Had lights on on our dash. They tested and stated we needed a new dpf system. Also had to be…read moreupgraded and get new engine plate from EPA. 6 days later get into shop for repairs. Said we were done and ready to go. Paid almost $3000.00. Get into truck and same lights are still on. Went back inside to ask what the hell? Several minutes later they say we need a new turbo. At least another $6000.00. One mechanic says it is spinning to fast and another later says to slow. They don't know what they are doing. They just want to replace expensive parts and hope for the best. Don't go there!

Got in when scheduled. Next morning at 7:30 am. They did 2 recalls (campaigns). Took less than 3…read morehours. Office and service help we're professional. No cost to me. I helped them locate controls on my motorhome they would not know where to look. Safety conscience people. Would recommend.

This shop is full off unprofessional advisors who belong no where near an auto repair shop. I…read morehighly recommend to choose any other transmission shop in the Joplin area other than these clowns. Save yourself the headache & waste of time. If I were able to give a 0 star rating, I would.

A shout out to Don and his crew! Just like several years ago they took great care of my repair…read moreneeds the other day. Still the same dependable and honest service I remembered. I was called several times throughout the process and kept informed as to the problem and fix. Will I use them again? You bet your sweet bippy I will!! Kenman.

I'm new to the area and I, like everyone else, was looking for a place that did good work and was…read morereasonable. I found it. They do excellent work and are very friendly and helpful. The service consultant, or front desk guy as I call him, was so helpful at every step. He is Eric Fleming. He is very friendly and helpful. I am not real tech savvy and he even helped me apply for a loaner car, They needed information on my insurance on the computer. This guy must put on 20 miles a day on his feet. He is at the front desk, then he is in the shop, then he is in the office, and then he is outside getting the car ready for inspection. Eric, the mechanic who checked my car took me into the auto shop and showed me what had to be done and why. He also wrote up the estimate. Very good service. Then Rich came out and went over the estimate with me. Also very good service. I told them I had to think about it. There was no high pressure. There wasn't even low pressure. So I decided to trust them and I am glad I did. Then I had a problem with the loaner car. It was my fault not the cars. So I called 360. I told them the problem and Eric F. said he would send someone to help me. I was about 10 minutes away from the shop. In less then 15 minutes Shane, the owner of 360 showed up. In less then 1 minute he had the problem fixed. He was so polite. I apologized for my ignorance and for bothering him. He said it was no bother and he wanted to go for a ride anyway (he came out on his motorcycle). He was very understanding and kept reassuring me that I wasn't a pain in the butt. So everybody I dealt with there was very helpful and polite. This is where I take my cars from now on.

Took my car in to find out why it wouldn't start after it ran out of gas. They told me it had sugar…read morein the gas because they checked for pH level, which indicated sugar. Internet said sugar does not have a pH value and would not prevent car from starting. There would also be a kettle corn smell when running. I did not believe that since I had a locking gas gap so I checked the gas tank myself and it had water in it from the damaged gas can I used when it ran out of gas. The gas can had mostly water in it instead of gas. Easy fix compared to their $1600 they wanted to fix it. Water does have a pH value.

We had an issue on the road and was in the middle of nowhere. The truck shook so badly didn't know…read moreif we would make it. Called Goodyear in Joplin. Spoke to Nick on the phone went over there. He truly is a superstar and the only phrase that comes to mind is amazing customer service.They took the time to go through everything and repair our vehicle. Unbelievable service just the best experience ever wish we had one of these in Branson. Not to forget these of the staff was amazing and friendly!! Thank you so very much!! Peter and Stacey Ford

We had a tire blowout on our camper trailer this morning (2nd blowout this week and we were already…read moreusing the spare) and no tow service could assist us with repairs or a tow on a 33' camper. Progressive Insurance outsources their roadside service and the service is horrible. We called Goodyear in Joplin to see if they had 4 tires to replace the dangerous Westlake tires that exploded and if they knew any roadside/tow service that could help us. RD at Goodyear was a saint! He had the tires we needed and personally drove 40 miles to the camper, removed all 4 tires, drove back to Joplin to mount the new tires and 40 miles back to the camper to put the new tires on our camper. Best service anyone could ask for - there aren't many good customer oriented service people as good as RD! Thank you so much for your caring and compassionate service.

This establishment provides both well qualified, knowledgeable staff memebers and top-notch…read moreprofessionalism. My vehicle was registering a check engine light code for traction instability. When i took my vehicle into K&C auto, they quickly identified the true issue with my vehicle and that the real problem was indirectly prompting an error cord due to what really was wrong. Not only was the problem detected, the issue was fixed and rectified in a superb timely manner. The efficiency and the cost was both great and fair. I highly suggest that people see this establishment for their automotive needs.

My experience was great. My insurance took longer to approve…read morethe repair but thats not the shops fault. After repair approval the repairs were completed ahead of schedule. The shop returned my vehicle to better than pre accident condition It only cost my copay I had agreed to in my insurance policy

I had my door replace by them and and they never replace the lock on the door to match my key for…read morethe car...And they will not return my call to fix it right so basically they ripped me and my insurance company off....they do not complete their job...now I have to take them to court

I've Known Larry @ Top Tech since 2012 when I lived in Joplin…read more He always knew what was wrong with my cars and never "sugar coated" his recommendations. When we moved in 2017 I missed his shop and his advice and expertise. Just came back in 2020 to pick my '74 El Camino out of storage for transport to my present home in Florida. Again Top Tech was there to bring the "Blue Beast - 454 engine back to life and roadworthy. Than you Top Tech and Larry for the many years of great service at competitive cost and on time with a smile! Olaf Hansen Port Charlotte Florida

I've taken my care to Top Tech since I moved to Joplin 3 years ago. They've always been fair…read moreregarding price and prompt regarding service. I highly recommend Top Tech auto.

I have an older 2015 Maserati Ghibli S Q4 that desperately needed a 4-wheel alignment. I live in…read moreNorthwest Arkansas and finding a shop that is "qualified" to work on it proved to be difficult. I knew that a Maserati dealership is up in Kansas City, but I typically avoid going to a dealership if at all possible. I kept doing my research and eventually came across PHP Specialists! I was able to schedule the service, and they were able to get the alignment back into spec. They will continue to be my go-to shop.

PHP came through! While driving through Joplin on my way from Texas to Missouri, I had a rear…read moresuspension issue on my CLS 550 Mercedes. Not only was I able to speak to a mechanic on a holiday weekend (he just happened to be working on the weekend) but I was able to get the parts and service I needed at a great price. I spoke with Matt the owner and he was able to move the schedule around so I could make the trip again, return a rental car, and get back down to Houston, all within a week. Thank you Matt and PHP! Houston, TX