The last time I came here I think I was just lucky. I had a student who was enthusiastic, passionate, had good communication skills and did a good job with my hair. My trip here last week was the total opposite and I was very disappointed.
I know these are students but there should be higher standards implemented as well as more enthusiasm shown about the profession they're entering. For a beauty school it seemed like half of the students did not care about their professional appearance at all: jeans, hoodies, ill fitting clothing, dusty clothing (students are required to wear black). I was shocked to see one student not have her hair done at all. It was like most of them just rolled out of the bed and dragged themselves in.
The student who did my hair started at strong in the beginning by introducing herself and asking me what type of conditioning treatment I wanted to start off with. After that it went down hill: she initiated very little conversation and just appeared to be going through the motions. She used a DIRTY BRUSH on me that had red hairs in it and had a cloud of fine dust come from it with each stroke. When I told her not to use the brush on my hair because it was dirty she appeared flabbergasted. She knew that brush was dirty when she laid it out on her work station that morning. She cleaned the brush, it was then wet and she offered to use a small scrawny vent brush to blow dry my curly hair straight. Fortunately, her classmate- who was dressed nicely, chipper and who I had wished did my hair instead- had a clean and better brush to use.
After my hair was blow dried and cut (too much), I caught the student just in time about to flat iron my hair. That was not what I requested- I haven't straightened my hair in 2 years. She asked how I wanted my hair styled and I said I'd like two Dutch braids. The student did not know what the difference between a Dutch braid or a French braid. When I explained to her that a French braid is braiding over and the Dutch braid is braiding under, the instructor stepped in, stated that I was wrong and that braiding under is called a "a simple cornrow." Okay, whatever. At this point I was ready to go.
My student told me she was graduating soon. I wish her and her classmates luck and hope they continue to always learn, improve their customer service skills and get more hands on experience doing hair. As for me, I will look for a good salon that has someone with more knowledge and experience to do my hair. read more