Five stars for Kariann and crew. We had been advised the tire on our all wheel drive was not…read morerepairable. We we facing replacing all four tires because the old tires and new tire were just different enough in diameter to cause issues with ABS and AWD. In fact, the tire in question was repairable with patch and plug saving us $1200!!! This is an honest shop with great staff. I will be doing all my tire business with them and sending all friends and family here.

Went in for tires and an alignment and got the worst experience of my life! They destroyed my brand…read morenew rims, they torched the set screws out of the rotors, they didn't grease the new lower ball joints they installed! They did order new rims but messed yet another one up and Kerri Ann the manager said "we aren't getting you a new one" worst experience I've ever had at an automotive shop! Don't waste your time or money cause this place just doesn't care and the manager is awful! Stay clear of the Rockport VIP Tires & Service

Craig provides great auto services and is fair in his business. He does what he says and gets it…read moredone on time. I've made Creek Hill my go to service shop as I trust them to get the job done properly and at a fair price.

They are excellent. You can be sure they will do what they say they will do. Fast and…read moreknowledgeable. You can be assured the job will get done at a fair price.

This place is run by a couple of brothers,giving it a family feel. Brought a repair there that was…read moreestimated to take 13 hours. It only took them 6 and I was charged for 6 houirs. Dont think any other place would have been this honest. I dont bring my cars anywhere else,they are the best and do great work.

I recently finished my car shopping experience and bought elsewhere, but I worked with a few people…read moreat Shepard during my search. They ended up having a vehicle I was very interested in, but ultimately their prices were just not competitive compared to elsewhere and they said they had very little movement on their prices. When I initially stopped in, Corey showed me their Rav4 inventory and answered some questions for me. He gave me a lot of information, and was generally helpful. Later, I stopped in on a day Corey wasn't in and I worked with David, who was a little more pushy than Corey, but still helpful. Overall, I had a fine experience here but their inventory was fairly low and they seemed motivated to make a sale until it came to actually making a fair deal that matched MSRP.

This dealership essentially tried to charge me $70,000 for a $43,000 car -- and they almost pulled…read moreit off. In 2022, I leased a vehicle with an MSRP of $43,000. I put $5,000 down and paid $650/month for 36 months, which added up to $28,400 just to lease it. That's already over 65% of the car's full value -- with nothing to show for it at the end. Then came the buyout price: $34,000. Had I financed that at a standard 8% interest over 60 months, I would've paid another $41,280 -- bringing the total cost of this vehicle to $69,680. That means they structured a deal where I'd pay nearly $70K for a $43K car. Whether it was negligence, predatory sales tactics, or a total lack of transparency, it's unacceptable. I'll never do business with this dealership again -- and I strongly recommend others think twice before walking in.

I know a person that had there vehicle worked on there wasnt to impressed. changing parts that…read moredidn't need to be changed because the owner of the vehicle already changed the part. says you don't need a part when actually you do because if you actually looked you would see the part broken. Not happy. I see a lot of reviews saying how wonderful these guys are. if you don't know anything about a vehicle you going to get taken advantage of. I'd like to know out of all the reviews on here how many vehicles were actually fixed the right way....

Excellent service, friendly, and honest. Extremely fair pricing. Highly recommend West Street Auto!!read more

5 stars from the start!! I needed an alternator in my jeep,…read morehe got back to me extremely fast with the quote, had appointment within a couple days. Highly recommend! Best part...He comes to you!

From the owner: “ 207 Mechanic “Professional Service, Personal Touch. As an ASE-certified technician, I bring…read moreshop-quality work to your doorstep. No backyard mechanic shortcuts – just reliable, expert repairs. Trust your vehicle with us!

Absolutely the best service I've experienced outside of my pops. Very kind and patient as I tried…read moreto explain car issues through made up words and sounds. I knew what was wrong the very next day and it was back to me the day after that. The price was very reasonable and fair. AAMCO will be my first call for any car needs/advice in the future. Oh, and on top of the amazing customer service, quick repair, and good price, they noticed I left my sunglasses in their waiting area and had them waiting on me when I returned.

I had transmission codes pop up on my car and I brought it to AAMCO as 3G's Tire & Auto suggested I…read moredo. They found that my cars transmission was shot and there were multiple leak issues. Pete and Adam helped me reach a conclusion that it most likely wouldn't be worth sinking a large amount of money into a 10 year old car that would really be a bandaid instead of a long term fix. I highly suggest if you need transmission work to bring your car to AAMCO. Adam and Pete were kind, helpful & above all else honest which I really appreciated. Thank you guys!!

shepards is by far the worst i could have dealt with to buy a used vehicle. on a trial run home to…read moreshow family the oil drained out of the jeep onto the driveway, someone did not tighten the oil filter. they did clean up the oil. i bought it with a cracked windshied( i noticed, salesman did not see) (with new inspection sticker.(they replaced the windshield with oem with my insistance after i purchased. the vehicle was flithy and after three tries to clean it they refused to clean any more. the owners manual was flithy, moldy, and had to be replaced. be sure to refuse to pay the dealer charges, they will take them off or do not buy, stand your ground.

The folks at Shepards are - hands down - the most customer oriented and compassionate in the…read morebusiness! I have purchased two vehicles from them (both well below retail pricing) and they couldn't have made the process any more simple. I would send my mother there - alone - to purchase a vehicle and feel confident that she was in trust worthy hands. Thanks for everything John, Hayden, Neil, and the rest of the Shepard Motors family!!

Do NOT bring any hybrid or EV here. Or maybe any car, tbh. I broke down 3 hours from home. All this…read morefluid was leaking out from under the front, and the battery coolant reservoir would not hold any fluid. I had my Chevy Volt towed to them, and without telling me that this was the extent of what they did to evaluate and diagnose the car, they just hooked the car up an OBD reader (which "reads" the codes from a car's computer") and then told me my electric battery was dead and needed to be replaced (which costs at least $6-7k) and charged me $115 for their expert diagnosis. I am by no means a mechanic, just a curious and logical person who didn't understand why they were saying it was the hybrid battery when the hybrid battery is under the middle section of the car, and the coolant fluid was pouring out from underneath the very front of the car. They never told me they didn't do a physical inspection of the vehicle, even though I gave them (via text and phone) plenty of information about how the car was acting, the leaking fluid, and the empty battery coolant reservoir, regardless of me pouring full bottles of fresh coolant into it. They charged me $115 for this "diagnostic" and weeks of extreme stress, since I initially trusted them and believed that my hybrid battery was DEAD. I eventually decided I should double-check their claim before rolling my car off a cliff, and learned from Google that what had likely happened was that a rock or something went through my grille and damaged my battery radiator, so the car wouldn't hold the battery coolant it needs. It would just leak out like a sieve from where the rock punctured it. I called and asked for a refund of the $115 "diagnostic fee," and was told by Mark that he explained all this when he saw me (I literally never met him; my Volt was towed in and towed out without my presence), then he changed his story and said that it was on the paperwork they gave me when I picked up the car (nope, see above), and then changed the story again, saying the paperwork was left in the car (nope, nothing was in the car). I mean, if you don't recall what actually happened, don't just make stuff up. My lord. Then he said he'd tell the owner and someone would get back to me about my request for a refund. Guess who never called... Anyone. To charge $115 to plug in an OBD reader (this takes LESS THAN 5 MINUTES), and meanwhile not read the notes -- if any were even taken during the phone calls I had with the shop telling them all the details of the car's break down -- or read my texts also giving the information that would've made it clear that they should, idk, maybe check the thing where the coolant goes or the thing the coolant runs through... And then after that shakedown, give me a wrong answer, cause me all this grief, and then be defensive about it... Bad service. Bad behavior. Bad communication. Bad business.

Brought a Buick in this morning for a diagnostic on the exhaust system. Was not informed beforehand…read morethat the diagnostic charge is $190.00 per hour, or $142.50 for our 3/4 hour diagnostic. They absolutely have to inform customers BEFORE commencing any diagnostic review that the cost is this high. We were trying to compare fixing the exhaust system with Copeland's charge of $1100.00. Eastern's quote turned out to be $1924.00 less the $142.50 IF we did the work there! Their response when asked why they did not inform us of their high fee was: we will credit you for the $142.50 diagnostic fee. Had us over a barrel. The problem is we won't be doing the work there as Copeland is clearly cheaper. No business from us in the future. Prices should be posted and/or discussed beforehand. Period.