I discovered Fragile Heart CPR by searching for IN PERSON classes THROUGH AHA, only to sign up &…read morefind out "due to covid, it's virtual." What should normally be $85 (on average) ends up being $125. I only agreed to this bc the 'closest' IN PERSON locations aren't so close. You receive the link for the videos and exams after you pay and they ship the box with inflatable "manikins" (mannequins.) *see attached photos* The AMBU bag doesn't even line up, there's no rise/fall of the chest. Not that it matters, you'll just say "give breath, look for rise/fall of the chest, continue with compressions" during the skills test part. You get a bracelet that blinks red until you've reached the desired compression rate and then it flashes green. There's nothing given for AED, you just need to state where to place the pads. They claim free shipping to send the box to you (so why am I charged $125?) and then to send it back -- YOU have to pay ($15.50) to do so-- unless your postal carrier advises you of the correct box to use and it will still get there the same time and you get a tracking number ($10.50 ***if in PA.) I will say this: any time I sent a text, I received a response within 24hrs. I received my card-- which is/was the goal, but I just don't like the idea of BLS classes being VIRTUAL and more costly! It doesn't make sense and it seems unprofessional. Also, upon returning the package, I learned that ANOTHER one was delivered to me. My postal carrier and I REFUSED the shipment. I called the company, they advised that there are no additional charges that sometimes more than one package goes out for the same person. Now you know what to expect. MAKE GOOD CHOICES! (Read: make a better choice than I did. Unless you like having stories to share with your friends.)

Communication has a lot to be desired and maybe it's because everything is virtual now, but I…read moredidn't have a good experience for $125... I received my CPR card which was the whole point so for that I will give one star

This is THE BEST place to earn your CPR certification in Pittsburgh! Mike is a AMAZING instructor,…read morevery professional, and his class was EXCELLENT with following social distancing rules. Really paced nicely, easy to follow, quality and current manikins for the practical learning. The location is GORGEOUS, which is a nice change of scenery from the regular classroom atmosphere. I appreciated the free coffee and hot chocolate, beautiful facilities, etc. At the end of the class we all received face-shield keychains! Thank you so much Mike, I will be seeing you every 2 years!!! -Shay

From the owner: Providing quality BLS (Basic Life Support), CPR and first aid training certification training for…read morePittsburgh, Pa

Canceled on me 12 hours before class start time. Online learning already completed. Very…read morefrustrating experience and they didnt even automatically refund me. Still working on refund

My workplace was offering CPR/AED and First Aid training and certification through the Red Cross…read more I decided to volunteer as a representative of the company. I honestly didn't realize how expensive these training classes are without the funding from my company. However, they see the benefit in having several employees certified in case of an emergency. The class took up the better part of a day and consisted of classroom training, hands on training IE mouth to mouth resuscitation on the torso "dummies" along with proper procedures on how to operate the AED machines, and some roleplaying with other volunteers. I found the instructor to be incredibly informative and engaging. She certainly maintain a level of competency, and kept the classroom structure flowing from one topic to the next. We covered a lot of ground in those 6 or so hours. Everything from preforming CPR, and all the steps surrounding the act itself, to the proper use of a defibrillator, how to handle a person in shock, breathing emergencies, diabetic emergencies, seizures, strokes, muscle, bone and joint injuries, concussions, environmental emergencies, anaphylactic reactions, chocking procedures, poisoning, burns, and bleedings. I will say after all that I have a new found respect for those in the medical community, and other lay responders. There are many steps to help determining and intervening in an emergency situations but a lot of it comes down to common sense, and observation. I am happy I had the opportunity to take this class and now am knowledgeable of how to react in an emergency situation, I still really hope I never have to! Great class, just wish it was a little more affordable for the classes if you were taking them without financial support.

Nice facility filled with supplies and support for all emergency situations…read more Volunteered for an immigrant health fair at the facility. Lots of space and laid out for any event. Thankful to have a large support base in our city.

Very illustrative! Instructor as well as video instructors key in on the specific detail…read moreinstructions of what to do. Practice of the technique under the instructor's supervision makes learning what to do and how to perform CPR easy to learn. The class is very motivating and inspiring ! Highly recommend for everyone!

From the owner: Hands Over Hearts CPR is a Training Provider for American Heart Association, American Red Cross &…read morealso PQAS Certified. We offer same day certifications & private, semi private, individual or group classes at one of our 4 locations! Same day classes also available on most days.

For three times over four years, I have been a customer of Start the Heart. Every two years, I…read morerenew my Basic Life Support (BLS) Provider certification here. Other classes include ACLS, PALS, bloodborne-airborne pathogens, and pet emergency training. I used Start the Heart's website to search and register for a 3-hour in-person class. The owners, Brenda and Scott, emailed reminders about the date, time (to show up 15 minutes early, because people who arrive to class late must reschedule), location (in the back of the building), and requirements such as bringing a paper and pen. The first two classes were taught by Brenda and Scott, and my most recent class was taught by their employee Kelly. All three possessed a great amount of knowledge about CPR for adults, children, and infants; how to use automatic and manual AEDs; and how to perform abdominal thrusts and back slaps for people who are choking. The students watched videos, practiced on mannequins, and answered questions orally. At the end, we took a written test. If we passed, which I think that everyone did, then the American Heart Association emailed us our BLS cards. The cost for the entire class in 2025 was $75.

I highly recommend Start the Heart. The owners, who are also the instructors, provide an excellent…read moreclassroom experience, and it was by far THE BEST Infant/Child/Adult CPR/First Aid class I've ever taken in my entire life! I took the class on April 28, 2024, and I was extremely satisfied with the educational experience that Brenda and Scott provided. The class was extremely well organized, informative, and thorough, including hands-on training. From the time I first called to schedule the class, Brenda put my mind at ease. And during the class, Brenda and Scott were patient and understanding while answering students' questions. They also took all the necessary precautions in cleaning and disinfecting all of the equipment that was being used. I was extremely pleased with this most wonderful course, and I think you will be, too. And as an added bonus, you receive your CPR & First Aid certification card on the same day before you leave. If you're looking for a great CPR/First Aid class, look no further! This one is by far the best in the greater Pittsburgh area IMHO.