Zions Security delivered consistently incompetent service, disregard for the lack of protection…read morethat left us exposed to, made even worse by dishonesty. From the day they installed the system onward, it never worked properly. As an example, the front door camera did not record visitors (or potential intruders) as they approached the house, only walking away. Multiple visits by Zions technicians failed to correct the problem. Still, they charged us for each visit, falsely insisting the system was working when the technician left (then why would we have them come back!). One technician was aggressively hostile toward my wife and me. Presented with these scenarios, the owner, Jake, displayed indifference bordering on contempt for his clients' situation. I finally gave up and hired another company; it took them a few minutes to solve the problems Zions couldn't fix in over a year. Spare yourself the time, money, and aggravation: don't use Zions Security!

When my ADT panel lithium battery died it seemed almost impossible to find a replacement, which…read moreseems crazy. ADT does not replace the exact same ones, multiple electronic stores do not carry these, and even amazon looked weak, offering similar but mot identical products. And then comes Zions with the exact dame product! Their shipping was very fast. Battery is working without issues. I would order from them again.

I was a little hesitant because they didn't have Yelp reviews, but I checked them out on FB and was…read moreimpressed with photos of their other installs. Taylor and his crew were excellent! They called 30min before they showed up (when did other businesses stop doing this?), were precisely on time, and were extremely professional. They installed 3 exterior Nest cameras on our two-story house - the installs were perfectly done, no wires or cords showing. I couldn't be happier with their work.

This is my second time using the camera pros. They reply quickly and provide a quote. Tech,…read moreSpencer, called to let me know what time he would arrive. Spencer was friendly and did a great professional job with mounting a couple TVs. Thanks again!

Stole my money no response submitted multiple tickets No…read moreanswer to any inquiries Did not deliver what they promised

We brought a brand new house with a "smart home system" nothing connects on there connect four…read morenetwork! We have had multiple front door cameras replaced on the house warranty. The last time I called them out to fix a brand new camera. My wife walked down stairs and found the tech looking through our basement not close to any wires or cameras! Creeping! Crooks!

Very unprofessional. Do not do business with these people. I would give 0 stars if possible.They…read moreonly care about you until they get your money and then leave you high and dry when it comes to future customer service. Estimate given for install time was a 3 days. It ended up taking them 3 weeks start to finish. They tried to charge me for painting my wall when their management agreed it would be waived due to the painting needing to be completed becuase of mistakes made by their installer. After they took my money they have ghosted me. When I called them to honor the warranty for the $500 subwoofer they installed which blew out 6 months after install. They have yet to respond 3 years later after repeated attempts to reach out for assistance. Also the projector does not always fully boot up and was installed way to close to the back wall to where the hdmi cord is kinked. I could go on and on. There are too many problems to name with install, quality of product and most of all customer service. There has been a real feeling of hostility and animosity from this company ever since the shoddy workmanship they performed and collected the check. 3 1/2 years later and I have little hope they will ever try to make things right. If they are still in bussiness and you are concidering them to do a custom install for you. I recomend to run away as fast as you can before you go through what we did.

Ben was easy to contact and quickly set a date to come to my home. Nate came to my home on the…read moreappointed date and time. He was very thoughtful, polite, and thorough. He initially inspected all aspects of our internet and tv connections. We use CenturyLink for internet service. He tested this service for speed. Although we were told we should receive information at 40 mb/s, he could not receive more than 20 in spite of the new modem we had just installed. He suggested several things that he thought might improve our internet and wifi reception. These have improved reception and consistency throughout the house but have not increased internet speed. Because our remotes (10 year old Control 4) were battle worn and out of date, they suggested and replaced ours with logitech. I was very dissatisfied with these. Reporting this to Ben, Nate soon returned and replaced the Logitech with another brand. We are much more satisfied with the new replacements, which are much more intuitive and easily used. My only complaint is that we didn't identify at first our desire for more user friendly remotes than the Logitech. This resulted in increased time and replacement of the recently installed controllers. Nate has been very accommodating and helpful. His knowledge, skill, and personality are very comfortable, and make us feel very prone to call upon him if and when we need additional assistance.