I have been here for the 4th time as of today. Each time the owner/photographer was rude, short in tempered, and unprofessional. I put up with it because this place is quick, as there are no wait time & no long lines. The photographer is a middle aged man who has been doing this too long, does not like his job, and takes customers for granted. There is a saying in business - how you do anything is how you do everything. Even on a $15 dollars passport photo job, if the service provider even pretends to care about the customer that makes a good impression which can lead to repeat or referral business, including up-sale opportunities such as wedding photos and family photos. I will not even bother to get into the description of how the resident photographer communicates with the customers. It is very obvious this man has been running this shop too long, does not care about his job, does not care about min level of customer service, and does not even pretend to be a professional service provider. Each time I was there, he took almost a nano second to take a photo. He does not even pretend to take a favorable photo of you. Today when I walked in with my wife, he was rude, contemptuous, ready to over charge, and short tempered on explanation when asked about the detail of the cost for passport photos. There is not an iota of courtesy or professionalism at this photo shop. The place should be named No-Courtesy Photo. And yes, the way this guy responds to customer reviews speaks volumes about how responsive and responsible he is. Instead of using the opportunity to learn and improve his business, he does the opposite by trashing honest reviews. read more