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    Covered California

    3.0 (2 reviews)
    Open 9:30 am - 8:00 pm

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    1 year ago

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    Kristi Kim - State Farm Insurance Agent - State Farm Logo

    Kristi Kim - State Farm Insurance Agent

    (146 reviews)

    Ellen K. helped my mother with her insurance and was a super big help! Speedy response, took her…read moretime to answer all of our questions until we fully understand them. She is the best!

    Patty has been helping me over the years along with other State Farm agents at the Kristi Kim STATE…read moreFARM OFFICE in Chino Hills. They are all wonderful, however, I am grateful for the excellent customer service and support Patty has delivered recently. Talk about going ABOVE and BEYOND! Patty, went back and forth on my HOMEOWNERS policy details, countless times to make sure I was satisfied and felt comfortable with my coverage updates. She also got creative and offered my options and explained EVERYTHING. Even when I asked her to review details we had already gone over, she did it with a smile. I ALSO wanted to add a new vehicle to my policy and was trying to get it done before the weekend. It was a Friday afternoon and I didn't get back to her in time. She was leaving by 5pm. I knew she would be gone for the day so I emailed her after thinking we would follow up on Monday. Literally, one minute later, she was calling me to take care of me as she was still at the office. She spent an additional 20 minutes to make sure I was insured for the weekend so I could pick up my vehicle. She could have waited till Monday but she put me first! It's hard to find that service anywhere these days! THANK YOU PATTY!!! YOU ARE APPRECIATED!

    Covered California - insurance - Updated May 2026

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