I couldn't be happier with my experience at this shop. I was greeted with respect and…read moreprofessionalism. The staff took the time to explain what my car needed in a way I could actually understand,That honesty alone really stood out to me. When it came to the repair itself, they did an excellent job. My car is running better than ever, and the work was done faster than I expected . What impressed me most, though, was how well they treated me throughout the process--they made me feel like a valued customer, not just another job. It's rare to find a shop that combines skill, transparency, and genuine customer care. I'll definitely be returning for future maintenance and will be recommending them to friends and family. So impressed with their honestly , integrity and morals .

This review reflects my personal experience. After leaving my vehicle with this auto body shop,…read moreinformation provided verbally did not align with what later occurred. My vehicle was declared a total loss. Despite this, I was charged indoor storage fees, however the vehicle was parked on a public street, not stored inside the facility. I have photos and videos documenting where the vehicle was kept. When the insurance adjuster inspected the vehicle on site, the car was visibly parked in public street parking. The shop, through Jennifer (supposed owner) and Anthony, nevertheless represented to the adjuster that indoor storage charges applied, despite the vehicle not being stored indoors at the time. I was also charged a fee for dollies, even though no dollies were used 1. It's a AWD 2. It was missing a tire ! The vehicle was towed by the shop using a Chevy pickup truck, and no dolly equipment was attached or utilized during the tow. Additionally, I was charged a fee for removing license plates, even though the plates were still on the vehicle. According to the shop, this was required to prevent tickets, even though the vehicle should have been stored indoors, where plate removal would not have been necessary. Over time, the shop added multiple fees that did not reflect actual services rendered, vehicle remained at the shop for over a month. The image attached to this review reflects only a portion of the charges; the total charges ultimately increased to over $9,000. I sent multiple emails, and my insurance company also contacted them, but we never received a response. Statements regarding insurance and payment responsibility were also made but were not reflected in the final outcome. This review is intended to inform others: if you are in an accident or have a totaled vehicle, be cautious when using this shop. Ensure all charges and services are documented in writing and carefully monitor the handling of your vehicle. Due to these issues, a formal complaint has been filed with the DMV as well as New York State Division of Consumer Protection and BBB..

Horrible service. Very rude. Damaged the back of my car. Never took pictures when they took my…read morecar and refused t reimburse for the damage. Not professional at all.

$2,440.96 for a 2-3 mile tow and 2 days in the yard. After calling for an explanation, the guy…read morespent most of the time asking why Geico took the 2 grand from the collision settlement, when I wanted answers about their ABSURD PRICING. The tow ITSELF was $400! $500 Recover fee for my wheel being popped off after the accident. $175 "admin fee" that they obviously couldn't give a clear answer for. $175 "yard fee", same explanation. $250 CLEANING FEE FOR BRAKE FLUID, $275/day to keep it in the tow yard, $180 in taxes, and some other charges I couldn't believe. I called expecting them to give no real answer as to why this pricing is absurdly high, likely because they'll just charge the insurance company who will then trickle it down to the driver. Bingo. Seems like it may be different if you go without insurance route (although his answer was "we wouldn't even tow it"), but I guarantee there's more ethical tows around, not hard to find.

Fast service.They made sure traffic was carefully stopped to make a swift pickup…read more Quick service and amazing customer service too. Highly recommended.

Best towing company. Fast pickup and delivery. Most importantly they take best care to make sure…read moreyour car is carefully transported.

Got my car quickly and was helpful. No bs no going around. Just simple tow. Good pricingread more

Service is legit. Abe always texts/calls right back and price was right on. Helped me out of a…read morejam.

This was a great experience-- driver was super communicative and helpful. Got my car taken care of…read morein no time!

In early October my car broke down on a Parkway. I was towed by the State Police Towing company to…read moreNorthern Boulevard and 219th Street in Queens. It was 9pm, dark and the car was un-drivable. I called AAA to tow me to a AAA recommended garage. After over 4 hours of waiting, AAA told me they had no driver available to tow me, and that I should call a private towing company. It was after 1am and I was quite nervous. I called Power Lift Automotive and the dispatcher, Rob, answered the phone. He was very reassuring and said that Justin, his driver, would be there within 45 minutes - and he was. I was still nervous because I had to pay cash and leave my car with Justin whilst I got a cab home. But both Rob and Justin reassured me that Justin would take photos of the AAA service station and of my keys being dropped into their drop box - and I received many photos and a texted receipt. Today I called to get a proper receipt to present to AAA for reimbursement and spoke to Andy the owner. What a pleasure to deal with such a pleasant, reliable and competent team of people who put their customers needs and well-being first. I highly recommend Power Lift Towing if you ever need to get towed!

Sunnyside is extremely thorough, professional, and prompt. They fixed an oil leak that a previous…read moreshop (ahem, Jiffy Lube) had negligently caused during a routine service.

The first time I came here, the repair was super fast and affordable. The second time I needed a…read moredent repaired, I was given the runaround for two weeks by multiple employees. It went on and on. I couldn't even get a basic price quote. Ridiculous time waste.

I am always very skeptical when I go to any other dealerships, car shops, auto repair center than…read morethe original one designated for my car. But with a Mercedes sometimes you have to shop around because Mercedes auto repair shop can be a bit outrageous. From the very beginning the service here was spectacular, it wasn't over the top where they were trying to get you to do more than you needed and Simon wasn't pushy at all. Simon made me feel very comfortable with the process the entire way through. I am a very difficult customer, simply based off the fact that I want the absolute best deal. He was very patient, addressed my concerns, and even did more than I paid for. I would recommend for anyone to go here if you want an overall good experience. Also if you want someone who is going to actually listen and work with you to get what needs to be done within your budget. My car came out looking brand new !. Anything I need to get done in the future, I will definitely come back. *Also this place goes by the name of Grand National Collision

Just needed someone to replace my back bumper which I purchased online. Jose was great. He…read moreunderstood how much time it would take and gave me the most fair estimate out of all the companies on yelp that I contacted. These guys are nice and trustworthy. Def give them a shot at any job you need.

Quick and very responsive! Quote came in lowest out of 7 other towing companies on Yelp. They got…read moreme out of a jam as they came early to the city the next morning and towed my car from the dealership before I was charged a storage fee and dropped it off in Long Island. Best part about this is that I didn't even have to be there! Saved me time, money and didn't have to take time off from work. They communicate every step of the progress. Thanks again guys!!

The guy who towed my car was awesome. Came in at the price I was quoted, gave me a ride to the…read moredestination, and was a nice guy too.