking distance from me. They offered me a ride to and fro, but with the weather being nice, I opted to walk. Lastly, the customer service was top notched, and the prices were lower than 2 other places I went to. Check them out. You won't be disappointed.

Just have to send out a GREAT shout out to Pat at Elk Grove Auto Clinic…read more My wife and I have been going to Pat for around 30 years and this place and Pat are fantastic. He is the most honest and straight forward business person there is. His knowledge and expertise is untouchable. Pat Ramel is absolutely tops in our book. R. & L. Sharp

I appreciate that Pat was able to fit me in quickly, once he returned from being away. He is very…read morenice, and friendly. I appreciate that he is a small business, that I would rather support instead of a corporation. Pat was very pleasant to speak to and gave me a thorough description of what he checked.