Randy is such an asset to our company. We no longer have to listen to "Let me ask one of our…read moreengineers" and then wait days for a call back. Randy takes care of our issues promptly. He is very knowledgeable and an all around good guy. I recommend his services to anyone looking for IT assistance that needs it done promptly, correctly and at a reasonable price.

Green Mountain Geek and Randy Dupre have been nothing short of a miracle for our office over the…read morelast three years. Prior to his coming on board, technical difficulties for us were occasions to break down in tears - often. Now, we reflect back on those archaic days and wonder how we ever made it through. There's nothing Randy hasn't been able to fix when we've encountered difficulties. With multiple owned businesses in multiple locations, Randy came in and networked all our computers, provided us with cloud backup and security protection, jumps on our computers whenever we have issues, and gets us back up and running in no time, even coming onsite when needed to set up new computers and software. He's a diligent professional, has never made any of us feel ignorant, and his response time is amazing - even during an emergency 911 situation. Randy came highly recommended by a mutual business owner friend, and for that I am forever grateful. Everyone should have a Randy in their life. Turner Development Partners Ez Access Self-Storage

We hired Union Street Media to create a website in 2010. We were a start-up service based business…read morewith limited capital - initially we spent about $20,000. As a service based company we explained our needs and were told that our needs would be met. Aesthetically, USM did a good job, however the back end of the site was very difficult to manage, the site was extremely slow, incompatible with certain browsers, and full of glitches. We were paying $250 a/mo for hosting and support. To say the least, it just wasn't meeting our expectations. Over the course of the next two frustrating years, we spent in excess of $10,000 struggling to make our website, and relationship with USM work. Union Street Media finally proposed to convert our site to Wordpress to solve the issues they couldn't fix. This courtesy was offered to us for free. We were told the conversion would take a couple of months - we went over the full scope of work with their team and everyone signed off on what needed to be done. A contract was signed to this effect. 8-10 months later and we were still waiting for the conversion to be completed. Finally, they sent us a mock site to review. Not only did it not solve the issues we were having, it had LESS functionality than our current website. Meanwhile, they were consistently pushing us to sign off on the new website and send it live. We sent an email to the owner of Union Street Media, Ted, expressing our frustration. He called back telling us that this whole project was taking too long and we would have to start paying Union Street Media to complete it. Not only the that, Ted explained that all of their sites were moving to Wordpress and they would no longer be able to service our website if it wasn't transitioned to wordpress within a reasonable time. In short, if we did not pay them to continue the conversion THAT THEY PROPOSED, our site would be shut down. It was hard to believe that someone would intentionally put us in such a position in order to extort additional money. After several more conversations with Ted we realized he was uncompromising and we decided to terminate our relationship with USM, and ultimately terminate our business. Towards the end of this, just as an exploratory measure, we decided to try to build a new site ourselves, using Wordpress. With no prior coding experience whatsoever, we were able to have a working mock site up in less than two weeks. Ted told us it took them over 300 hours to convert our site. Six months later, after our business is folded and we've moved on, my business partner gets a call from a collection agency telling him we owe Union Street Media $1500 - FYI it costs $3,000 for USM to make our site interactive for cell phones, ipads etc - we paid half of that and refused to pay the rest when we saw that Ted was extorting money to complete our conversion. I couldn't believe it. This is my first negative review here on Yelp and my submission to BBB will also be a first. I believe yelp and similar sites are meant to help expose these sorts of unethical business acts. On behalf of most of the USM staff we dealt with, I can say they were always pleasant to talk to and their support team was was always responsive. I think most of our initial problems stemmed from USM taking on a project they weren't capable of handling. While I am sure they are successful real estate website developers, I can't say they impressed me with our website.

September 2014 to February 2015, what a long saga of miscommunication, service issues, debates,…read moreetc. This company presented at conferences over the years and sounded like they knew their stuff. The fact is, I am a real estate salesperson, not a website designer. But I know customer service, and this company does not know anything about this! The fact is that my site is too slow. Visitors want to search property, and after having dozens of local "joe-users" look at the site, it takes too long to search. NOBODY will visit the site twice. How can I pay for this? I won't bore anyone with the "debates" that needed to happen on small site quirks, but their customer service was rushed, always acted bothered to deal with me, and quite frankly required me to push back several times on everything to get it taken cared of. When given the opportunity to "satisfy the client", I had to spell out some ideas for making me happy. I thought it was reasonable! They were "updating" servers in the coming week to speed the site, so I wanted my previous few months of a slow site to be credited. I would continue on with the terms starting when we had a "fast site". Nope, my account manager didn't have that authorization, so I was ignored. Like Stetson's review, I will be taking steps to fight for a portion of my $3000+ expenses thru legal means. Only caused by their infuriating restatement of a 1 year contract terms instead of fixing their crappy website design and hosting! Buyer Beware!

World class firm in a small-state setting. If you need sharp and thoughtful business partners to…read morework on integrated marketing, my vote is for the Dodds and their team.

From the owner: We specialize in the creation and administration of highly evolved marketing ecosystems for a…read moreselect group of clients who are interested in embracing change -- and the many opportunities that new technologies offer.

Peter Jacobs and Shark Communications deliver tremendous value for companies looking for marketing,…read moreweb development and online marketing. Good group and people to work with! Bob.

I've spent thousands here, got locked into a contract and have received zero new business since…read moresigning with this company. I don't even know if they are running my ads. It appears that they are just taking my money. I strongly advise against working with PPL Labs.

I have nothing but great things to say about PPL Labs. So happy I made the decision to have them…read morebuild us a new website! It should be up in a day or so - www.powerhousekickboxing.com Our website is very complicated and involved - has to be integrated with our client management software, with our marketing software, has to give the ability to pay and to schedule classes and private appointments. It also gives me a great peace of mind knowing that I will have these guys watching my back as far as monthly changes, updates and improvements. As a business owner, I am too busy and believe that some things are best left to a professional, and here I know that PPL Labs are only a phone call or email away, and will take care of any changes I need to make. Definitely a relief after having to do all that myself and wasting my valuable time. As far as dealing with them - they are very professional, friendly, timely, organised, knowledgeable and most importantly deliver a great product! Feels good to be able to trust their expertise and experience when I am at a crossroad and not sure what decision to make.