Our travel agent booked this hotel for us because it was only 10 minutes from our ship dock. This…read morehotel has very friendly staff and well maintained rooms and facilities. Be warned that there's no elevator. I would absolutely stay here again!

Great location! Fresh, clean, modern boutique hotel with 4 restaurants in a great shopping and…read moredining neighborhood ready for postcard quality pictures around every corner. Staff are attentive without being intrusive multi-lingual and helpful when asked. The rooms are tastefully appointed with lots of nice touches like complimentary slippers, green water and toiletries, and an espresso cup machine and both sparkling and spring water bottles chilling in the mini fridge when you arrive.

Friendly people, big room, clean, have us a cocktail, great location. Everything was perfect!read more

For the price of a one star hotel with four star cleanliness and (very) firm mattrasses and a good…read morehot shower cubicle. We paid around 90 euros for a double bed -- which is very doable for Basel, Switzerland. Switserland is always expensive, except for their chocolates. And free wifi for up to 4 connections! (Sidenote & tip: You should buy some Toblerone or Lindt while in the country.) The concept of ibis embraces a minimalist look and surroundings, with small spaces and efficiency as the highest priority. A big bed, a clean shower, sink, toilet and tv. The room can always accommodate more people as a separate bunkbed has been built above the head of the large double. We used to put both our young boys in the one bunkbed above. It has a good railing around it. Breakfast looked good with cappuccino, tea, hard rolls, cereals and yoghurt. If you arrive later in the evening, know that they have ready made meals which you can heat in a microwave. Snacks and sodas can be purchased as well. Parking was available against a payment out front. What I personally love, is the separate toilet so that you don't overwhelm one another with your odor. I wish all hotels had that and, come to think of it, my own home (but we cannot actualize that).

Loved this hotel! It is in a historic building with a brewery. The room was very nice and the bed…read moreextremely comfortable. The staff were very accommodating even providing us sandwiches when we had to get out early and miss breakfast! Big thank you to Saskia Strasser for all her help whenever we needed assistance! She was the best! Also it is right by the number 3 tram for easy access to Basel. They provide you with a pass for free fares too!

This art hotel is charming, with good sized rooms and great service. One item that stood out was…read moreour check-out experience. Normally, breakfast comes with the room. However, we had to leave for the airport 5:30am, so instead of just forfeiting breakfast, they offered (without us asking) to instead do a lunch bag for us and made the effort to have someone have it ready at 5:25am, before their front desk opened (like many European hotels, their lobby isn't 24 hours). Also, we chose a ham and cheese sandwich. However, they didn't give us a ham and cheese. What they gave us each was: a ham and cheese sandwich filling a large baguette, an extra cheese sandwich baguette, 2 apples each, 2 nectarines each and a bottle of water. So they threw in quite a bit more than they had to. Did I mention they also provided us with two all-day tram passes for each day as part of the room? Also, free WiFi that was actually quite good in reliability and speed (which is not always the case in European hotel wifi). So, overall, a good experience. It is however necessary to prepare tourists -- particularly Americans -- for a few items: 1. There aren't elevators in one of the two buildings that make up the hotel (it's a historic building), and the stairs are spiral and a bit off-kilter. They do have a bellhop who will transport it up, but after quite a while in Europe we had a lot of bags, and we felt a bit bad about it, particularly as we heard the rather in-shape guy wheezing his way up for two trips. If you stay and have luggage, ask specifically for the building with the elevators. 2. They have a heater in the room, but not air conditioning. As Switzerland is not tropical, this probably isn't usually a problem. Our visit coincided with a bit of a heat wave. However, we did learn it can get a bit toasty during the height of summer even in Basel, so if staying in July or August this might be a consideration. When asked, they did bring up a floor fan to help keep us cool, however. Overall, I recommend this hotel as it is also near the heart of the city, and convenient to most of the shopping and sights.

On our way to a Viking cruise out of Basel, we decided to go in a couple days early to adjust to…read morethe time change, and to wander around the city. We chose Hotel Spalentor primarily for its location. I did not include the breakfast buffet, because we planned to just walk around and find something. Well, the first morning we were a little more tired than expected, so we did in fact do the breakfast. It's basically in the attic of the hotel, but they've done it up very nice and quaint. The buffet was pretty basic, although it did include some very good cheese selections. Service was great, as was the coffee, made fresh cup by cup. Only complaint there is that the cups are very small....so I think we each ended up having 3 cups. The hotel itself was great. The location is perfect for walking around Basel, and we actually walked across the Rhine river one night for dinner, and it only took us about 20 minutes....and what a beautiful walk! Everything was clean, comfortable and the staff were great. Everyone spoke enough English, that we had no problem communicating. The only negative I could see, might be parking if you have a rental car. We didn't, so I wasn't an issue for us. But there didn't seem to be a lot of parking there....but then that also looked to be the case for the whole city. Great city to visit, and if we ever go back for a longer stay, we would definitely consider Hotel Spalentor again.

Our family stayed two days prior to a river cruise. The rates were good, and we got a 10%…read morediscount by booking directly with them. The staff was wonderful! The rooms are large, and they have a breakfast daily. We would stay there again without hesitation.