Cynthia Rivera, from the Rancho Cucamonga office, went the extra mile and answered every question I…read morehad professionally and throughly. She responds to emails quickly and is very helpful. Would highly recommend asking for Cynthia.

Spoke with Alma at the beginning then with Maribel and both agents give the VIP SERVICE…read more ...EXCELLENT customer service !!!!

Summary: If you need top notch professional help for your insurance needs, WHO YOU GONNA CALL????…read moreGhostbusters! No way - GOOSEHEAD!!!!! Service: beyond expectations! Vanessa takes the time to go over every detail about your insurance options and coverage issues. Prices: wow! Check it out for yourself. Conclusion: I usually focus my attention on food/restaurant reviews, but the fact that I'm doing this review, should tell you something about the 5 stars!

Can't ask for a better agent. Vanessa provide excellent service for your…read moreinsurance needs and take time to explain policies details . She is exceptional! Highly recommended.

I was very pleased with the service I received. Very professional and friendly. They handled my…read morerequests in a timely manner.

The team is amazing! Both Carrie and Gina helped me navigate renewing my policy. It's not…read morecomplicated, I just needed extra help. Haha! So grateful to have the Kessler Alair Insurance team on my side.

​I've been with Adriana's Insurance since 2019 and have always appreciated their professionalism…read moreand friendly service. For years, they helped me find the best rates with Kemper (Infinity). However, over the last two years, my rates started climbing significantly, hitting $170/month for a car I fully own. ​When I called Kemper to cancel because I was joining my husband's policy, the agent was rude and gave me incorrect information about how to close my account. Luckily, I followed my gut and called Adriana's. I spoke with Xavier, who was amazing. He clarified that I actually needed to sign specific paperwork to cancel--information Kemper failed to give me. Xavier handled everything quickly and professionally. I'm so relieved I called them. I highly recommend Adriana's for their exceptional service and for truly looking out for their clients!

El personal en general es atento y hacen lo posible por ayudar en lo que solicite…read more Son amables y me dan opciones de apoyo de acuerdo a lo que necesite.

Mike is an exceptional agent and his staff is helpful and knowledgeable. They are always quick to…read morerespond and supportive!

Mike Gaumer never speaks to you directly. He usually refers everything to someone else in his…read moreoffice who more often than not, gives you the runaround. They are nice to you over the phone but make up their own facts, which boils down to lying essentially. Everything is fine until you ask them why the just increased your premium radically, and then the double talk begins. I was with them for a long time, basically cause I was too lazy to shop around, but now, I am looking for a new agent. ‍

I shopped around and they offered the best value for money. They compromised on the payment plan…read more Furthermore, I was in a rush and they got everything through at lightspeed. Nothing but good things to say.

Horrible customer service. Inconsistent communication and horrible professionalism. I would look at…read moreoptions elsewhere with more respectful communication and people

Veronica assisted me in switching my auto insurance policy for 3 vehicles. She was helpful and…read moreprovided me with great service and found the deal.

Rudy at Barranca Insurance Services has been excellant at helping us through many years with all…read moreour insurance needs. I highly reccommend Barranca Insurance Services for providing your insurance needs. thank you Rudy. Patrick and Susan Rodriguez

I must say, that I am very pleased with Enrique. Re: Having him as my insurance Agent here at…read moreNATIONAL GENERAL INSURANCE! Enrique has been a helpful; supportive; kind; positive person on assisting me with my New Insurance Policy through N. G.. Note: I am a first time client here with National General, and I can't thank Enrique enough for getting me the Best quote! In these days and times when prices are high everywhere. Thank you, once again Enrique for your service. Have a blessed day.

I am Dale Funkhouser, I have a 2019 Airstream Nineteen on a 2018 Mercedes Sprinter chassis. I drove…read moremy vehicle into the Mercedes Dealership in October 2025 to have the windshield replaced. While it was in the shop they did a software update. When I drive it home the dash error lights were flashing, this was new. The next day I called Mercedes and complained and was told the upgraded software would not cause this and there must be another problem. The following day I went to start the RV to bring it back to the dealer and it would not start. I had it towed to the dealer. Upon inspection they found there was rodent damage to the wiring harness. I opened a claim with National General Insurance. We are currently 2 months into this, and they just denied the claim, stating that the damage must be "sudden and direct". This is ridiculous as rodent damage is never sudden and direct, and rodent damage is covered under comprehensive. My RV parking is next to my home, on a 20' x 40' covered cement parking area. There are no plants, bushes or dirt anywhere near the RV. This is way beyond reasonable. I don't know if it is because we are senior citizens and the claims department feels we can be bullied or fooled or if it is just a game to someone. My wife is disabled, and we use this vehicle to accommodate some of her disability needs. I want everyone to be aware that National General is not honorable and will use any excuse to avoid paying a claim.

I would not recommend this place to nobody. They take advantage of our Hispanic people that have…read morelittle money and little resources. They made me pay twice my insurance deposit on top of a service fee. Please do not use them, find anything else online or even driving around. Our own people taking advantage of our own.

Lorena assisted me at Erica's Insurance in Ontario. The service was quick, efficient, and she…read moresecured the best monthly rate for my car. I would highly recommend her services!

I mailed my payment to Natgen 2 weeks before the due date, they never received/cashed my payment so…read moreI called my broker and made an online payment 2 days after the due date. Natgen refunded my payment and cancelled my policy. I've been with them 5 years and I've never been late before and I wouldn't have been late this time if the mail system was more reliable. Anyways, they would not reinstate my policy because they did not receive my payment before the 09/21 due date. This seems harsh to me and I'll give my auto business to another insurance carrier.

I don't usually leave reviews, however after just having our first ever claim and all the horror…read morestories I heard about insurance claims I thought everyone should know that NatGen Premier is FIRST CLASS. Our very first claim in over 20 years was flood damage from a water leak. Patti Hinze our NatGen Senior Property Specialist made the experience very easy. Natgen was prompt with accessing the damages and after we had time to substantiate there claim value, which was spot on, we received full payment which was over $30K. I thought if you happen to see this on Yelp, it would be nice to know your in good hands with NatGen Premier. Many thanks to Patti, she's very experienced and was very comforting in our time of need.