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Courtyard by Marriott Pittsburgh Downtown

3.3 (104 reviews)
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Heavy police presence in front of hotel

Rooms were spacious and clean and it was convenient to the convention center....HOWEVER, When I first checked into hotel room 819 my AC wasn't working. They Sent the maintenance there three separate times. I had asked if they would change my room but they told me they had none available. After 5 1/2 hours of waiting I finally demanded a new room and they switched me. I shouldn't have had to wait 5 1/2 Hours and then get to a breaking point to demand a new room before they accommodated me. Clearly after 5 1/2 hours they couldn't figure out how to fix it. The other person I was traveling with had a room with broken thermostat so she was stuck freezing in her room and had a broken hair dryer and yet Another person also had issue either no ac working in his room but I'm not sure if that was resolved. Additionally, a coworker was trying to help Hotel staff trap a mouse that ran across the floor in the dining area. Additionally let me caution anyone who has a city view. The noise through the night was extreme. I was unable to sleep as people yellowing, screaming and extremely loud music was playing. For a few nights it finally settled at 2am. Last night it was 2:30 am and I had to get out of bed to see what was going on. I counted at least 10 police officers on the street directly in front of hotel and a mob of people. I have no idea what was going on but definitely would not consider this a safe place to walk at night. During the day all there are homeless everywhere and people strung out on drugs. Heavy marijuana smell. Very sad and would not return.

Anna N.

Came here on a business trip for a week. Housekeeping came DAILY. Great location, plenty of restaurants on the same street, but a very small loading/unloading zone. There's a tiny Starbucks in the back lobby, very limited menu. The gym was spacious, empty every time I went. No microwave in the room, but there's one in the lobby. My toilet wasn't flushing when I arrived, but luckily I ran into the maintenance guy on my way down to the lobby and he fixed it quickly. The floors are very creaky, so you can hear the people above you and in the hallway walking. And The shower has a moldy smell, maybe mildew. But overall pretty decent for the price.

Someone else's used tissues in "cleaned" room

Checked in, was given room with someone else's dirty used tissues on the floor next to the bed. Room had a ripped shower curtain that smelled like mildew and a ripped pillowcase. Spoke with reception, they said they would replace the shower curtain, pick up the dirty tissues and do a "deep clean" so we left housekeeping a nice tip. Came back, tip was gone but dirty tissues were still there. Upon checking out, we mentioned that housekeeping never picked up the dirty tissues, and the receptionist rudely told us that we would need to talk to housekeeping then. Disgusting, dirty, rude. We're Marriott members and have not been to such a filthy, run-down Marriott before.

Joanna T.

This is a really nice Courtyard! If you want to be in the Cultural District or near the Convention Center, you can't beat the location. Market Square is about 1/2 mile away. The building is old but rooms appear to be freshly renovated. I was on the 9th floor and my ceilings must have been 15' high! That meant my room was full of natural light - just gorgeous. I personally did not hear any street noise or noise from other guests but I was staying during the week. My room was clean, comfortable and had everything I needed to work, rest and make myself presentable. During Covid it appears that the restaurant is closed, but breakfast & coffee are available at the connecting Standard restaurant. My breakfast there was pretty awful (super limited options as well) but there's almost nothing open nearby for breakfast or coffee. Dinner is another matter with dozens of cool places within a block or two. Staff was great - really friendly and helpful. I'd happily stay again.

Front desk
Andrea U.

We checked into room 528 for three nights. It was a basic noisy room facing the inside courtyard. There was a very funny chemical smell in the room made it very difficult to sleep through the night. The window was small and the room was dark. We opened the black out curtains and put on all 6 lights yet it still felt difficult to see. Our king bed was comfortable, the water pressure was good, And the air conditioning worked well. We didn't have housekeeping and we had to keep going down to replenish tissues, toilet paper, towels, cups .... We had a bottle of soap, shampoo, and conditioner in the bathroom. We didn't have moisturizers, cotton balls or any other toiletries. We wanted a central location in the Cultural District . When we checked in we were told that this was a walkable city and that everything was a few blocks away. Restaurants, theaters, and the convention center were walking distance. The strip, Andy Warhol Museum, ball parks,Point State Park were about a mile in different directions. During the night we heard conversations through our vents. At 7 o'clock in the morning the doors around us slammed and we heard talking in the hall. At 7:30 the smoking and screaming started in the courtyard. I was surprised at how unfriendly the staff was. When we walked in the morning and in in the evening nobody looked at us or acknowledged us. There wasn't any complementary coffee or water. We had a small old drip coffee maker with a couple of paper cups. We purchased our own coffee and water that we kept cold in the refrigerator. There didn't seem to be a pandemic here. Staff & most guests were not wearing masks indoors and we got out of an elevator when people got inside without masks.

Evigail G.

The lobby and staff were very friendly. However upon walking into our room there was an extremely strong smell of cigarette and scent mixed which I didn't like especially having a toddler. But other than that the stay was pleasant.

Andy V.

I stayed at the Courtyard by Marriott in downtown Pittsburgh for a few nights recently. Pros: The staff; kind, quick service and friendly. Valet was quick Location (many great restaurants right outside the door) Safety- you need a key to enter the lobby Rooms- the rooms were really nice, seemed very modernized and clean. The beds were comfortable Cons: I did not enjoy the shower pressure Your only option really is to do valet so it's an additional charge you might or might not be anticipating The hotel got noisy at night which I was surprised by due to COVID On top of that I did feel like everyone was getting off on my floor which made me wonder if they put everyone on the same floor. I've never been on an elevator with so many people since COVID which was a little odd COVID- because of COVID there is no room service or any food options available other than ordering in or from the little stand next to the front desk which only has chips and microwavable meals. Overall it was a pleasant stay. The staff really goes above and beyond. One thing to note is in the lobby I dropped $10 pulling out my valet slip. On my trip back in the guy stopped me and gave me my money back. I at some point knew I had misplaced it, but had no clue where. I was really impressed by that.

Good size room
Callie T.

I was up in Pittsburgh for a conference that was planned near the Convention Center and was looking to spend less per night than what the conference hotel rates were. I booked elsewhere for a much lower rate and was thrilled it would have been only about half a mile away as I prefer getting some movement in before all-day meetings. Another friend/colleague who had different meetings had booked for a week at this Courtyard and reminded me that Pittsburgh could be quite cold during November. She had booked a year prior and received a great rate per night. We decided to share since several of her nights she was covering on own and this place was only a block away. I'm grateful that I did switch over as it was ridiculously cold in November and was close enough to the Westin & Convention Center. Other attendees had choice of also the Omni Penn which was further (and some even took Uber due to how cold). When I arrived to the hotel, I had discovered that my friend was not there though she flew in the day before. Apparently when she had arrived passed midnight, she learned there was plumbing issues and along with other guests, be moved to another hotel. The plumbing issue was addressed but I then saw her message to me asking me to let her know when I arrived as she had to repack and switch back. Fortunately the front desk attendant was very professional, pleasant and friendly. I had to show that my friend who had made the reservation did indeed want to allow me permission to check in. Initially I was just going to wait in the lobby but after sitting on the couch and saw I could either watch TV or read the newspaper available, I realized that I was also exhausted since I had left my house wee early. I did get to provide my ID, credit card, rewards number and receive the keys. Overall, the room was nice. I thought it was spacious even with two full beds. When my friend arrived, she said the place she just left had much larger rooms. There was table desk and a cushiony chair and ottoman which was useful as the room was missing the valet foldout piece that I'd normally stick my suitcase on. I let her use the chair and I simply used the space in the corner. There was a mini refrigerator but no microwave (I believe there may be a public one near the lobby). The armoire allows you to hang your clothes yet I had a long dress for the Honors Dinner so it dragged at the bottom of it for days. Still was fine with that. Day I was checking out, they were going to show split costs for bill. I was there for 4 nights and with the split, the bill was much higher than what she thought it should be. She was going to speak more in detail with her email from booking her original reservation. She had heard at the other hotel, some sharing how much (or actually much less) their reservation was so this was pretty mind boggling. Overall, nice location especially near the Convention Center. Many restaurants nearby, can walk to the river and see the bridges. Place is clean, nothing extraordinary, no special amenities though the staff were all friendly. The hiccup of plumbing issue and reservation cost which ended up being more than what it would have been with Conference rates were reasons not higher rating.

Rm 711
Liz A.

I always hate staying at downtown hotels (any city) and you get nickel and dimed for everything. While this chain/hotel was not different, it was not quite as bad as I'm used to. For example, I had to pay to valet park there, but it was incredibly convenient. I pulled up on Thursday evening/late afternoon - right to the curb/front door. I only had a couple bags as I was staying just one night - but it was nice all the same to hand someone my keys and not worry about finding a spot and walking a distance with my bags. The hotel did not look promising from the outside. I guess there's not much you can do in downtown Pittsburgh to improve curb appeal. At least it was not at a bus stop or have bums hanging out nearby. The check in desk is a few steps inside. There were 2 clerks working so I didn't have to wait at all. The lady helping me was quite pleasant and efficient. Within 3 minutes I had my key and was on my way to my room. When I opened the door to my room and I WAY SURPRISED. The room was huge and rather elegant. Granted, I'm used to staying at these types of chains of hotels - Marriott, Hampton, Holiday Inn, etc. So I have been in nice hotels. But to have a large room with new fixtures at a downtown location - I just didn't expect it. There was a fridge in the room and coffee machine. Shampoo and conditioner - no lotion. The TV worked well - Directv I believe - and most importantly, they had NFL network so I could watch Thursday night football. The room (711) was very quiet. I don't recall really hearing anyone else on the hall. I requested a wake up call and it came as ordered. Check out again was easy. The only bummer was that I called down ahead of time and requested my car be pulled - but the message never got to the valet so I had to wait after check out for my car to come. I also found the valet and his long, blond, loose, man bun a little disturbing. I guess it's different strokes for different folks. I would definitely stay here again and maybe try out the exercise room next time around.

Zoom in to see the mold and mildew.

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Very clean hotel, with rooms that are updated. The location is excellent for easy access to events in the cultural district of downtown.

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Nice hotel in the heart of downtown Pittsburgh! Great staff-attractive lobby-Starbucks coffee!

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Ask the Community - Courtyard by Marriott Pittsburgh Downtown

Review Highlights - Courtyard by Marriott Pittsburgh Downtown

“If you're reading this and you're scoffing at the fact 'I think a courtyard Marriott looks expensive..”

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I didn't expect to stay at four different hotels on my recent weeklong trip to Pittsburgh. It just…read morehappened due to various weather conditions and logistical considerations. I stayed here one night because I thought the trendy Bloomfield neighborhood would provide a nice change-of-pace from the more established downtown area. I was also planning to drive to upstate New York and thought this would be a convenient location for a faster getaway. Well, a sudden winter snowstorm forced me to cancel the side trip to New York, and I ended up spending very little time exploring Bloomfield because I took a long nap in my room after a sleepless night in the previous hotel. Even though it was bordering on pointless to shift to this hotel, I still enjoyed the studio I reserved for $152. There was a comfortable king bed, a fully equipped kitchen, a corner sofa, and a 360-degree swivel flatscreen TV. It was a lot of amenities I didn't need, but hey, it was freezing cold, so the apartment set-up made it feel cozy. One other advantage was a sizable lot to park my rental SUV. Even though they offered a happy hour and continental breakfast, I skipped both. Instead I braved the cold and just strolled on Baum to find a decent greasy spoon for dinner and a quiet gay bar for a drink. Not a bad stay, and I'd consider a return to explore Bloomfield. RELATED - Exploring Pittsburgh? Here's a collection of places I've visited and reviewed: https://yelp.to/QKLtuBlwjs

I recently had an overnight stay at Hyatt House with my daughter. I was overall very happy with my…read morestay. Positives: Room was very clean and spacious. The lobby area was really pretty and so much larger than it appears from outside. Free breakfast! The pool was nice and heated. We had it to ourselves both times we went in it during our stay. The hotel is located is a great area. Cons: It seems like the furniture was poor quality. Multiple times during the stay there was a panel that kept falling off the table in the kitchen area. The parking is pricey. I absolutely hate paying for parking. I wish this came with the hotel stay as it was also already priced on the higher end. Overall, I would definitely stay here again. I would probably pick a day that didn't fall on a holiday weekend for a less expensive stay.

The Oaklander Hotel an Autograph Collection Hotel

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I had a very comfortable and lovely room. I love that there was valet parking, as I do not like…read moretrying to park in Pittsburgh, especially in garages. The staff was friendly and my car came immediately when I needed it. Room service was delicious. Check out is at 12, which I love, the extra hour is really not necessary, but makes checking out more relaxed.

Visiting from Washington, D.C., my wife, eight-year-old daughter and I stayed two nights at The…read moreOaklander Hotel. Here's our experience. 1) Check-In: One unique aspect of this hotel is that the check-in is on the top floor with a beautiful view of Pittsburgh. Take the elevator to the 10th floor and two check in stands are right when the elevator doors open. The entire check-in experience took about five minutes. The woman helping us was efficient, personable, and even gave us a walking map of the area. She also gave us two drink vouchers to use on house beer, wine, or a mocktail at the hotel bar. 2) Rooms: Our larger room was on the 4th floor with two queen sized beds. The room corridor was wide, making it look much larger. There are plenty of outlets everywhere, lights, a TV, a Keurig machine, a fridge, and more. The bathroom was spacious with a toilet room with a closing door inside, a large shower, and Le Labo shampoo, conditioner, and soap. The beds are semi comfy and come with lots of pillows. 3) Amenities: There's no pool, but there is a gym with machines and weights. There's also a small rooftop terrace with a view of the Cathedral of Learning, work areas, and more. There's valet parking and a cheaper parking garage not connected to the hotel across the street. One interesting aspect of the hotel is that it's on the site of the Syrian Mosque, a large music venue. A recording studio, guitar, etc. inside the hotel are all nods to the music venue. 4) Service: The staff were very friendly and helpful. After a day of exploring, our room had a nice card with chocolate, macarons, and raspberries, and nice water for us. My wife forgot her toothbrush and the front desk gave her a free one from behind the desk! 5) Neighborhood: It's next to a number of museums and monuments and the Cathedral of Learning, which is worth a tour to see their Nationality Rooms.

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I don't typically review hotels unless there is an issue and I'd like other travelers to be aware…read more My husband and I stayed at another hotel in January prior to my surgery and felt it was eh. Long story short we decided to try this hotel this time. When we arrived, staff was friendly no issues. But as soon as we opened the door to our room, you could smell the damp, mold, mildew. It was bad! Within minutes my allergies were going nuts, I was so congested, itchy nose and throat. Mind you I take medicine daily. We went down to ask about changing rooms to which it was declined due to being sold out. (I know they can't help that) the receptionist offers to have staff clean whatever we wanted but mold isn't something you can 'just clean'. I had to be at the hospital at 5am leave at 430 so I was going to have to spend 8ish hours there. After 10 minutes and as severe as my reaction was I knew I couldn't. We tried to find another hotel close, unfortunately due to events happening everything was sold old. So we made the decision to go out until 1230 and then came back to sleep for minimal hours before checking out. While I understand my allergies are not their fault, having mold, dampness mildew in rooms is. I would not ever stay again.

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AMAZING AMAZING AMAZING SERVICE AND STAFF…read more I came to Pittsburgh for a wedding and ended up at this hotel because my travel partner booked the wrong hotel location (there are two hotel indigos in Pittsburgh). We ended up being 20 minutes driving from the venue instead of 10 minutes walking distance. I was already in a pretty terrible mood. Then, we landed and came in contact with the cyber security issue and everyone's systems were down. This could've made this hotel staff in a bitter mood dealing with angry guests. Instead, they were the NICEST people I have ever come in contact with in a hotel environment; so understanding, helpful, kind, and patient. The room was extremely simple; there is no microwave, no mini fridge, so do not expect to have leftovers for the next day. Breakfast is also not included with the room, which was a bummer. Because of the lack of amenities, this hotel receives 4 stars. We called for support from the front desk twice because our TV was being finicky and we were short on towels (cyber security made us extend our stay, which again, the staff were SO helpful with) and someone was up to our room in less than 5 minutes with help, what we needed, and a smile. The same staff were there my whole stay and were so personable when we arrived and left every time. A couple times, I even made mistakes with checking in or out, asking silly questions, etc. and they never made me feel at fault. If you're in Pittsburgh for a short time and want a place that's away from the crowds, this is a great option!

I'm extremely disappointed in our recent stay at the Hotel Indigo Pittsburgh East. My friend and I…read morebooked this hotel for two nights and I truly wish we stayed anywhere else. We've had great experiences with other Hotel Indigos and we were willing to stay a bit outside of the city to stay at this trusting brand, but we were very sorry we did. While the hotel appears decent on the exterior the rooms are anything but clean. Our trip started with arriving to what appeared to be an okay room. The room/hall had a vague scent of mold but that as the least of our worries. When I went to put my water bottle in the fridge I noticed there was a McChicken from a previous guest. The fridge also smelled so it seemed like it hadn't been cleaned in a while. Upon further inspection the room had multiple stains on our bedding as seen below. I travel often and I have never been in a hotel room so dirty. The floor had clearly not been swept in between guests as evidenced from a penny and some crumbs found near the trash can. In addition to the dirty interior the bathroom and shower were not cleaned. The shower had hair from a guest that was neither myself or my traveling partner. There were also cracks in the walls throughout the bathroom. In addition to the disgusting room the hotel also employs one person for the Valet. The lines to get your car were consistently long and for $32 per night it really didn't seem worth it. If this were a cheap hotel I would simply say you get what you pay for but it's not. I would not recommend this hotel to anyone. While the area surrounding the hotel is decent, the hotel itself is not worth it. You can pay a similar amount for a hotel in a more central location with better cleanliness. The only reason the review is 2 stars instead of 1 is because the AC worked very well and we were visiting during a heat wave. Overall, we will not be returning to this Hotel Indigo.

Courtyard by Marriott Pittsburgh Downtown - hotels - Updated October 2026

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